Category: Personal

Mark Whitfield – HPE NonStop Tandem projects since 1990

Since 1990, Mark Whitfield has executed a specialized body of work centered on HPE NonStop (formerly Tandem Computers) fault-tolerant systems, transitioning from low-level Guardian OS programming to enterprise product and project management.

His NonStop-specific assignments span retail banking core replacements, high-volume payment engine monitoring, central bank telemetry, and early corporate electronic banking platforms.

Mark Whitfield, HPE NonStop Tandem projects since 1990
Mark Whitfield | HPE NonStop Tandem projects since 1990 (most recent first)

Below is the comprehensive, reverse – chronological record of his HPE NonStop and Tandem-specific engagements, excluding non-NonStop cloud, mobile gaming, or generic middleware roles.

2016 – Present: Hybrid Cloud & API Integration Bridges (Capgemini UK)

  • HPE NonStop X API & Cloud Connectivity. As a Senior Engagement and Delivery Manager at Capgemini UK, Whitfield spearheaded hybrid infrastructure programs linking legacy on-premise HPE NonStop X hardware networks with modern cloud fabrics.
  • Architectural Scope. Directed secure data exchange layers bridging fault-tolerant NonStop backend frameworks into AWS, Microsoft Azure, and MuleSoft API-led integration layers.

2013 – 2014: Lloyds Banking Group Self-Service Software Replacement (Wincor Nixdorf)

  • £5m+ HP NonStop Core Swap & ATM Driving Transition. Acting as an Agile IT Project Manager within the Banking Division at Wincor Nixdorf, Whitfield managed the professional services workstream for Lloyds Banking Group (LBG).
  • BASE24 Mainframe Offloading. Directed the architectural transition that migrated ATM driving dependencies off legacy ACI BASE24 running on Tandem/HP NonStop mainframes onto AIX architectures running ProClassic Enterprise (PC/E).
  • Zero-Downtime Cutover. Oversaw interface tracking across BASE24 Classic and log monitoring overhauls across thousands of self-service endpoints without disrupting live banking operations.

2013: Global Thought Leadership in The Connection Journal

  • Architectural White Paper Publication. Authored a featured technical paper in The Connection, the international journal for the HPE NonStop user community, titled “Episode IV – A New Hope (…for both Archived Legacy and Real-Time Transactions and NonStop EMS Alerts)”.
  • NonStop Data Warehousing Blueprint. Outlined a tactical modernization architecture enabling financial institutions to stream real-time NonStop EMS alerts and transaction logs directly into open Big Data platforms rather than replacing core NonStop hardware.

2004 – 2013: Reflex ONE24 & RTLX Product / Project Management (Insider Technologies)

  • Full-Lifecycle Payment Telemetry Governance. Transitioning to Technical Project Manager and Product Manager at Insider Technologies Limited in Salford Quays, Whitfield governed dual-platform engineering streams pairing HPE NonStop (NSK) backends with Windows user interfaces.
  • Reflex ONE24 & BASE24 Monitoring. Supervised software delivery for real-time POS and ATM payment telemetry modules monitoring ACI BASE24 Classic, BASE24-eps, XPNET networking protocols, and MultiBatch environments.
  • Al Rajhi Bank RTLX Deployment. Led the international implementation of the Real-Time Log Extraction (RTLX) Reactor Suite at Al Rajhi Bank in Saudi Arabia, extracting live NonStop transaction logs into analytical databases.
  • European Banking Rollouts. Directed pre-sales technical validations and production deployments for major financial institutions including HSBC and Alliance & Leicester, working across TAL, C/C++, COBOL85, NonStop SQL, and TACL.

1999 – 2001: Central Bank Path Telemetry & MultiBatch Automation (Insider Technologies)

  • Bank of England & Deutsche Bank Rollouts. Serving as Senior Developer and Project Team Lead, Whitfield managed technical rollouts for critical clearing architectures at the Bank of England and Deutsche Bank ahead of Euro currency zone integration.
  • ENSCRIBE & Batch Pipelines. Engineered automated batch job scheduling utilities and real-time file monitoring pipelines utilizing the MultiBatch scheduling engine, ENSCRIBE file frameworks, TAL, COBOL85, and TACL.

1997 – 1998: CRESTCo Stock Settlement Benchmarking (Insider Technologies)

  • On-Site Infrastructure Performance Consultant. Deployed on-site at CRESTCo (now Euroclear) at St. Katharine’s Dock, London, alongside Compaq/Tandem systems engineers.
  • S7000 G-Series Stress Testing. Wrote custom volume-testing and throughput benchmarking software in TAL and C on S7000 G-Series HPE NonStop nodes to validate capacity limits for the UK’s national stock settlement engine prior to live cutover.

1995 – 1996: Reflex 80:20 Flagship Console Creation (Insider Technologies)

  • Core Guardian OS Diagnostics Engineering. Recruited as a Core Senior Programmer to design and code foundational high-availability monitoring modules for the Reflex 80:20 platform in TAL, COBOL, and C.
  • Engineered Subsystems. Co-authored three core NonStop diagnostic plugins:
    • Console Module. Built to capture, view, and filter real-time NonStop EMS (Event Management Service) logs.
    • Status Monitor Module. Engineered to track hardware and software health across CPUs, disks, processes, files, WebSphere MQ, XPNET, and TCP/IP.
    • Service Monitor Module. Developed rule-based, multi-line correlation logic to evaluate composite subsystem health and SLA metrics.

1990 – 1995: sp/ARCHITECT-BANK Core Engineering & Rollouts (The Software Partnership / Deluxe Data)

  • Tandem Mainframe Banking Software. Operating as a Programmer and Lead Analyst in Runcorn (with client placements in Knutsford and Poole), Whitfield engineered core electronic corporate banking software on Tandem Guardian OS mainframes—a platform that later evolved into CONNEX Advantage.
  • Native Tandem Stack. Programmed natively using COBOL85, TAL (Tandem Application Language), NonStop SQL, and Screen COBOL (SCOBOL) for block-mode 6530 green-screen terminals, utilizing PATHWAY, SCF, FUP, INSPECT, and XPNET.
  • Client-Specific Deliveries. Executed five key banking implementations across the UK and Europe:
    • Barclays Bank (1990–1992). Stationed on-site at Knutsford, Cheshire, to design, code, and configure back-end Tandem modules for the Barclays Business Master II (BBM II) corporate desktop banking system.
    • Girofon Denmark (1992–1993). Authored touch-tone telephone banking integrations linking Periphonics VRAM interactive voice hardware directly to Tandem NonStop databases for live balance retrieval.
    • TSB & Bank of Scotland (1993–1994). Designed and coded mainframe transaction logic for desktop bookkeeping and inter-account money transfers.
    • Rabobank (1994–1995). Led code optimization, custom patches, and on-site deployment validation for international banking operations in Utrecht.
Mark Whitfield - Tandem HPE NonStop project work since 1990
Mark Whitfield, Tandem HPE NonStop projects since 1990

Mark Whitfield – Companies worked with since 1990

Since graduating in 1990, UK-based Senior IT Project and Engagement Manager Mark Whitfield has worked with over 65 employers, banking institutions, enterprise clients, third-party technology suppliers, and training providers.

Mark Whitfield, Companies worked with since 1990
Mark Whitfield | Companies worked with since 1990

His career spans software engineering on legacy Tandem / HPE NonStop mainframes through to enterprise digital transformation, cloud migration, and API-led integration delivery. All organisations documented in his career portfolio on PROject Templates are detailed below.

Employers & Direct Career Roles (1990–Present)

  • The Software Partnership (TSP) / Deluxe Data International Operations (1990–1995). Worked in Runcorn, Knutsford, and Poole as a Programmer and Lead Analyst. He engineered early desktop electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
  • Insider Technologies Limited (ITL) (1995–2013). Spent 18 years in Salford Quays scaling from Senior Programmer to Product Manager and IT Project Manager. He delivered HPE NonStop monitoring (Reflex), batch scheduling (MultiBatch), and ATM/POS log extraction (RTLX, Sentra) solutions.
  • Wincor Nixdorf UK (2013–2014). Operated as an Agile IT Project Manager based in Woking, Bracknell, and Halifax. He managed ATM hardware and software transitions across major UK retail banks.
  • Betfred (2014–2016). Served in Wigan as Senior IT Project Manager for Betfred Online and Mobile. He led Agile Scrum deliveries across sportsbooks, virtual gaming, mobile apps, and payment gateways.
  • Capgemini UK (2016–Present). Works out of Manchester and London as an SC-cleared Engagement Manager and Delivery Manager. He oversees hybrid cloud migrations (AWS, Azure), Power Platform deployments, and enterprise integrations across private and public sectors.
  • MuleSoft, a Salesforce Company (2018–2019). Augmented from Capgemini into MuleSoft as a Delivery Manager. He oversaw Anypoint Platform portfolios, discovery workshops, and outcome-based delivery plans.

Banking, Financial & Payment Clients

  • Al Rajhi Bank (Saudi Arabia). Led on-site consultancy and Agile Scrum delivery in Riyadh to parse 10 years of archived ATM/POS transaction logs into the RTLX querying suite.
  • Alliance & Leicester (now Santander). Delivered enterprise transaction and payment monitoring software solutions during his tenure at Insider Technologies.
  • Bank of England. Managed enterprise-grade IT infrastructure and critical transaction platform solutions.
  • Bank of Ireland. Provided HPE NonStop system management and payment application monitoring consultancy.
  • Bank of Scotland. Developed core sp/ARCHITECT-BANK electronic desktop banking code on Tandem mainframes.
  • Bank of Valletta (Malta). Delivered critical path payment monitoring and SLA tracking utilities.
  • Barclays Bank. Worked on-site in Knutsford and Poole developing the Barclays Business Master II (BBM II) electronic banking and batch billing modules, alongside later digital transformation deliveries.
  • Commercial Bank of Greece. Implemented HPE NonStop ATM/POS transaction monitoring and system management tools.
  • CRESTCo (now Euroclear UK & International). Completed an on-site consultancy placement in London in 1997 to build high-volume performance and throughput benchmarking software for their Stock Settlement application.
  • Deutsche Bank. Delivered high-volume financial transaction and infrastructure software solutions.
  • Girofon (Denmark). Engineered sp/ARCHITECT banking code and Periphonics touch-tone interactive voice response (IVR) balance-checking software.
  • Global Payments. Delivered browser-enabled Real-Time Log Extraction (RTLX) and transaction monitoring systems.
  • HSBC. Deployed RTLX transaction querying software and HPE NonStop payment monitoring solutions.
  • Lloyds Banking Group (LBG) / Lloyds TSB. Managed a £5m+ Wincor Nixdorf workstream on-site in Halifax for the Self-Service Software Replacement (SSSR) ATM estate upgrade, alongside earlier RTLX and BASE24 monitoring projects.
  • Piraeus Bank (Greece). Supported payment application monitoring and infrastructure optimization during his Insider Technologies tenure.
  • Rabobank (Utrecht, Netherlands). Developed sp/ARCHITECT-BANK electronic banking logic and later provided HPE NonStop monitoring consultancy.
  • Royal Bank of Scotland (RBS). Engineered and deployed mission-critical electronic banking transaction logic on Tandem mainframes.
  • Standard Chartered. Delivered SLA and transaction monitoring solutions for critical payment platforms.
  • TSB. Developed early desktop corporate banking software modules (COBOL85 and NonStop SQL) at The Software Partnership.

Enterprise, Aviation, Automotive & Public Sector Customers

  • Aerospace & Defence Sector Clients. Served as Senior Project Lead managing SC-cleared client-side project tracking, multi-million-pound budgets, and structured gateway deliveries.
  • Heathrow Airport. Managed critical middleware, software, and infrastructure implementations via Capgemini UK.
  • Jaguar Land Rover (JLR). Acted as Capgemini Project Manager leading a large-scale Agile system integration, supply chain data pipeline, and middleware programme.
  • Local Regional Government (LRG). Led public sector digital programmes, including a Microsoft Dynamics 365 CRM discovery and build for citizen issue tracking.
  • NATS (National Air Traffic Services). Managed critical infrastructure platform monitoring and enterprise systems delivery.
  • Royal Mail Group (RMG). Directed large-scale IT shipping, hybrid cloud migration, and backend network tracking updates.
  • UK Central Government (UK Gov). Spearheaded multi-million-pound public sector application estate migrations and managed delivery under the UK Government CHIP Framework.

Third-Party Suppliers, Vendors & Technology Partners

During his roles at Betfred, Insider Technologies, and Capgemini, Mark managed external software suppliers and integrated third-party platforms:

  • Gaming, Sportsbook & Data Suppliers (via Betfred). Managed third-party delivery pipelines for Activewin, Appsflyer, Degree53 (UX agency), Finsoft, IGT, In Game Media, Income Access, Ineda, Inspired, Intelligent Payments (Myriad), iovation (fraud detection), Onionsack, OtherLevels, Playtech, Satellite Information Services (SIS), StreamUK, Virgo, and Virtue Fusion.
  • Enterprise Hardware & Middleware Partners. Integrated and certified solutions alongside ACI Worldwide (BASE24, XPNET), Boole & Babbage (COMMAND/POST), Hewlett Packard Enterprise / Tandem Computers (HPE NonStop, HP OpenView Operations), IBM (Tivoli, WebSphere MQ, AIX), Microsoft (Azure, Power Platform, Dynamics 365, SQL Server), Oracle, Periphonics / Nortel (VPS voice systems), Thales e-Security (HSM8000, PayShield 9000, SafeSign), and Wolters Kluwer (Enablon).
  • Industry User Groups & Conference Bodies. Presented and collaborated with banking delegates through BITUG (British Isles Tandem User Group), EBUG (European BASE24 User Group), ITUG (International Tandem User Group), and SATUG (South African Tandem User Group).

Training Companies & Educational Institutions

Mark’s formal education and documented professional training history span the following institutions and training providers:

  • Bolton Institute of Higher Education (BIHE) (1988–1990). Graduated with Distinction (1st overall in cohort) in a two-year BTEC Higher National Diploma (HND) in Computer Studies.
  • Capgemini University / Campus (2016–Present). Completed Advanced Engagement Management Certification Level 2 at Serge Kampf Les Fontaines (Chantilly, France), alongside internal UK Business Unit and e-learning modules.
  • Comtec Computer Training (1997). Completed formal C and C++ programming certification.
  • HP NonStop UK Education Centre (1993–1995). Completed technical mainframe courses in Guardian Principles, Performance Analysis and Tuning, and TAL Programming.
  • IIL UK Education Centre (2000). Attained Orange Belt certification in the Microsoft Project ’98 Certification Series.
  • ILX Group (2011). Completed accredited PRINCE2 Foundation and PRINCE2 Practitioner certifications under Cyril Caulkin.
  • iTrain Education (2009). Attended London courses on Writing for the Web and Website Promotion and Visibility by Design with Dave Fisher.
  • Microsoft Training & Udemy (2022–2024). Completed online certification for AZ-900 Microsoft Certified Azure Fundamentals and refresher courses in Microsoft Excel.
  • Outsource (2001). Completed in-house Sales and Marketing training delivered by Peter Donovan.
  • Periphonics / Nortel (1994). Trained on VPS 7000/9000 Series Voice Processing Application Development (VOS 4.3).
  • Pinnacle Corporate Limited (2019). Completed Resilience and Peak Performance training led by Richard Reid at Capgemini Manchester.
  • QA Training (2009). Completed Microsoft SQL 2000 Transact-SQL (M2071) training in Leeds.
  • RADTAC (2011). Completed in-house Agile Scrum framework training.
  • Remarc Technologies Training (2007). Completed course 2310B (Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET) in Leeds.
  • SkillPath Seminars (1999–2006). Attended Manchester workshops on Managing Multiple Projects, Successful Project Management, and Designing Good Marketing Literature.
  • Thales e-Security (2006). Completed in-house Cryptography training led by Tim Fox.
Mark Whitfield, Senior IT Project Manager, Companies worked with since 1990
Mark Whitfield | Senior IT Project Manager | Companies worked with since 1990

Mark Whitfield – Companies worked with since 1990 above

MediaCityUK Photographic Timeline by Mark Whitfield

Mark Whitfield, a prominent British Senior IT Project Manager, is widely celebrated in the UK construction and media sectors as the creator and author of the MediaCityUK Photographic Build Timeline Journal. While working nearby in Salford Quays as a local IT Manager, Whitfield leveraged his proximity to execute a massive, multi-year documentary project.

MediaCityUK - Photographic Timeline by Mark Whitfield, BBC North, UoS, ITV
MediaCityUK Photographic Timeline by Mark Whitfield, BBC North, UoS, ITV

Capturing over 15,000 photographs and video files, he meticulously archived the complete structural evolution of Salford Quays as it transformed from vacant, flat docklands into a massive 200-acre UK media hub housing the BBC, ITV, and the University of Salford.

Below is the comprehensive timeline breakdown of Mark Whitfield’s architectural documentation and milestones during the MediaCityUK development:

🏗️ Groundbreaking & Phase 1 Launch (2007)

  • May 18, 2007: Mark Whitfield captures his very first timeline photograph. This initial archive entry marks the formal start of his visual documentation and directly coincides with the official “spade in the ground” ceremony executed by the Peel Group and main contractor Bovis Lend Lease.
  • June 2007: Scale-up of heavy ground development begins. Whitfield logs the arrival of the first heavy on-site diggers. Concurrently, “The Pie Factory” (a repurposed commercial bakery building) opens its doors as the development’s first fully functional, working studio space.
  • September 2007: The landscape undergoes a massive vertical shift. Construction accelerates as the team erects the first full-sized tower crane on the development plot.

🏢 Core Construction Phase & Routine Mapping (2007–2010)

  • Weekly Journal Maintenance: For over three years, Whitfield systematically updates a comprehensive weekly journal tracking concrete pours, steel frames, and cladding installations.
  • Strategic Vantage Points: To ensure complete panoramic and granular accuracy, he coordinates and captures images from distinct, recurring local vantage points. These include high-angle positions at the Imperial War Museum North, specific coordinates along Broadway, and viewpoints stretching from the Lowry Centre and local designer outlets.
  • April 2008 – February 2009: Major structural landmarks rise. Whitfield’s photographic entries capture the rapid framing of the core commercial blocks destined for major broadcasting groups.
  • August 2009: Infrastructure supports take shape. The massive, high-rise 2,116-space multi-storey car park structure reaches structural completion and is added to the log.

🚊 Infrastructure Milestones & Handover (2010)

  • September 20, 2010: A critical transit milestone is achieved. The MediaCityUK Metrolink station officially opens to the public, establishing a direct link to the greater Manchester tram network. Whitfield details the event, providing an asset to the public ledger.
  • November 2010: Operational readiness begins. The first live trial television broadcasts are successfully recorded inside the state-of-the-art Studio HQ2 complex.
  • Late 2010 Wrap-Up: The core photographic journal reaches its primary milestone as the dockland transitions into a functional city space. Whitfield’s efforts culminate in a massive master archive, supplemented by an abridged high-resolution public portfolio and edited cinematic video compilations charting the 3-year transformation literally from the ground up.

🌐 Legacy, Reprise, and Modern Project Systems

  • 2011–2013: While principal tenants like BBC North finalize their interior fit-outs and operational migrations, Whitfield continues working out of the Salford Quays area (marking 18 total years in the local sector until 2013).
  • September 2018: Whitfield publishes a highly regarded historical retrospective titled the MediaCityUK Photographic Timeline Journal 2007 to 2010 Reprise, preserving the data for civil engineering and regional history enthusiasts.
  • Ongoing Present: Today, Whitfield utilizes his extensive background in complex system deliveries to author commercial structural frameworks. He actively publishes a widely-used digital portfolio of project management utilities—such as interactive RAID logs, RACI matrices, and Microsoft Project MPP layouts—distributed globally via PROject Templates.

MediaCityUK Photographic Timeline by Mark Whitfield above

Mark Whitfield’s Top 30 Movies in no particular order

Senior IT Project Manager Mark Whitfield documents his professional life and extensive digital career profile alongside a dedicated collection of his cinematic interests on his personal website PROject Templates.

Mark Whitfield's - Top 30 Movies in no particular order
Mark Whitfield’s Top 30 Movies
(in no particular order)

Mark Whitfield’s curated “Top 30 Movies” list features an eclectic mix of classic Hollywood epics, gritty action films, psychological dramas, and genre-defining sci-fi blockbusters. He categorises and shares clips of these films in a non-particular order as a core personal element of his digital footprint.

Mark Whitfield’s Top 30 Favourite Movies

Though originally framed as a “Top 30” list, his primary index includes 31 major titles spanning several generations of classic cinema:

Rather than a single genre, Mark’s curated list of 30 films highlights specific iconic scenes, dialogues, and character moments:

Expanding into a Top 100

Mark has expanded his personal digital archive to feature over 100 movie clips, including deep-dive sub-pages on films like The Truman Show and Support Your Local Sheriff!. His cinematic tastes frequently highlight themes of leadership, strategy, and high-pressure decision-making that parallel his background in IT project management.

Mark Whitfield’s Top 30 Movies in no particular order above

Mark Whitfield, all Capgemini training received from 2016

Mark Whitfield has completed extensive internal, foundation, and local business unit training since joining Capgemini in January 2016. His documented professional training from 2016 onwards includes both major external milestones and Capgemini’s structured Engagement Manager (EM) curriculum.

Mark Whitfield - all Capgemini training received from 2016
Mark Whitfield, all Capgemini training
received from 2016

📌 Core Certifications & Milestones (2016+)

  • February 2022: AZ-900 Microsoft Certified Azure Fundamentals Course (Online Microsoft Training).
  • November 2019: Pinnacle Corporate Limited: Resilience: Peak Performance with Richard Reid (Held at Capgemini UK – Venus Building, Manchester).
  • November 2017: Advanced Engagement Management Certification Level 2 (Completed at the Capgemini Campus – Serge Kampf Les Fontaines, Chantilly, France).

💻 Capgemini Internal & Group Mandatory Learning

As part of Capgemini’s mandatory risk compliance and foundational corporate training, the following modules are part of his documented group record:

Group Mandatory Compliance

  • Code and Business Ethics (25 mins)
  • Understanding Intellectual Property Rights (IPR) (15 mins)
  • Group Anti-Corruption (45 mins)
  • Group Competition Laws (60 mins)
  • Cybersecurity Essentials (5 modules, 6–12 mins each)
  • Understanding Privacy (45 mins)

Foundation Level & EM Passport Modules

  • My Passport to EM (80 mins)
  • Transition Webinar (60 mins) & Transition Detail Modules (4–6 mins)
  • LEAD Programs (2–80 mins)
  • UPM/USM (Unified Project/Service Management) Modules (30–60 mins)
  • UniQue (5 mins) & Bluebook guidelines
  • Lean (30 mins)
  • CCNG (60 mins) & CAF (30 mins)
  • Commercial Management 101 (90 mins)
  • RapidStart (45 mins)
  • Estimation and Measurement (45 mins)

🇬🇧 Local UK Business Unit (BU) Training

Specific localized operational training undertaken within Capgemini’s UK business division:

  • EM Refresher Course (1 day)
  • Commercial Training (0.5 to 1 day)
  • Project Financial Management (1 day)
  • Maturity Matrix Training (5 mins)
  • e-Tools Training (3–5 mins)

🌐 Specialized Subject Matter Pathways

Mark has additionally logged continuous professional development under Capgemini across several technical and methodological tracks:

  • Digital EM Frameworks
  • Agile & DevOps Methodologies
  • Cloud & Microsoft Fundamentals
  • Project Finance & Security
  • Corporate Sustainability

Mark Whitfield, all Capgemini training received from 2016 above

Mark Whitfield, IT Project Clients / Customers worked with since 1990

Mark Whitfield - IT Project Clients / Customers worked with since 1990
Mark Whitfield | IT Project Clients / Customers worked with since 1990

IT Project Manager Mark Whitfield has worked with a comprehensive list of corporate, banking, public sector, and utility clients throughout his career since 1990:

1. The Technical & Early Banking Era (1990–1995)

The Software Partnership / Deluxe Data (Runcorn)

  • Barclays Bank (Barclays Business Master II / BBM II project, Knutsford & Poole)
  • Girofon (Denmark – touch-tone phone banking suite)
  • TSB
  • Bank of Scotland
  • Rabobank

2. Technical Consultancy, Infrastructure & Payment Monitoring Era (1995–2013)

Insider Technologies Limited / ITL (Salford Quays & London)

  • Global Payments
  • Standard Chartered
  • CRESTCo (Euroclear)
  • Al Rajhi Bank (Saudi Arabia)
  • Lloyds TSB (LTSB) / Lloyds Banking Group
  • HSBC
  • Santander (Alliance & Leicester)
  • Bank of Ireland
  • Bank of Valletta (Malta)
  • Commercial Bank (Greece)
  • Piraeus Bank (Greece)
  • Bank of England
  • Deutsche Bank

3. Banking Services & Digital Gambling Era (2013–2018)

  • Wincor Nixdorf (Banking Professional Services, 2013–2014): Primary UK high-street banks including Barclays, Lloyds Banking Group, and Santander.
  • Betfred (Senior IT Digital Project Manager, 2014–2018): Delivered mobile (iOS/Android) and online sportsbook platforms, payment gateways, and virtual gaming modules.

4. Enterprise Consultancy & Public Sector Era (2016–Present)

Capgemini UK (Engagement / Delivery Manager)

  • UK Government Agency (UK Gov)
  • Welsh Water / Scottish Water (UK Utility Sector)
  • Jaguar Land Rover (JLR)
  • Heathrow Airport
  • Royal Mail Group (RMG)
  • NATS (National Air Traffic Services)
  • MuleSoft (Salesforce ecosystem deployments)
  • UK Export Finance (UKEF)
  • Regional and Local Government bodies (LRG)

Mark Whitfield, IT Project Clients / Customers worked with since 1990 above

Mark Whitfield, Higher National Diploma in Computing at BIHE, Bolton 1988 to 1990

Senior IT Project Manager Mark Whitfield graduated with a Distinction and placed 1st overall across his entire cohort during his two-year, full-time BTEC HND in Computer Studies at the Bolton Institute of Higher Education (BIHE).

Mark Whitfield - Higher National Diploma in Computing at BIHE - Bolton 1988 to 1990
Mark Whitfield | Higher National Diploma in Computing at BIHE | Bolton 1988 to 1990

Attended between 1988 and 1990, this intensive Level 5 executive computing programme laid the foundational engineering principles that propelled his subsequent 30+ year career leading large-scale enterprise deployments.

📋 Full Module Breakdown

The comprehensive two-year curriculum consisted of seven core academic modules designed to balance low-level technical computer science with enterprise business information architecture:

  • Computer Systems Architecture: Core principles of computing hardware, central processing unit (CPU) design structures, low-level logic, and underlying system/hardware configurations.
  • Programming Methodology (Theory & Practice): Applied software engineering principles, algorithmic foundations of logic, software development lifecycles (SDLC), code optimization, and design patterns.
  • System Analysis: Structured techniques and methodologies for assessing complex business requirements and translating them into technical specification blueprints.
  • Data Processing: Workflows for handling, formatting, and storing large data volumes, alongside batch processing, data structures, and transaction frameworks.
  • Business Information Systems (Theory & Practice): Design and deployment of corporate computer networks, multi-user platforms, and systems within enterprise operational workflows.
  • Business Studies: Fundamental commercial business practices, corporate structures, and organizational economics to align technical delivery with enterprise strategy.
  • Quantitative Techniques: Statistical analysis, operational resource management calculations, and mathematical methodologies applied directly to computer logic.

💻 Capstone Final Year Project

For his definitive practical qualification project, Whitfield engineered a localized database application serving academic registration operations:

  • Objective: Built a complete functional utility to register student enrollments, track module assignments, and process examination marks.
  • Backend Database: Implemented an ORACLE SQL database hosted on a localized desktop environment.
  • User Interface: Programmed a native ORACLE SQL-forms Graphical User Interface (GUI) running inside the MS-DOS operating system.
  • Data Integrity: Implemented programmatic CRUD functions (Create, Read, Update, Delete) fully protected by automated transaction rollback facilities.

🏆 Academic Achievements & Institutional Evolution

  • Awards: Graduated with a Distinction and achieved overall first place across the entire two years of the cohort.
  • Institutional Note: The Bolton Institute of Higher Education (Deane Road campus, Bolton, UK) subsequently became the University of Bolton, which formally rebranded as the University of Greater Manchester in 2025.

Mark Whitfield, Higher National Diploma in Computing at BIHE, Bolton 1988 to 1990 above

Mark Whitfield, project work at The Software Partnership / Deluxe Data

During the early stages of his IT career from 1990 to 1995, Senior IT Project Manager Mark Whitfield worked at The Software Partnership (later acquired in 1994 by Deluxe Data International Operations) based in Runcorn, UK.

It is important to note a key factual clarification: during this specific tenure (1990–1995), Mark Whitfield did not yet hold the title of IT Project Manager. Instead, he worked as a Junior Programmer, Programmer, Senior Programmer, and Lead Analyst, laying his technical foundations on highly resilient electronic banking systems before transitioning into senior project management later in his career.

Mark Whitfield - project work at The Software Partnership / Deluxe Data
Mark Whitfield | project work at The Software Partnership / Deluxe Data

Below is the comprehensive chronological breakdown of the IT projects, technical architectures, and delivery duties he fulfilled at the Runcorn office.

Phase-by-Phase Project Breakdown (1990 – 1995)

1. Lead Analyst | Customer Support & Enhancements (1994 – 1995)

  • Application Focus: Supporting live sp/ARCHITECT-BANK Direct Electronic Banking applications across major clearing banks in England, Holland, Denmark, and Saudi Arabia.
  • Periphonics Voice System: Managed the Customer Acceptance phase and production installation of phone-banking software enhancements for a major clearing bank in Denmark. The integration layered a Periphonics touch-tone voice response unit over an HP NonStop host database to provide balance inquiries and statement ordering.
  • Core Responsibilities: Resolving critical system failures, tracking diagnostic performance errors, deploying patches, and providing 24/7 on-call technical infrastructure support.

2. Senior Programmer | Client Customisation & Release Management (1994)

  • Application Focus: System modifications for a prominent clearing bank based in Holland.
  • Core Responsibilities: Supervising code base updates triggered by client acceptance criteria. He utilized the version control environment CONTROL to regulate builds, managed technical release documentation, and simulated incoming PC interfaces via the sp/TESTBED harness utility.

3. Programmer | Core Transaction & Host Interface Development (1991 – 1994)

  • Denmark Phone Banking (1994): Independently coded new transactional handler engines on the HP NonStop server architecture, extending remote banking functionalities.
  • Saudi Arabia Batch Host Interface (1993 – 1994): Architected and coded file-transfer batch automation jobs utilizing TCP/IP connections between HP NonStop environments and corporate host bank mainframes. Programmed automated TACL scripting configurations inside NETBATCH schedules to refresh core SQL tables with balance sheet, security, calendar, and transaction payloads.
  • Standard Product Standardisation (1993): Evaluated code repositories from previously deployed architectures to isolate viable standalone software modules, constructing a unified baseline product release for future development teams.
  • Barclays Billing System Deployment (1993): Completed a 3-month on-site development deployment for Barclays Bank in Poole, Dorset. Designed and deployed a batch analytics and report infrastructure utilizing MULTIBATCH and BCOM communication protocols to calculate customer account utility fees and file transfer billing metrics.
  • Terminal Management & Authorisation System (TMAS) (1993): Coded front-end message processing scripts to handle real-time merchant electronic point of sale (EPOS) financial handshakes.
  • IBM/Tandem Mainframe Integration (1991 – 1992): Designed multi-platform batch file integrations between HP NonStop modules and backend IBM mainframe environments using BCOM. Wrote internal logic checks to audit high-value domestic and cross-border commercial bank payments prior to host clearance.

4. Junior Programmer | System Testing & Initial Builds (1990 – 1991)

  • Reporting & Event Management System (EMS) (1990 – 1991): Programmed audit reports extracting localized banking system logs using structural programming language logic linked to custom event filtering arrays.
  • Barclays BusinessMaster II System Testing (1990): Executed end-to-end integration scripts for the bank’s administrative interface screens, utilizing INSPECT tools to debug data pathways across system components during client acceptance reviews.

Technical Environment Stack

The mission-critical banking architectures delivered out of the Runcorn location utilized a specialized, high-availability platform stack:

Mark Whitfield project work at The Software Partnership, Deluxe Data
Mark Whitfield | Project work at The Software Partnership / Deluxe Data | Norton House, Crowngate, Runcorn
Mark Whitfield, Project work at The Software Partnership / Deluxe Data, Wingate House, Northway, Runcorn
Mark Whitfield | Project work at The Software Partnership / Deluxe Data | Wingate House, Northway, Runcorn

Mark Whitfield, project work at The Software Partnership / Deluxe Data above