Centiun is a UK-based Microsoft AI Cloud Partner and IT consultancy specializing in digital transformation, cloud migration, and AI integration for public and private sector organizations.
Centiun is a UK-based Microsoft AI Cloud Partner and IT consultancy
They help businesses modernize operations, leverage low/no-code platforms, and transition legacy infrastructure to secure cloud environments.
Core Services
Cloud & App Modernization: Migrating on-premise, legacy applications to secure cloud environments to reduce costs and enhance agility.
Microsoft AI & Business Applications: Implementing solutions across the Microsoft stack, including Copilot, Power Platform, and Dynamics 365, to improve process efficiency and data-driven decision-making.
Managed Services & Governance: Providing SLA-compliant technical governance, threat monitoring, and support to ensure business continuity.
Training & Enablement: Upskilling staff to confidently use Microsoft tools and low-code solutions.
Target Industries
Centiun tailors their technology solutions to several specialized sectors, offering domain expertise in:
Healthcare and Non-profits
Public Bodies and Central Government
Financial Services and Manufacturing
Energy and Utilities
Why They Stand Out
Microsoft Expertise: Their seasoned experts hold numerous Microsoft certifications and boast a combined 20+ years of experience in Microsoft Business Applications.
Tailored Approach: They focus on personal service rather than one-size-fits-all solutions, aiming to help clients scale and modernize while minimizing operational disruption.
Security & Trust: The firm operates with strict data security measures, holding accreditations like Cyber Essentials and registration with the Information Commissioner’s Office (ICO).
Explore their complete list of solutions and case studies directly on the Centiun Official Website.
Mark Whitfield is an SC-cleared Senior IT Project Manager with over 30 years of experience delivering high-availability financial, cloud, and digital transformation projects. Over his career, he has transitioned from deep technical engineering on HPE NonStop (Tandem) mainframe systems to leading major corporate and public sector Agile and Waterfall software rollouts.
A comprehensive, year-by-year timeline breakdown of his project history and clients since 1990 is outlined below.
💻 The Technical Era (1990–1995)
During this period, Whitfield worked as a Programmer and Lead Analyst for The Software Partnership (acquired by Deluxe Data in 1994). He focused on electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers.
1990–1992: Barclays Bank – Placed on-site at Knutsford, Cheshire to design and code software for the high-profile Barclays Business Master II (BBM II) electronic desktop banking project.
1992–1993: Girofon (Denmark) – Developed a touch-tone phone banking suite. This allowed clients to use automated voice/menu-driven systems via a Periphonics VRAM device to fetch live balances from back-end mainframes.
1993–1994: TSB & Bank of Scotland – Conducted early-era digital investigations, logic design, and mainframe coding for inter-account desktop money transfers.
1994–1995: Rabobank – Headed software optimization, custom electronic coding patches, and on-site deployment validation for international operations.
🛡️ Monitoring & Infrastructure Era (1995–2013)
Whitfield joined Insider Technologies Limited (ITL) in Salford Quays, specializing in platform diagnostics, transaction monitoring, and financial logging systems for mission-critical infrastructure.
1995–1996: Internal ITL Product R&D – Core developer on the Reflex monitoring suite (Reflex 80:20), creating platform health and diagnostic plug-in modules.
1997–1998: CRESTCo (now Euroclear) – Brought in as a technical infrastructure consultant to run benchmark tests on newly released Tandem S7000 processing hardware nodes.
1999–2001: Bank of England / Deutsche Bank – Deployed real-time tracking protocols utilizing ITL’s MultiBatch scheduling architectures and file monitors.
2002–2003: Hewlett-Packard (HP) – Successfully managed the rigorous certification process for the first HP OpenView Operations (OVO) Smart Plug-In built for the NonStop mainframe environment.
2008–2010: Saudi Arabian Retail Bank – Acted as Project Manager overseeing the cross-border rollout of a high-volume ATM and Point-of-Sale (POS) monitoring system.
2011–2013: Global Payments / Standard Chartered – Integrated transaction monitoring capabilities with external corporate frameworks such as TIVOLI and XPERT24 using ACI’s XPNET architecture.
This timeframe marked a total transition into senior contract project management, dealing directly with multi-million-pound programs.
2013–2014: Lloyds Banking Group (LBG) – Augmented into Wincor Nixdorf as the IT Project Manager leading a £5+ million workstream. This was part of LBG’s comprehensive Self-Service Software Replacement (SSSR) initiative to modernise legacy ATM software.
2014–2016: Betfred – Senior IT Project Manager inside an Agile Scrum structure. Directed cross-functional software vendors to deliver updates for mobile apps (iOS/Android), fraud detection systems, and payment gateways for their digital sportsbook platforms.
In January 2016, Whitfield joined global consultancy firm Capgemini as a Senior client-facing Engagement/Delivery Manager.
2016–2017: Aerospace & Defence Client – Managed an enterprise-level integration project to deploy a Salesforce-driven Single Customer View (SCV) portal platform.
2017–2018: Jaguar Land Rover (JLR) – Served as Project Manager for the iFAB Middleware Project, a complex 12-month architecture development program linking global manufacturing supply components.
2018–2019: MuleSoft (A Salesforce Company) – Augmented directly into MuleSoft’s London headquarters as a Delivery Manager, spearheading API-led connectivity deployments via the Anypoint Platform.
2019–2021: UK Government Agency (UK Gov) – Commanded a major Hybrid Cloud Migration initiative to refactor, re-host, and re-platform 130 legacy agency software applications directly to cloud servers.
2022: UK Utility Sector (Welsh Water / Scottish Water) – Dual-management lead executing a £0.5 million contract to migrate an aging, on-premise document management program (EQS) onto the Microsoft Azure cloud via Enablon.
2023–2026: Public Sector & Core Tooling (Current) – Managing high-value middleware and API integrations for entities like the Royal Mail Group (RMG), NATS, and regional government bodies. Concurrently authors a widely used portfolio of commercial project management templates (RAID logs, RACI matrixes, and MS Project MPP layouts) published via PROject Templates.
The Software Partnership (TSP) was a highly specialized British software house based in Runcorn, Cheshire, that played a key role in early cutting-edge electronic banking software. The firm famously developed sp/ARCHITECT-BANK, an innovative enterprise banking system built explicitly for Tandem Computers (now HPE NonStop) fault-tolerant server systems. I was based there between 1990 and 1995.
The Software Partnership Logo
Below is a detailed overview of the company’s operational history, alongside the corresponding hardware/software architectural eras of the HPE NonStop platform it relied upon.
Detailed Overview
Core Focus: The Software Partnership specialized in online transaction processing (OLTP) and electronic automated banking software. Long before the internet became mainstream, TSP engineered early desktop access environments for corporate bookkeeping and inter-account bank transfers.
Key Product: Its flagship software suite, sp/ARCHITECT, ran on Tandem’s highly unique, redundant architecture. The software handled complex high-volume retail transactions, ATM networking, and ledger balances.
Major Clients: High-profile financial institutions deployed TSP’s systems, including TSB (Trustee Savings Bank), Bank of Scotland, Rabobank, and Denmark’s Girofon.
Legacy: TSP initiated a massive lineage of financial tech operations in the Runcorn/Warrington area. After subsequent buyouts and transitions, its corporate DNA integrated into modern banking giants, eventually operating under Fidelity National Information Services (FIS).
Detailed Timeline by Era and Year
The history of TSP mirrors the evolution of the underlying fault-tolerant architecture originally built by Tandem, later managed by Compaq, HP, and currently Hewlett Packard Enterprise (HPE).
Era 1: The Tandem Founding & TSP Inception (Mid-1970s – 1989)
This era is marked by Tandem’s creation of the fault-tolerant server market, which birthed the niche that TSP filled.
1974–1976: Tandem Computers is founded and ships its first 16-bit NonStop I (T/16) system, utilizing complete component redundancy to guarantee close to zero downtime for the financial industry.
1981: Tandem introduces the NonStop II, transitioning to battery-backed DRAM memory and enabling early 32-bit addressing.
Mid-1980s: The Software Partnership (TSP) is co-founded by Nigel Walsh. It establishes offices first in Timperley (Wingate Drive), then moves to Crowngate (Norton House) in Runcorn. The team begins developing online banking architectures explicitly for Tandem OS (Guardian) and early UNIX nodes.
1989: Tandem launches the NonStop Cyclone, a high-end mainframe system featuring superscalar CPUs and fiber-optic interconnects.
Era 2: The MIPS RISC Transition & Corporate Buyouts (1990 – 1999)
TSP reaches peak software deployment exactly as Tandem shifts its internal processor technology.
1990: TSP establishes itself as a major regional employment hub for software engineers following a massive boom in terminal banking technology. Software programmers deploy sp/ARCHITECT-BANK code for massive retail banks internationally.
1991: Tandem shifts its structural hardware away from proprietary chips, introducing its first MIPS RISC-based NonStop systems.
1992: TSP expands its Runcorn footprint, moving to custom facilities at Wingate House on Northway, Runcorn.
1994: TSP is acquired by American firm Deluxe Electronic Payment Systems (a division of Deluxe Corporation, one of the largest check printers and transaction processors in the US). The corporate name transitions to Deluxe Data.
1997: Due to shifts in the enterprise hardware landscape, Compaq Computer Corporation acquires Tandem Computers for $3 billion, taking over the NonStop lineage.
Era 3: The Itanium Migration & eFunds Realignment (2000 – 2013)
The architecture sheds its proprietary processors for industry standards, and TSP’s corporate legacy transforms.
2000: Deluxe Data’s electronic payment wing splits off and rebrands as EFD eFunds.
2001–2002: HP (Hewlett-Packard) merges with Compaq, absorbing the NonStop portfolio. Simultaneously, HP begins shifting NonStop servers from MIPS architectures to Intel Itanium processors.
2007: Following industry consolidation, the corporate remnants of the original TSP Runcorn operations are absorbed into Fidelity National Information Services (FIS) and relocated to Aegon House in Daresbury, Warrington.
Era 4: The Modern HPE NonStop X & Virtualization Era (2014 – Present)
The legacy of the high-availability software pioneered in Runcorn culminates in cloud and x86 integration.
2014: HP introduces NonStop X, completely migrating the underlying architecture to Intel x86-64 processors and implementing InfiniBand connectivity fabrics.
2015: Hewlett-Packard officially splits into two entities; the core mission-critical banking platform continues its five-decade lineage under Hewlett Packard Enterprise (HPE).
2020s–Present: HPE modernizes the software architecture to support Virtualized NonStop Software (vNS). Modern variants allow banking systems to run mission-critical apps seamlessly inside enterprise private clouds and scalable HPE GreenLake consumption models with 100% fault tolerance.
Deluxe Data International Operations, Wingate House, Northway, Runcorn, Cheshire
The Software Partnership, Norton House, Crowngate, Runcorn, Cheshire
⚙️ sp/ARCHITECT
sp/ARCHITECT (specifically sp/ARCHITECT-BANK) was a foundational electronic banking and transaction framework engineered in the 1990s by The Software Partnership (a UK-based fintech house later acquired by Deluxe Data). It primarily powered corporate banking portals and telephone-driven banking services.
The platform acted as highly reliable middleware, serving as a bridge between the customer and back-end banking mainframes. The breakdown of its architecture, infrastructure, and core functions includes:
⚙️ Architectural Breakdown
Hardware & OS: Built to run natively on fault-tolerant Tandem NonStop computers (now HPE NonStop). This “shared-nothing” architecture was designed for absolute transactional uptime and zero data loss.
Programming Languages: Built using legacy enterprise standards. Code was primarily written in COBOL85 and TAL (Transaction Application Language) native to the Tandem ecosystem.
Middleware Integration: Utilized Tandem-specific middleware like Pathway and Remote Server Call (RSC) to handle client-to-host communications.
💻 Core Capabilities & Modules
Electronic Delivery Framework: Served as a multi-channel framework, accommodating a wide variety of early access devices like desktop clients, UNIX workstations, and smart phones.
Transaction Handlers: Deployed custom scripts/handlers that enabled end-users to securely access real-time account data and perform early inter-account transfers without visiting a physical branch.
Testing Utilities: Included proprietary simulation tools like sp/TESTBED, acting as a PC-to-host test harness so developers could emulate user queries and transaction flows.
🏦 Industry Footprint
European Rollout: Heavily adopted by large European financial institutions, including TSB, Rabobank, Bank of Scotland, and Girofon.
BBM II Integration: Powered landmark corporate desktop banking solutions like Barclays Business Master II (BBM II), long before modern web browser banking existed.
Evolution: Following its acquisition, its design philosophies eventually evolved into Deluxe Data’s broader CONNEX suite of payment solutions.
A Capgemini Engagement Manager is a senior-level, client-facing role responsible for end-to-end delivery of complex business and technology transformation programs. They bridge strategy and execution, acting as a trusted advisor to clients while maintaining operational and financial control over projects.
Engagement Manager, from 2016
Key Responsibilities
End-to-End Delivery: Overseeing projects from start to finish, ensuring milestones, SLAs, and contractual obligations are met on time and within budget.
Stakeholder Management: Acting as the primary client point of contact while aligning cross-functional and globally distributed delivery teams.
Risk & Governance: Identifying potential roadblocks, proactively managing risks, and ensuring strict adherence to project governance standards.
Business Growth: Spotting opportunities for additional business and supporting bid activities for account expansion.
Mark Whitfield, Engagement Management EM Level 2 Exam Passed 2017
Ideal Candidate Profile
Experience: Typically requires a degree in Business, Engineering, or IT, combined with at least 5+ years of experience in project management or service delivery within a B2B environment.
Skills: Strong commercial acumen, proficiency in formal methodologies (e.g., Agile, ITIL), and the ability to lead diverse, multinational teams.
C&CA UK’s Communications & Engagement Award Winner 2022, Cloud & Custom Applications, Mark Whitfield
Mark Whitfield, an SC cleared Senior Project Manager based in the Manchester area, has over 30 years of experience transitioning from a software engineer to an IT program leader.
His extensive technical and project management training spans methodologies, cloud infrastructure, and software applications.
A detailed breakdown of his training, certifications, and academic background includes:
Project Management Methodologies
PRINCE2 Practitioner: Certified via the ILX Group.
Agile SCRUM: Trained in-house with RADTAC.
Advanced Engagement Management: Level 2 certification completed via Capgemini.
Project Fundamentals: Completed “Fundamentals of Successful Project Management” and “Managing Multiple Projects” via Skillpath.
Microsoft Project: Microsoft Project ’98 certified.
Technical & Cloud Training
Microsoft Azure: AZ-900 Microsoft Certified Azure Fundamentals.
MuleSoft: Completed outcome-based delivery training and is a specialized Delivery Manager.
Technical Programming: Includes foundational database and software language training, such as C++ and MS SQL 2000 query training, as well as VPS and Tandem (HPE NonStop) technical/development courses.
Productivity: Completed Microsoft Excel Refresher and Expert skills training (Udemy and Microsoft).
Formal Education
Higher National Diploma (HND): Graduated with a Distinction (top) in Computing (1990).
Centiun is a UK-based IT consultancy and Microsoft AI Cloud Partner specializing in digital transformation, Microsoft Dynamics 365, and Power Platform solutions.
Centiun is a UK-based IT consultancy and Microsoft AI Cloud Partner
Headquartered in Cheadle, Cheshire, the company delivers expert solution architecture, implementation, and managed support to public and private sector organizations.
Executive Staff & Leadership
Kieran Gerard Holmes: Director and Principal Solution Architect. A senior Microsoft expert with certifications across Dynamics 365, Power Platform, and Microsoft AI.
Wider Consulting Team: The company is built around a close-knit, highly qualified team of Microsoft Certified Professionals (MCPs) and Solutions Architects who focus on mid-market and enterprise digital change.
NHS, End User Services
Timeline Breakdown by Year
Centiun has grown rapidly in the cloud and AI solutions space. Key milestones include:
2025 (Company Foundation & Initial Certifications)
October 30, 2025: Centiun Limited was officially incorporated, establishing its registered headquarters at Cheadle Royal Business Park in Cheshire.
Late 2025: Secured nationally recognized Cyber Essentials certification and completed registration with the Information Commissioner’s Office (ICO) for secure data management compliance.
Late 2025: Began publishing specialized insight articles focused on legacy app modernization and driving intelligent, data-driven decisions via Microsoft Power BI.
2026 (Expansion & AI Solutions)
Early 2026: Positioned itself as a strategic Microsoft SME partner providing personalized digital transformations, cloud migrations, and technical governance.
Spring 2026: Expanded consulting efforts into “Agentic Customer Experience (CX)”—advising organizations on how to implement Microsoft Copilot, AI agents, and Dynamics 365 Contact Center workflows.
Spring/Summer 2026: Continued to build digital footprints across public bodies, healthcare, non-profit, and financial services sectors.
To explore how their architects can assist with your Microsoft transformations, request a consultation or view their technology resources on the Centiun website.
Centiun is a UK-based IT consultancy and Microsoft AI Cloud Partner
The official HPE Nonstop Technology Architecture is a specialized, 100% fault-tolerant infrastructure built with a tightly integrated hardware and software stack designed to eliminate any single point of failure. Formal instruction and architectural frameworks have been modernized under the newly relaunched HPE Nonstop Compute Training Portfolio curriculum.
Originally developed by Tandem Computers in 1976, the platform eventually became part of Hewlett Packard Enterprise (HPE). Unlike standard servers that can crash due to a single component failure, NonStop uses a tightly integrated, “shared-nothing” architecture to ensure that if a hardware or software component fails, another instantly takes over with zero downtime or data loss.
Core Architectural Features
To understand how HPE NonStop works, you need to understand its unique design principles:
Shared-Nothing Architecture: Every processor has its own dedicated memory, I/O channels, and copy of the operating system. No single component is shared, eliminating any single point of failure.
Process Pairs: Applications run using a primary process and a backup process on a different processor. The primary process constantly copies its state to the backup. If the primary fails, the backup immediately takes over.
Massive Scalability: Systems can scale up seamlessly from small distributed environments to massive clusters containing up to 24,000 processor cores without interrupting running operations.
Hardware Platform: The modern software environment runs on industry-standard x86 architectures, available as physical server racks (like the HPE NonStop NS9 X5) or as virtualized instances in hybrid cloud environments.
Dual Operating Environments
HPE NonStop runs a specialized operating system called NonStop OS. Inside this OS, developers and administrators interact with two distinct environments:
Guardian Environment: The native, proprietary environment optimized for high-volume Online Transaction Processing (OLTP). It handles tasks sequentially through process-oriented manually-started jobs rather than traditional automated queues.
Open System Services (OSS): A UNIX-like, POSIX-compliant environment built on top of the NonStop kernel. This allows organizations to run standard open-source applications, tools, and scripts natively alongside Guardian.
Ecosystem and Use Cases
HPE NonStop is rarely used for standard office automation or basic web hosting. Instead, it serves as the backbone for global industries where an hour of downtime could cost millions of dollars:
Financial Transactions: Powers global stock exchanges, automated teller machines (ATMs), and retail point-of-sale credit card processing, eg. BASE24.
Travel and Logistics: Runs critical airline reservation systems and real-time cargo routing infrastructure.
Database Management: Features its own highly secure, distributed database engine called NonStop SQL, which guarantees absolute data integrity across all transactions.
Modern Development: Supports traditional languages like COBOL85 and ANSI C, alongside modern DevOps integrations like Git, Ansible, and Eclipse-based IDE environments.
An architectural blueprint of an HPE NonStop environment typically separates the layout into three core interdependent layers:
Hardware & Fabric Layer: Consists of independent, loosely-coupled Processor Nodes (handling up to 24,000 cores globally) connected via an ultra-fast InfiniBand or ServerNet system fabric backbone.
I/O & Subsystem Layer: Utilizes Cluster I/O Protocols (CLIMs), splitting tasks between Storage CLIMs (SCLIMs) and Network CLIMs (NCLIMs) to isolate external communication from main processing.
Operating System & DB Layer: Runs the NonStop OS, which simultaneously manages the traditional Guardian environment, Open System Services (OSS) for UNIX/Linux paradigms, and the NonStop SQL distributed database engine.
Recommended Architecture Training Curriculum
HPE organizes its technical blueprints into structured educational paths for engineers.
1. Foundational Blueprint Concepts
Course Code: U4147S (HPE Nonstop Compute System Fundamentals).
Focus: Delivers a top-down view of system goals, transaction processing, and fundamental architecture.
Key Modules: Explores Guardian vs OSS, Pathway application management, and basic database interaction.
2. System Operations & Administration
Course Code: H1SC3S (HPE Nonstop Compute System Administration I).
Focus: Maps physical and virtual components to real-world deployment.
You can review or download the targeted, one-page CV for Mark Whitfield (Senior Project Manager specializing in HPE NonStop systems) via the Mark Whitfield CV PDF link.
Mark Whitfield, High-Level Project Management Summary
The high-level, scannable overview of his professional profile is outlined below:
Executive Profile
Role: IT Senior Project Manager / Delivery Lead
Background: 30+ years of experience delivering highly complex technology, business transformation, and infrastructure projects.
Core Skills: Cloud migration (hybrid), legacy ATM software modernisation, Point of Sale (POS) implementations, and software development lifecycles (SDLC).
Methodologies: Agile, Waterfall, PRINCE2 Practitioner, and ITIL certified.
Core Expertise & Competencies
HP NonStop & Legacy Integration: Deep technical roots in Tandem Computers/HP NonStop development, TAL programming, and high-volume transaction environments.
Global Delivery: Managed large-scale IT and system monitoring rollouts across the UK and international markets (e.g., Saudi Arabia).
Stakeholder Management: Experienced in bridging the gap between highly technical development teams and high-level business stakeholders.
For direct access to his official templates, articles, and full professional journey, you can visit the PROject Templates Website.
Microsoft Power Platform is an enterprise-grade, low-code platform that allows organizations to build applications, automate workflows, analyze data, and create AI-powered virtual agents. It natively connects to Microsoft 365, Azure, and Dynamics 365, serving as a core pillar of modern digital transformation.
Microsoft Power Platform Overview
Core Pillars
Power Apps: A low-code development environment for building custom, cross-platform business applications (Canvas or Model-driven) without writing traditional code.
Power Automate: An automation service enabling the creation of workflows, API-based integrations, and Robotic Process Automation (RPA) for legacy systems.
Power BI: A business analytics service that provides interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.
Power Pages: A secure, enterprise-grade low-code software-as-a-service (SaaS) platform for designing, configuring, and publishing external-facing websites.
Microsoft Copilot: AI-assisted generative capabilities natively built across the platform, allowing users to build apps, write flows, or generate reports using natural language.
Foundational Technologies
Dataverse: A secure, cloud-based data storage and management layer featuring a standardized common data model, allowing disparate Microsoft tools to seamlessly share information.
Connectors: Over 1,000 pre-built wrappers that facilitate communication between the Power Platform and external services (like Salesforce, SQL databases, or REST APIs).
Power Fx: A low-code, strongly-typed functional programming language based on Excel formulas that serves as the logic layer across the platform.
Technical Evolution by Year
The Power Platform did not launch overnight; it evolved through the gradual introduction of several standalone tools before Microsoft formally unified them under one umbrella.
2013–2015: The Origins of Data Analysis & Logic
2013: Power BI is initially released as an add-in for Microsoft Excel, allowing users to build pivot tables and light analytics.
2015: Power BI transitions into a standalone cloud service. Concurrently, Power Apps enters public preview, introducing the low-code app paradigm.
2016–2017: Workflow Automation
2016: Microsoft Flow (the predecessor to Power Automate) is launched to handle cloud-based workflow automation.
2017: Common Data Service (now Dataverse) is introduced to provide a standardized, secure data layer.
2018–2019: The “Power Platform” Unification
2018: Microsoft officially unifies Power BI, Power Apps, and Microsoft Flow under the official name “Microsoft Power Platform”, introducing the formal concept of a connected, low-code business ecosystem.
2019: The Common Data Service gets deeper integration across Dynamics 365 and Microsoft 365, accelerating citizen development across large enterprises.
2020: AI and Robotic Process Automation (RPA)
2020: Microsoft launches AI Builder, allowing users to integrate pre-trained AI models (like form processing and object detection) directly into their apps and workflows.
2020: Softomotive is acquired, bringing RPA (desktop flows) into Power Automate.
2021–2022: New Additions and Expanded Web Presence
2021: The Common Data Service is officially rebranded as Microsoft Dataverse.
2021: Power Fx is introduced as the standard, open-source low-code language.
2022: Power Apps Portals is rebranded and expanded into Power Pages, creating a dedicated, robust tool for building external-facing websites.
2023–2024: The Generative AI Wave
2023: Microsoft embeds generative AI across the suite through Copilot. Users begin building data tables, applications, and automation flows entirely through conversational prompts.
2024: Power Platform deepens its integration with Microsoft Fabric and brings further enterprise-grade management, data governance, and AI agent orchestration features directly into Dataverse.
2025–2026: Agentic Computing and Modern Controls
2025: Power Platform evolves beyond standard applications and automations into “agentic computing.” Makers can build autonomous, AI-driven data agents directly within Dataverse using the Python SDK.
2026: Power Apps rolls out massive updates to its interface, deploying responsive layouts and modern controls as default settings. Advanced lifecycle management and process-mining features cement the platform’s role in modern fusion development.
My Recent MS Power Platform Involvement :
UK Gov : Cloud Migration (Hybrid) – In 2020, working as a Senior Project Manager on a client sponsored Agile proof-of-concept (POC) project to move 3 Client elected Apps (with MS Access, Oracle and SQL 2008 DBs), to the Cloud (Microsoft Azure and Dynamics365 Power Platform). The migration to the cloud was based on 3 primary app patterns namely; re-host, re-platform and re-factor. This project spanned approximately 3 months and started in early February 2020 with a budget of £375k.
The project was a pre-cursor and effort indicator for the larger piece of migration work to move 130 client estate apps to the cloud. This is a very complex app estate with many touch points and different technology stacks.
As the Capgemini Senior PM, responsible for the project planning, control, organisation, stakeholder communication, aligning with current GDPR directives and status reporting against delivery of Capgemini services to the client. As the PM, also the first escalation point for the project team and the client.
December 2022 – C&CA UK’s Communications & Engagement Award Winner – Cloud & Custom Applications – Capgemini UK
Mark Whitfield, a Manchester-based Senior IT Project Manager, has completed extensive professional training throughout his career, focusing on project management methodologies, delivery software, and technical tools.
Core Project Management Methodologies :
PRINCE2 Practitioner: Certified as a registered PRINCE2 Practitioner in May 2011 via the ILX Group (Gold e-Learning).
Agile SCRUM Training: Attended in-house training with RADTAC in May 2011.
Advanced Engagement Management (Level 2): Completed at Capgemini in November 2017.
Project Management Fundamentals: Completed “Fundamentals of Successful Project Management” in February 2000 through Skillpath in Manchester.
Managing Multiple Projects: Attended “Managing Multiple Projects, Objectives and Deadlines” in October 1999/1998 via Skillpath.
Software & Cloud Platforms :
AZ-900 Microsoft Azure Fundamentals: Certified in February 2022.
Microsoft Project: Completed the Microsoft Project ’98 Certification Series in May 2000 through the IIL UK Education Centre in Reading.
Microsoft Excel Expert Skills: Upgraded skills via a 2017 Expert course and a July 2024 Udemy refresher.
Technical & Programming Courses :
Tandem / HP NonStop: Completed Tandem Guardian Principles (1993), Tandem Performance Analysis (1995), and Tandem TAL Programming (1995).
C / C++ Programming: Attended “C++ for Non-C Programmers” with Comtec Computer Training in March 1997.
Database Querying: Completed “Querying Microsoft SQL 2000 with Transact SQL” via QA Training in March 2009.
Web Applications: Attended “Developing MS ASP Web Applications using MS Visual Studio .NET” in January 2007.
Marketing & Communication Training :
Writing for the Web: Completed in May 2009 with gbdirect (iTrain Education in London).
Brochure & Document Design: Attended a SkillPath Seminar on designing marketing brochures and reports in April 2006.
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester, UK, with over 31 years of experience in the IT industry specializing in both Agile and Waterfall methodologies. He holds SC clearance (valid until 2031) and has a strong technical background in banking and digital project delivery, including experience as a developer in software development lifecycles (SDLC).
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester
Professional Biography
After graduating in Computing in 1990, Mark began his career as a programmer specializing in Electronic Banking software on Tandem Mainframe Computers (HPE NonStop). He spent five years coding in COBOL85 and NonStop SQL for banking clients before transitioning into project management.
Mark has operated as a Senior IT Project Manager for over two decades, delivering complex projects for major blue-chip clients, including Jaguar Landrover, Heathrow, Royal Mail Group, and various financial institutions. He currently provides project management templates based on his extensive experience via his website, PROject Templates.
Example POaP Plan On a Page templates by Mark Whitfield
Projects: Delivered Waterfall and Agile digital projects for automotive, local regional government (LRG), postal services, and aerospace & defence sectors.
C&CA UK’s Communications & Engagement Award Winner 2022
Betfred (Late 2014 – Jan 2016)
Role: Senior IT Project Manager.
Projects: Managed mobile and online gambling/casino projects, including payment gateways, sportsbook, and virtual gaming using Agile SCRUM.
Wincor Nixdorf (Sept 2013 – Late 2014)
Role: Agile IT PM, Professional Services – Banking Division.
Projects: Managed ATM software delivery (Wincor Nixdorf work stream >£5M) for Lloyds Banking Group/Halifax.
Mark Whitfield provides a variety of Plan On a Page (POaP) templates designed to simplify complex project schedules into a single, high-level visual. These templates are typically available through his official website as part of a larger project management toolkit that includes over 200 editable documents.
PowerPoint Plan On a Page (POaP) templates
Mark Whitfield’s POaP Template Formats
Whitfield’s templates are available across multiple platforms to suit different project needs:
PowerPoint POaP Templates
Includes over 35+ slide examples showing different ways to visualise a Software Development Life Cycle (SDLC) plan. These are ideal for client presentations where high-level detail is needed.
Excel POaP & Tracker Templates
Features Gantt views, resource costing grids, and Agile Sprint views. Some Excel versions allow you to align the POaP with resource availability and overall phase costs, useful for project bids.
MS Project (MPP) Templates
Detailed PRINCE2 and Waterfall templates that can be condensed into a “timeline” view to serve as a POaP. These are annotated for tasks like Agile Scrum ceremonies or specific PRINCE2 7th Edition stages.
Key Features of the POaP Templates
Adaptability: Templates are designed to be tailored for Waterfall (PRINCE2) or Agile (Scrum/Sprints) methodologies.
Integrated Tracking: Often bundled with RAID logs (Risk, Action, Issue, Dependency) and RACI trackers to provide a complete overview beyond just the schedule.
Visual Dashboards: Many versions include self-populating charts and summary dashboards for at-a-glance status reporting.
Availability: Templates can be purchased individually or as a bulk pack on Mark Whitfield’s Website or through platforms like Etsy and Eloquens.
A Service Delivery Manager (SDM) acts as the primary liaison between an organization and its clients, ensuring services are delivered efficiently, meeting contractual obligations (SLAs), and maintaining high client satisfaction. They oversee daily operations, manage client relationships, and drive continuous service improvements.
Key Responsibilities and Duties:
Client Relationship Management: Acting as the central point of contact for service-related issues, leading service review meetings, and ensuring client satisfaction.
SLA & Performance Monitoring: Monitoring key performance indicators (KPIs) and Service Level Agreements (SLAs) to ensure compliance with contractual obligations.
Operational Excellence: Implementing best practices, identifying areas for improvement, and managing continuous service improvement plans.
Incident Management: Managing escalated service issues, leading root cause analysis (RCA), and ensuring swift resolution to restore service.
Team Leadership: Providing guidance, mentoring, and support to technical or support teams to meet performance goals.
Financial Management: Overseeing budgets, managing service credits, and identifying opportunities for cost savings or added value.
Required Skills and Qualifications:
Experience: Proven track record in service delivery, customer success, or project management.
Framework Knowledge: Strong understanding of ITIL frameworks is often required.
Communication: Excellent verbal and written communication skills for building rapport with clients and stakeholders.
Analytical Thinking: Ability to analyze service performance data and make data-driven decisions.
Leadership: Strong leadership skills to drive improvements and resolve conflict.
Common Industries:
Information Technology (IT) & Managed Service Providers (MSPs)
PROject Templates 