During his tenure as an IT Project Manager at Wincor Nixdorf (Banking Division) from 2013 to 2014, Mark Whitfield focused on large-scale retail banking software modernisation and multi-vendor hardware migrations.
He spearheaded a £5+ million workstream on-site for Lloyds Banking Group (LBG) as part of their Self-Service Software Replacement (SSSR) programme.
The focus areas and technical outputs of his work during this era are detailed below.
🏛️ Era Focus Areas (2013–2014)
Legacy ATM Modernisation: Managing the transition of core banking infrastructure away from legacy terminal systems to prevent service outages and meet stricter post-2008 operational risk regulations.
Multi-Vendor Integration: Directing complex hardware and software integration streams to ensure Wincor Nixdorf solutions successfully paired with third-party banking frameworks.
International Technical Liaison: Acting as a qualified management link between the local UK delivery teams and Wincor Nixdorf’s central engineering base in Paderborn, Germany, for advanced subject matter expertise.
Methodology Pivot: Implementing project governance frameworks that bridged strict PRINCE2 Waterfall structures with Agile Scrum delivery models.
💻 Technical Outputs
ATM Terminal Driving Migration: Transferred critical automated teller machine (ATM) driving responsibilities away from legacy BASE24 Classic running on HPE NonStop mainframes over to Wincor’s ProClassic Enterprise (PC/E) product suite deployed on an AIX platform.
OS Lifecycle Upgrades: Successfully planned and executed the infrastructure upgrade of the Lloyds Banking Group ATM hardware estate from the end-of-life Windows XP operating system to Windows 7.
Database & Platform Architecture: Delivered backend systems alignment leveraging Oracle databases integrated across distributed UNIX/AIX environments.
Mark Whitfield served as an IT Senior Digital Project Manager (often operating in product and application delivery roles) within the Online and Mobile Division at Betfred from December 2014 to January 2016.
During this era, his responsibilities crossed the boundary between project management and digital product delivery. He was heavily focused on shifting legacy digital footprints toward modern mobile, web, and multi-vendor integrations.
Below are the focus areas and technical outputs from his tenure at Betfred, grouped by operational era and delivery cycle:
📱 1. Digital Platform & Mobile Era (Core Product Delivery)
This area focused on the rapid evolution of the sportsbook and the deployment of consumer-facing native and web applications.
Focus Areas: Mobile product lifecycle management, multi-platform deployment, and real estate feature upgrades for .COM and .mobi channels.
Technical Output:
Native Applications: Delivered and updated native mobile applications across iOS, Android, and Windows Phone.
Sportsbook Verticals: Built, optimized, and deployed major UI/UX updates for the football and horse racing sportsbooks.
Virtual Gaming: Integrated online, computer-generated virtual gaming modules and RNG (Random Number Generator) components into the digital ecosystem.
🔒 2. Payment Systems, Security, & Compliance Era
A major focus was placed on building high-throughput payment pipelines and establishing robust compliance mechanics to handle compromised trading environments.
Focus Areas: Fraud mitigation, multi-currency processing, payment gateway migrations, and strict adherence to gambling regulations.
Technical Output:
Payment Gateways: Delivered end-to-end payment gateway mechanisms supporting diverse credit/debit, e-wallet, and localized payment methods.
Fraud Detection Systems: Integrated advanced fraud detection and risk analysis modules into backend transactional pathways.
Emergency System Change Requests (SCRs): Architected and executed critical hotfixes for compliance directives, regulatory alignment, and security mitigations.
🔄 3. Software Development Lifecycle (SDLC) & Release Era
This era was characterized by a massive transition away from rigid legacy setups into continuous delivery models.
Focus Areas: Transitioning environments from Waterfall to the Agile Scrum framework, managing distributed cross-functional teams, and stabilizing deployment cadences.
Technical Output:
Monthly Release Cycles: Structured and executed the monthly internet software release train to stabilize production code across the web real estate.
Middleware & API Integrations: Managed complex integrations connecting frontend frameworks with heavy transactional middleware and core banking/wallet ledgers.
🤝 4. Multi-Vendor Sub-System Integration
Because Betfred’s tech stack relied heavily on third-party niche solutions, Whitfield acted as the technical delivery anchor across an extensive network of specialized vendors.
Frontend & UX: Coordinated front-end developments with agencies like Degree 53.
Core Gaming & Content Systems: Integrated third-party components from industry staples including Playtech, Inspired, IGT, and Virtue Fusion.
Data Feeds & Push Tech: Managed real-time data ingestion and notification engines built by Onionsack, OtherLevels, Satellite Information Services (SIS), and StreamUK.
Analytics & Performance: Integrated user attribution and marketing pipelines utilizing Appsflyer, Income Access, and Activewin.
During his time at The Software Partnership (acquired by Deluxe Data International in 1994), Senior IT Project Manager Mark Whitfield operated as a Programmer and Lead Analyst. This era lasted from 1990 to 1995 and focused on foundational electronic banking software frameworks, specifically the sp/ARCHITECT-BANK platform.
The key projects and focus areas within this era are structured below by client timeline, focus areas, and technical outputs:
🏦 1990–1992: Barclays Bank (Knutsford, Cheshire)
Focus Area: On-site architectural design and core mainframe development for high-profile business banking.
Technical Output: Designed and coded back-end software modules for the Barclays Business Master II (BBM II) desktop banking project.
📞 1992–1993: Girofon (Denmark)
Focus Area: Telephonic integration and automated remote banking solutions.
Technical Output: Developed an automated, menu-driven touch-tone phone banking suite. This allowed voice commands to dial into a Periphonics VRAM device to fetch live customer balances directly from back-end mainframes.
📊 1993: Barclays Bank (Poole, Dorset)
Focus Area: Financial transactional automation and corporate service invoicing.
Technical Output: Created and integrated a custom batch billing suite of modules that attached to the BBM II application to automate client usage invoicing.
💻 1993–1994: TSB & Bank of Scotland
Focus Area: Early digital forensics, fund movements, and logic architecture.
Technical Output: Conducted digital investigations and engineered logic design and mainframe code to support early inter-account desktop money transfers.
🌍 1994–1995: Rabobank
Focus Area: International systems deployment, optimization, and validation.
Technical Output: Led software optimization protocols, wrote custom electronic coding patches, and validated on-site deployments for global operations.
⚙️ Core Technical Stack & Environment Summary
Across all eras at The Software Partnership, the standardized environment utilized for these outputs included:
Hardware & Operating Systems: Tandem Mainframe Computers (now HPE NonStop) operating on the Tandem Guardian O/S.
Programming Languages: COBOL85, NonStop SQL, SCOBOL (Screen COBOL for “green screen” terminal emulations), C, C++, and TAL.
Subsystems & Tools: PATHWAY, PATHMAKER, ENSCRIBE, EMS, and INSPECT.
Methodologies: Early iterative development and structured Waterfall lifecycles.
As a client-facing, SC-cleared Engagement Manager and Senior Project Manager for Capgemini UK (2016–Present), Mark Whitfield’s focus areas and project outputs fall into Phase 5 (Enterprise Cloud, Integration & Public Sector Delivery) of his overall professional trajectory.
His tenure at Capgemini UK is marked by managing complex hybrid migrations, enterprise system integrations, and multi-million-pound public and private sector contracts using hybrid Agile and PRINCE2 methodologies.
🌐 Era 1: Public Sector & Cloud Migration (2019–Present)
This era aligns with the UK government’s “Digital by Default” mandate and a nationwide public sector transition toward highly secure, cost-optimized, and green cloud platforms.
Re-hosting, re-platforming, and refactoring legacy software architectures.
Cross-functional alignment with rigid government data privacy guidelines (GDPR).
Coordinating large-scale onshore and offshore engineering delivery resources.
Project Outputs:
Directed a massive £13.5 million programme to migrate over 130 public sector legacy applications onto Microsoft Azure and AWS platforms.
Delivered a Proof of Concept (POC) indicator project worth £375k ahead of the wider national public infrastructure cloud framework rollout.
🔌 Era 2: MuleSoft Ecosystem & Enterprise API Integration (2018–2019)
During this phase, Whitfield was augmented as a Delivery Manager into MuleSoft (a Salesforce company) operating out of the London Salesforce Tower.
Focus Areas:
API-led connectivity frameworks and microservices architecture deployment.
Hyper-automation and multi-site enterprise system integrations.
API lifecycle design and Anypoint Code Builder configurations.
Guiding high-influence blue-chip clients through API connectivity governance.
Project Outputs:
Successful deployment of production-ready APIs to unlock siloed, legacy back-end system data.
Delivered complex data pipelines to support modernized, interconnected digital applications for tier-one global brands.
🛫 Era 3: Major Corporate Infrastructure & Sector Delivery (2016–2018)
Upon joining Capgemini in January 2016, Whitfield initially spearheaded highly secure, custom bespoke solutions across critical commercial and defensive sectors.
Focus Areas:
High-security, multi-site project tracking, financial forecasting, and stakeholder governance.
Automated manufacturing, aerospace, defense, and logistics supply chain data tracking.
Complex Agile SCRUM sprint ceremonies with heavy cross-team interdependencies.
Project Outputs:
Aerospace & Defence (NATS): Oversaw the secure delivery of custom Apple iOS apps providing real-time, public-facing, and military airspace data.
Postal Services (Royal Mail Group): Managed an award-winning £4.3 million project utilizing 90 Capgemini engineers to safely migrate over 1,100 system interfaces across dual data centers.
Automotive Integration (Jaguar Land Rover): Directed extensive enterprise architecture planning, pipeline resource mapping, and Scrum team management for a major supply chain initiative.
During his 18-year tenure (1995–2013) at Insider Technologies Limited (ITL) in Salford Quays, UK, Senior IT Project Manager Mark Whitfield advanced from a core technical engineer into strategic product and project management.
His time at the company is defined by two distinct operational eras, marked by a clear shift from code development to enterprise delivery:
🛠️ 1. The Engineering & Technical Development Era (1995–2004)
During this period, Whitfield operated primarily as a Senior Programmer, focusing on platform health, system diagnostics, and transaction log extraction architectures for highly critical financial systems.
Main Focus Areas:
Infrastructure consulting, automated system management, and volume stress-testing.
Service Level Agreement (SLA) monitoring for critical path payment pipelines.
HPE NonStop (formerly Tandem Computers via Compaq) platform optimization and software engineering.
Technical & Project Outputs:
Reflex (Reflex 80:20) Co-Development: Designed and authored platform health and core diagnostic plug-in modules, including Console (for EMS event viewing and filtering), Status Monitor (for tracking HPE NonStop platform components including CPU, Disk, Process, Enscribe Files, MQ, XPNET, TCP/IP, MultiBatch jobs), and Service Monitor (multi-line, rule-based multi-component analysis).
CRESTCo Infrastructure Benchmark (1997): Contracted on-site to CRESTCo (now Euroclear) to write custom benchmarking software evaluating stock settlement software performance on newly introduced S7000 HPE NonStop systems.
HP OpenView Certification (2002): Successfully engineered and secured the industry’s first HP OpenView Operations Enterprise Manager 2-way Smart Plug-In (SPI) certification for HPE NonStop environments.
📈 2. The Strategic Product & Project Management Era (2004–2013)
In this phase, Whitfield transitioned into a Product Manager and Project Manager role (Strategic Technical Initiatives), taking charge of complete software development lifecycles (SDLC) using structured PRINCE2 and early Agile Scrum frameworks.
Main Focus Areas:
ATM/POS transaction monitoring and real-time electronic payments tracking.
Web-enabled client-server browser monitoring frameworks and middleware solutions.
Pre-sales technical bidding, executive demos, and client deployment validation across Europe and the Middle East.
Technical & Project Outputs:
RTLX Reactor & Sentra Suites: Managed the commercial rollout and high-volume deployment of the browser-enabled Real-Time Log Extraction (RTLX) suite and Sentra monitoring solutions to capture and parse ATM/POS logs.
Enterprise Bank Implementations: Directed mission-critical payments monitoring integrations (notably processing ACI BASE24 Classic and BASE24-eps transactions over XPNET middleware) for tier-1 financial heavyweights including HSBC, Alliance & Leicester, Standard Chartered, and Al Rajhi Bank (Saudi Arabia).
Open CMS Corporate Re-platforming: Researched, designed, and authored a complete overhaul of Insider Technologies’ public corporate website using an Open Content Management framework (DotNetNuke).
💻 Core Technology Stack (1995–2013)
Across both eras at Insider Technologies, Whitfield’s environment relied on high-availability, fault-tolerant ecosystems:
Platforms & Operating Systems: HPE NonStop (Tandem K-Series, S-Series, and Itanium J-Series), Guardian O/S, Windows 2000/XP, Linux, and Unix.
Languages & Toolsets: Pathway, INSPECT, SPOOLCOM, Peruse, TAL (Tandem Application Language), NonStop C, C++, COBOL85, SCOBOL, NonStop SQL, TACL, and Enscribe.
Enterprise Software Interfaced: ACI BASE24 Classic, BASE24-eps, XPNET, ICE (Insession), TIVOLI, COMMAND/POST, and HP OpenView Operations (HP OVO).
Mark Whitfield is a UK-based, SC-cleared Senior IT Project Manager, Engagement Manager (Capgemini), and technology executive with over 35 years of hands-on and leadership experience across the Software Development Lifecycle (SDLC).
Mark Whitfield, High-Level Career Summary from 1990 thru 2026
Specialising in complex digital transformation, hybrid cloud migrations, and API-led system integrations, Mark graduated with an HND (Distinction) in Computing in 1990 and has delivered major enterprise solutions for clients such as Barclays Bank, Jaguar Land Rover (JLR), Royal Mail Group (RMG), Lloyds Banking Group, and the Bank of England. He is also the author of the PROject Templates resource platform, which provides project management toolkits.
The following comprehensive biography and career timeline breakdown details his professional trajectory by era.
Phase 1: Early Programming & Lead Analysis Era
Era Focus: Electronic banking software development, establishing foundational desktop access to company accounts.
Deluxe Data International, Wingate House, Northway, Runcorn
Main Focus Items: Core software design, coding, and back-end integration for electronic desktop banking.
Project Outputs: Software design, coding, and back-end integration for electronic desktop banking. Developed batch billing suite modules (NonStop SQL embedded COBOL85) to attach to the BBM II application, in Poole, Dorset (1993).
Milestones: Transitioned banking from purely paper-based to electronic systems. Made early remote banking a reality.
Methodology: Early iterative development & structured Waterfall lifecycles.
Highlights: Helped in the design and development of the Barclays Business Master II application while on-site in Knutsford, and later successfully developed and deployed a batch-billing suite for the bank in Poole, Dorset (1993).
Political Landscape: Early post-deregulation European banking markets. The Single European Act drove a need for cross-border electronic financial transparency and transaction systems.
Technology Landscape: Desktop PCs were novel; banking was driven by mainframe computing, specifically Tandem NonStop systems (now HPE NonStop).
Phase 2: Technical Consultancy & Product Management Era
Era Focus: Transitioning to product management, system and transaction monitoring, and SLA monitoring for critical-path financial hardware/ software.
Insider Technologies Limited, Salford Quays, Greater Manchester (UK)
Locations: Salford Quays, UK (head office); London, UK; International client sites
Clients included: Global Payments, Standard Chartered, Girofon, Rabobank, CRESTCo (Euroclear), Alrajhi Bank, LloydsTSB, HSBC, Santander, Bank of Ireland, Bank of Valletta (Malta) and both Commercial and Piraeus Bank (Greece)
Budget: Internal operational budgets and R&D capital expenditure
Main Focus Items: Infrastructure consulting, volume testing, system management & monitoring, and Service Level Agreement (SLA) monitoring for critical path payment applications. Attending related conferences, EBUG, ITUG, BITUG, SATUG
Project Outputs: Developed platform health and diagnostic modules for the Reflex monitoring product. Successfully delivered BASE24 ATM/ POS/ transaction Cross-border monitoring.
Milestones: Achieved the first HP OpenView Operations Enterprise Manager 2-way Smart Plug-In (SPI) certification for HPE NonStop in 2002.
Highlights:Consultant for CRESTCo in 1997, producing volume testing/benchmark software to test Stock Settlement applications on the newly introduced S7000 HPE NonStop systems.
Political Landscape: The late 1990s and 2000s saw the creation of the Eurozone, demanding high-capacity regional clearing and settlement networks that required robust transaction monitoring.
Technology Landscape: Market expansion of ATM and Point-of-Sale (POS) devices; ACI BASE24 Classic payments; move toward centralized, multi-platform GUI monitoring.
Also: Designer and author of a new company website using an Open Content Management framework identified as part of a Research phase. Authored a major technical summary published globally in the recognized HPE NonStop industry journal, The Connection, defining payment software lifecycles.
Phase 3: Professional Services Banking Delivery
Era Focus: IT Project Management and delivery of legacy migrations to primary UK high-street banks.
Project Outputs: Managed the Wincor Nixdorf workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme. Modernising legacy ATM software and directing hardware/ software transitions. Implementing ProClassic/Enterprise and PC/E SmartClient (Win 7) to replace the existing ProCash/NDC (Win XP) Stacks on a variety of multivendor devices.
Milestones: Transferred ATM driving responsibility away from BASE24 Classic on HPE NonStop to Wincor’s PC/E product on the AIX platform. Managed international rollout and off-shore resources.
IT Training: Agile, ITIL methodologies.
Methodology: Wincor project management methodology, with regard to planning, control, status reporting, documentation, quality, change control, risk analysis and management.
Highlights: Successfully upgraded LBG ATM hardware estate from Windows XP to Windows 7.
Political Landscape: Post-2008 financial crisis regulations brought stricter compliance and operational risk rules, accelerating the modernisation of core legacy banking systems to prevent service outages.
Technology Landscape: Transition from proprietary mainframe terminal driving to AIX, Oracle, and Windows-based banking environments.
Technology Areas: Multi-vendor hardware & software integration for ATMs.
Supplier Management: for external software suppliers like Degree53, Playtech, Onionsack, Intelligent Payments (Myriad), Inspired, iovation, StreamUK, Finsoft, Ineda, OtherLevels, Appsflyer, Income Access, Activewin, Virgo, Virtue Fusion, In Game Media, Satellite Information Services (SIS) and IGT
Budget: Managed multiple project budgets for Betfred apps, tracking via weekly effort burn rates
Programming Methodologies: Agile SCRUM in conjunction with Degree53
IT Products: iOS, Android, and Windows native apps, Football/ Horse Racing Sportsbook platforms
Main Focus Items: Taking new sports and virtual gaming components live, integrating payment gateways, managing app release cycles, and handling regulatory compliance.
Locations: Manchester (local office above), London, Birmingham, UK
Clients included: Jaguar Land Rover (JLR), Heathrow Airport, Royal Mail Group (RMG), National Air Traffic Services (NATS), UK Export Finance (UKEF), Welsh Water
Budget: Managed multi-million pound digital transformation and cloud refactoring contracts
Highlights: Maintained full SC Clearance. Authored and managed comprehensive Project Governance Plans (PGPs) to realize project targets, streamline margins, and successfully navigate complex off-shore delivery models.
Political Landscape: The government focus on “Digital by Default” for public services, coupled with significant public and corporate drives for green IT and cloud adoption to optimize operating costs.
The MediaCityUK Photographic Build Timeline Journal is an extensive, long-term documentary project created by Mark Whitfield. It captures the transformation of Salford Quays from an empty dockland into a major UK media hub.
Working nearby as an IT Project Manager, Whitfield utilized his close proximity to the site to methodically photograph the construction lifecycle literally from the ground up.
MediaCityUK Photographic Build Timeline Journal is an extensive, long-term documentary project created by Mark Whitfield
Project Overview and Scope
Timeframe: The photographic project formally spans from May 2007 through 2010 for its core construction phase, with continuous updates extending into later developments.
Volume: The total project comprises a massive archive of over 15,000 to 16,000 photographs.
Curated Journal: An abridged timeline consisting of roughly 200 high-resolution selections was published to highlight key structural milestones chronologically.
Perspectives: Photos were captured weekly from multiple high-vantage reference points, including the Imperial War Museum North, the local Designer Outlet, and Broadway.
MediaCityUK BBC North, Salford Quays
Core Phases Documented
The Blank Canvas (Mid-2007): Captures the initial flat, unused grassland and docklands just before the first diggers arrived on site in June 2007.
The Structural Rise (2008–2009): Documents the erection of massive tower cranes and the core framework of the studio blocks rising over Salford Quays.
The Final Fit and Branding (2010–2011): Details the external completion of the main blocks, the installation of the iconic BBC North logos, the construction of the public piazza, and the implementation of the media tram stop.
Community and Media Discussions
Whitfield’s timeline served as a primary public and professional visual archive during the build. He actively managed a linked professional LinkedIn Group that grew to thousands of members. This space was widely used by industry professionals, media researchers, and regional planners to discuss ongoing jobs, architectural layouts, and local infrastructure impacts.
His updates were also featured directly on BBC corporate blogs to give incoming staff an authentic glimpse of their new northern headquarters.
Mark Whitfield’s IT conference attendance timeline spans over three decades, highlighted by his presentations at international HPE NonStop (Tandem) and BASE24 transaction monitoring forums.
As a core developer, Product Manager, and Technical Project Manager at Insider Technologies Limited (ITL) from 1995 to 2013, he regularly showcased enterprise monitoring suites like Reflex and RTLX across Europe, the US, and South Africa.
The comprehensive, chronological timeline of his detailed IT conference attendance and speaking engagements is broken down below:
The Early Product Manager & Infrastructure Era (1995–1999)
Late 1990s (BITUG and EBUG): Following his transition to Product Manager for the Reflex 80:20 monitoring system, Whitfield began speaking at the British Isles Tandem User Group (BITUG) and the European BASE24 User Group (EBUG). He presented technical tracks regarding how Reflex managed complex Guardian operating system procedures and automated automated Y2K code auditing.
1999 (SATUG – South Africa): Whitfield traveled to South Africa to represent ITL at the South African Tandem User Group (SATUG) conference. He delivered presentations focused on real-time ATM/POS transaction monitoring and system infrastructure tracking ahead of the millennium date rollover.
Global Expansion & Peak Product Promotion (2000–2009)
Early 2000s (EBUG Expansion): As EBUG annual conferences grew in industry prestige, Whitfield frequently traveled across Europe to give technical track sessions. His presentations focused on BASE24 classic transaction logging, Point-of-Sale (POS) networks, and software resilience utilities.
2003 (ITUG – San Jose, USA): He attended and spoke at the high-profile International Tandem User Group (ITUG) conference in San Jose, California. He presented a specialized technical track detailing ITL’s strategic approaches to HP NonStop Enterprise Management integration.
2005 (BITUG SIG): Whitfield attended the BITUG Special Interest Group (SIG) event in the UK, engaging with regional banking stakeholders and system engineers to showcase platform diagnostics.
2007 (EBUG – Istanbul, Turkey): Whitfield managed the ITL corporate footprint and product presentations at the international EBUG meeting in Istanbul. This event highlighted the extraction capabilities of their next-generation RTLX tracking software.
2008 (SATUG – South Africa): He marked his second attendance at SATUG. He paired this international trip with presentations on high-availability monitoring for African financial networks.
2008 (EBUG – Vienna, Austria): At this pivotal European summit, Whitfield presented amid a massive industry transition. His sessions addressed real-time transaction tracking options as immediate payments emerged in Europe and ACI announced the retirement of legacy BASE24 Classic systems.
2009 (EBUG – Prague, Czech Republic): He attended the Prague conference to champion continued technical support, monitoring solutions, and software extensions for banking platforms still utilizing Tandem servers.
Miscellaneous European EBUG Presentations
Throughout his 18-year career at ITL, Whitfield also consistently attended and delivered product update presentations at EBUG chapters across other major European capital cities. These locations included:
Madrid, Spain
Lisbon, Portugal
Malta
Budapest, Hungary
Athens, Greece
Edinburgh, Scotland
Senior Leadership & Agile Training Era (2010–Present)
November 2017 (Capgemini Campus – Chantilly, France): Following a career shift toward cloud transformations, Digital Delivery, and enterprise architecture, Whitfield attended the intensive Advanced Engagement Manager (EM) Course at the Capgemini Campus (Serge Kampf Les Fontaines). This event focused on high-scale Agile Scrum project management frameworks rather than legacy hardware engineering.
Mark Whitfield is a UK-based, SC-cleared Senior IT Project Manager and Engagement Manager with over three decades of experience in software development lifecycle (SDLC) delivery.
Mark Whitfield, High-Level Career Summary from 1990 thru 2026
Over his career, he has transitioned from deep technical engineering on legacy systems (HPE NonStop formerly Tandem Computers) to enterprise-scale digital transformation, cloud migrations, and API-led integrations. He is also the author of a comprehensive online toolkit for project delivery frameworks.
Click the ‘Company Worked‘ links below for more detail as required.
Project Management Career Breakdown:
1. Early Engineering & Technical Analysis Era (1990–1995)
Geographical Location: Salford Quays, UK (office); London, UK; Client sites across Europe/ Middle East
Clientsinclude: Global Payments, Standard Chartered, Girofon, Rabobank, CRESTCo (Euroclear), Alrajhi Bank, LloydsTSB, HSBC, Santander, Bank of Ireland, Bank of Valletta (Malta) and both Commercial and Piraeus Bank (Greece)
Main Focus Items: Infrastructure consulting, volume testing, system management & monitoring, and Service Level Agreement (SLA) monitoring for critical path payment applications. Attending related conferences, EBUG, ITUG, BITUG, SATUG
Technology Areas: HPE NonStop monitoring, ATM/POS system & transaction monitoring and stock settlement.
Geographical Location: Woking / Bracknell / UK wide
Client: Lloyds Banking Group
Main Focus Items: Modernising legacy ATM software and directing hardware/software transitions. Implementing ProClassic/Enterprise and PC/E SmartClient (Win 7) to replace the existing ProCash/NDC (Win XP) Stacks on a variety of multivendor devices.
Technology Areas: Multi-vendor hardware & software integration for ATMs.
Geographical Location: Wigan / Greater Manchester, UK
Client: Betfred Online and Mobile
Supplier Management: for external software suppliers like Degree53, Playtech, Onionsack, Intelligent Payments (Myriad), Inspired, iovation, StreamUK, Finsoft, Ineda, OtherLevels, Appsflyer, Income Access, Activewin, Virgo, Virtue Fusion, In Game Media, Satellite Information Services (SIS) and IGT
Main Focus Items: Taking new sports and virtual gaming components live, integrating payment gateways, managing app release cycles, and handling regulatory compliance.
In addition to his consultancy work, Mark Whitfield actively publishes his extensive collection of Project Management Templates, which are actively utilized across the industry for RAID Logs, Agile Burndown Charts, and Plan on a Page (POaP) blueprints.
Focus: Electronic banking programming and development on Tandem Mainframe Computers.
Projects: Wrote, developed, and maintained software like sp/ARCHITECT-BANK and associated billing software (in Poole, 1993). This involved building early electronic banking systems for desktops long before internet banking was prevalent.
Location: Insider Technologies, Salford Quays, Manchester, UK
Focus: NonStop product management, software design, and real-time event monitoring.
Projects: Product managed software lifecycles for four monitoring products (two NonStop based). This included creating health and diagnostic tools (RTLX, Reflex 80:20, Reflex ONE24,XPERT24) for mission-critical NonStop environments. He also deployed volume testing on early HP NonStop S7000 nodes for CRESTCo in London in 1997.
Insider Technologies, Salford Quays, Manchester, UK
Location: Wincor Nixdorf & ATM/POS Financial Services, UK
Focus: Modernization and migration of legacy systems.
Projects: Managed a £5M+ replacement of legacy HP NonStop software systems at a large UK retail bank, migrating functionalities to AIX-based J2EE and Oracle architectures.
Focus: Delivery of enterprise-scale middleware, digital transformation, and cloud.
Projects: Acts as an Engagement Manager and SC-Cleared Project Manager. Focus includes Agile software delivery for Air Traffic organisations (e.g., iOS applications for military and public-facing airspace tracking) and rolling out middleware solutions.
Mark Whitfield’s IT project management and software engineering career spans over three decades, progressing from early electronic banking programming on Tandem Mainframes (now known as HPE NonStop) to senior delivery of enterprise-scale middleware, cloud, and digital transformation initiatives.
The high-level chronological timeline (with links) of his professional eras and key project history is broken down below.
💻 1990–1995: Early Programming & Lead Analysis Era
During this foundational era, Whitfield operated as a Programmer and Lead Analyst specializing in core electronic banking software frameworks.
The Software Partnership / Deluxe Data (1990–1995): Developed and enhanced the sp/ARCHITECT-BANK platform. His technical responsibilities focused heavily on coding within Tandem Mainframe environments (now HPE NonStop) using C, C++, TAL, COBOL, and PATHWAY architectures.
Deluxe Data International Operations, Wingate House, Northway, Runcorn
Barclays On-Site Delivery (Early 1990s): Deployed on-site at the Barclays facility in Knutsford, Cheshire. He was responsible for core code development and system architecture design on the Barclays Business Master II (BBM II) electronic banking initiative and subsequent billing modules developed in Poole, Dorset.
Barclays, Wimborne Road, Poole, Dorset
🛠️ 1995–2013: Senior Development & Strategic Project Management Era
Transitioning to Insider Technologies Limited at Salford Quays, Manchester, Whitfield progressed into high-level technical project delivery and strategic product management.
Insider Technologies Limited (ITL) in 2001, Salford Quays, Chandlers Point
Reflex Monitoring Suite R&D (1995–1996): Appointed as a core developer to design platform health and diagnostic plug-in modules for the flagship Reflex 80:20 tracking console.
CRESTCo Infrastructure Integration (1997–1998): Acted as a technical infrastructure consultant for CRESTCo (now Euroclear). Managed hardware benchmark coding and testing for newly deployed Tandem S7000 processing nodes.
CRESTCo in 1997 on St. Katherine’s Dock near Tower Hill tube station
Real-Time Tracking Protocols (1999–2001): Oversaw multi-organizational telemetry deployments for the Bank of England and Deutsche Bank, leveraging specialized MultiBatch scheduling utilities and automated file monitors.
Hewlett-Packard (HP) Certification Initiative (2002–2003): Successfully drove the rigid compliance and verification process to secure official certification for the first HP OpenView Operations (OVO) Smart Plug-In built for NonStop mainframe environments.
First HP OpenView Operations Smart Plug-In for HPE NonStop environments
ATM Log Extraction Deployments (2004–2007): Led technical delivery teams implementing automated transaction log extraction layers (RTLX and Sentra) to audit ATM networks for major retail financial brands like Alliance & Leicester (now Santander) and HSBC.
Cross-Border Retail Banking Rollout (2008–2010): Served as Project Manager overseeing a high-volume, cross-border ATM and Point-of-Sale (POS) environment monitoring expansion for a prominent Saudi Arabian Retail Bank.
Cross-border ATM and Point-of-Sale (POS) environment monitoring expansion
Enterprise Transaction Monitoring (2011–2013): Functioned as Project Lead to bridge retail banking transaction networks with corporate governance architectures. Integrated critical pathways for Standard Chartered and Global Payments into TIVOLI and XPERT24 using ACI’s XPNET infrastructure.
Wincor Nixdorf Banking Division (2013–2014): Retained as Project Manager for Professional Services. He directed a massive hardware and software transition stream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme whilst also providing a qualified management link with Wincor Nixdorf, Paderborn (Germany) for subject matter expertise, as part of the transition.
🎮 2014–2016: Digital Infrastructure & Enterprise Betting Era
Whitfield shifted his delivery domain focus from banking mainframes into real-time high-transaction digital platforms.
Betfred Project Delivery (2014–2016): Managed IT infrastructure and digital systems alignment projects, supporting high-throughput retail and digital consumer gaming workflows.
☁️ 2016–Present: Cloud Integration, Middleware, & Public Sector Era
In this current era, Whitfield acts as a senior, SC-cleared Senior IT Project Manager specializing in hybrid cloud migrations and API-led integration.
Capgemini UK Consultancy (2016–Present): Leading massive corporate and public sector agile/waterfall delivery initiatives. His technical program management footprint expands across a vast roster of tier-one enterprise environments:
MuleSoft Ecosystem Deployments: Directing system integration projects utilising the Salesforce MuleSoft suite, spanning API lifecycle design, Anypoint Code Builder configurations, and hyper-automation flows.
Multi-Sector Enterprise Clients: Orchestrating cloud migrations, middleware application refactoring, and data pipelines for Jaguar Land Rover (JLR), Heathrow Airport, Royal Mail Group (RMG), NATS (National Air Traffic Services), Welsh Water, Rabobank, Barclays, and UK Export Finance (UKEF).
C&CA UK’s Communications & Engagement Award Winner 2022 – Cloud & Custom Applications – Capgemini UK
Mark Whitfield is a Greater Manchester-based Senior IT Project and Engagement Manager.
With over 30 years in the IT and software development industry, he has continuously upskilled in project delivery, Agile methodologies, cloud platforms, and cyber security.
Phase 1: Foundational Education
1985 – 1988: Leigh College, UK
Focus: Computer Science and Biology (‘A’ Levels)
1988 – 1990: University of Greater Manchester (formerly Bolton Institute of Higher Education, BIHE)
Focus: Higher National Diploma (HND) in Computer Studies (Graduated with Distinction; First overall in the year)
Key Modules: System Analysis, Programming Methodology, Database Architecture, and Business Information Systems
Phase 2: Project Management & Professional Training
2000 – 2006: Industry Integration & Early Methodologies
Focus: Service-Oriented Architecture (SOA), Agile, Sales, and early project management
Courses/Certifications: Sales and Marketing (In-house Outsource, 2001), Web Services and SOA (Insider Technologies, 2005), PRINCE2 Foundation (2006), Designing Good Marketing Literature (SkillPath Seminars, 2006)
2009: Digital & Communications
Focus: Digital marketing and content
Courses: Writing for the Web, and Website Promotion and Visibility by Design (iTrain Education)
2011: Structured Frameworks
Focus: Formal project frameworks and delivery methodologies
Courses/Certifications: PRINCE2 Foundation & Practitioner (ILX Group), Agile Scrum (RADTAC)
2012: Operational Management
Focus: Service management best practices
Courses/Certifications: ITIL Foundation
Phase 3: Advanced Engagement & Enterprise Training
2017 – 2019: Capgemini Engagement & Compliance
Focus: High-level engagement management and corporate governance
Courses/Certifications: Advanced Engagement Management Certification (Level 2), Group Anti-Corruption, and Intellectual Property Rights (IPR) Training
2022: Cloud Modernization
Focus: Enterprise cloud computing fundamentals
Courses/Certifications: AZ-900 Microsoft Certified Azure Fundamentals
The blog posts by Mark Whitfield, a Senior IT Project and Engagement Manager, primarily focus on practical project management (PM) frameworks, methodology implementation, and digital delivery execution.
Hosted on his platform, PROject Templates, the blog acts as an extension of his 30+ year career transitioning from mainframe engineering to leading large-scale Agile and Waterfall digital transformations.
Blog Overview and Key Topics
The core purpose of the blog is to guide project professionals through real-world deployment challenges while showcasing an ecosystem of over 200 editable Microsoft Office templates.
The main content focus areas include:
Framework Implementation: In-depth overviews on aligning project lifecycles with PRINCE2 (7th Edition), Agile Scrum, and Kanban methodologies.
Detailed Project Planning: Actionable steps for setting up Software Development Life Cycles (SDLC), defining dependencies, establishing milestones, and handling project baselines.
Risk and Governance Control: Best practices on organizing and managing RAIDs logs (Risks, Actions, Issues, Dependencies), change requests, and corporate project governance.
High-Level Reporting: Frameworks for structural communication with stakeholders, utilizing Plan on a Page (POaP) examples, dashboard designs, and financial budget tracking templates.
Digital & Cloud Delivery Lessons: Real-world insights drawn from his corporate and public sector experiences, covering topics like middleware architecture deployments and hybrid cloud application refactoring.
Mark Whitfield is an SC-cleared Senior IT Project and Engagement Manager with over 30 years of experience. His career spans from early mainframe programming to leading multi-million-pound cloud migrations and digital transformations for major financial, utility, and government clients.
The chronological breakdown of his professional project portfolio, structured by his definitive career eras, is detailed below:
1. The Technical Era (1990–1995)
During this foundational era, Mark worked as a Programmer and Lead Analyst for The Software Partnership (acquired by Deluxe Data in 1994). He focused strictly on the development, optimization, and deployment of the sp/ARCHITECT-BANK electronic banking solution on Tandem Mainframe Computers.
Details: Handled the custom design and backend coding for a high-profile desktop electronic business banking application.
Project: Automated Touch-Tone Phone Banking Suite
Year: 1992–1993
Client: Girofon (Denmark)
Budget: Client-retained vendor contract
Details: Coded automated, menu-driven voice solutions operating on a Periphonics VRAM device to fetch live customer balances directly from mainframes.
Project: Early Digital Inter-Account Transfers
Year: 1993–1994
Client: TSB & Bank of Scotland
Budget: Internal product development
Details: Directed logic design and mainframe coding to support pioneering inter-account electronic funds transfers.
Project: International Banking Optimization
Year: 1994–1995
Client: Rabobank
Budget: Vendor-driven custom development framework
Details: Managed localized software optimization, custom patches, and deployment testing for global banking operations.
2. The Infrastructure & Monitoring Era (1995–2014)
Mark transitioned into a Product and Project Manager role at Insider Technologies Limited (and later a brief stint at Wincor Nixdorf). His focus shifted heavily toward platform diagnostics, high-availability transaction monitoring, and financial hardware software integrations.
Project: Reflex (Reflex 80:20) System Co-Development
Year: 1995–2004
Client: Multiple Tier-1 Investment Banks (including Euroclear/Crestco, Bank of England, and Deutsche Bank)
Budget: Part of a broader £3M Management Buyout (MBO) product portfolio
Details: Acted as Senior Programmer and Technical Lead to co-develop diagnostic monitoring modules for high-availability mainframes.
Details: Managed the integration of transaction tracking across ATM networks using ACI’s XPNET and HP NonStop architecture.
Project: Legacy ATM Software Modernisation
Year: 2013–2014
Client: Major UK Retail Bank (via Wincor Nixdorf Professional Services)
Budget: Corporate financial service transformation
Details: Served as Project Manager executing the swap-out of outdated, legacy ATM client systems for modernized software stacks.
3. The Digital and Cloud Era (2014–Present)
This era highlights Mark’s leadership of large-scale Agile and Waterfall digital delivery frameworks, moving from corporate gambling technology to complex, high-budget UK public sector programs.
Project: Mobile & Online Gaming Sportsbook Platforms
Details: Led Agile Scrum development teams to upgrade payment gateways, implement fraud detection, and roll out football/horse racing mobile interfaces.
Project: National Air Space Real-Time Mobile Applications
Year: 2016
Client: NATS (UK-wide Air Traffic Organisation)
Budget: Corporate custom applications initiative
Details: Managed the secure Agile delivery of Apple iOS applications displaying live military and public airspace information.
Project: Core Systems Interface Data Centre Migration
Year: 2016 (May–October)
Client: Royal Mail Group (RMG) / Postal Services
Budget:£4.3 Million
Details: Led a massive cross-functional team of 90 Capgemini engineers to migrate over 1,100 platform data interfaces ahead of peak annual trading.
Project: Automated Call Centre CCaaS Telephony Implementation
Year: 2017 (May onwards)
Client: Local Regional Government
Budget:£400,000
Details: Deployed a programmatic dialler system linked with Microsoft Azure CRM to facilitate the “Support for Mortgage Interest” campaign.
Project: Automotive Online Car Sales and Digital Readiness
Year: 2017 (October)
Client: Jaguar Land Rover (JLR) / Aston Agile Delivery Centre
Budget:£1.1 Million (Split into a £670k Customer Sales Portal and a £430k Readiness project)
Details: Engagement Manager implementing a new-car ecommerce vehicle pipeline.
Budget:£1 Million+ (Part of a larger £13.5M cloud program moving 130 apps)
Details: Orchestrated the launch and configuration of Azure Cloud frameworks migrating 12 historical Dynamics 2016 platforms to Dynamics 365 Online.
Project: Fish Export Service (FES) to CHIP Inspection Portal
Year: 2023–2024 (Nov–Feb)
Client: UK Government / Northern Ireland Trading Framework
Budget:£1 Million+
Details: Served as Technical Delivery Manager directing Agile Scrum teams to build cloud-hosted APIs supporting catch verification under the Windsor Framework.
Mark Whitfield is an SC-cleared Senior IT Project Manager with over 30 years of experience delivering high-availability financial, cloud, and digital transformation projects. Over his career, he has transitioned from deep technical engineering on HPE NonStop (Tandem) mainframe systems to leading major corporate and public sector Agile and Waterfall software rollouts.
A comprehensive, year-by-year timeline breakdown of his project history and clients since 1990 is outlined below.
💻 The Technical Era (1990–1995)
During this period, Whitfield worked as a Programmer and Lead Analyst for The Software Partnership (acquired by Deluxe Data in 1994). He focused on electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers.
1990–1992: Barclays Bank – Placed on-site at Knutsford, Cheshire to design and code software for the high-profile Barclays Business Master II (BBM II) electronic desktop banking project.
1992–1993: Girofon (Denmark) – Developed a touch-tone phone banking suite. This allowed clients to use automated voice/menu-driven systems via a Periphonics VRAM device to fetch live balances from back-end mainframes.
1993–1994: TSB & Bank of Scotland – Conducted early-era digital investigations, logic design, and mainframe coding for inter-account desktop money transfers.
1994–1995: Rabobank – Headed software optimization, custom electronic coding patches, and on-site deployment validation for international operations.
🛡️ Monitoring & Infrastructure Era (1995–2013)
Whitfield joined Insider Technologies Limited (ITL) in Salford Quays, specializing in platform diagnostics, transaction monitoring, and financial logging systems for mission-critical infrastructure.
1995–1996: Internal ITL Product R&D – Core developer on the Reflex monitoring suite (Reflex 80:20), creating platform health and diagnostic plug-in modules.
1997–1998: CRESTCo (now Euroclear) – Brought in as a technical infrastructure consultant to run benchmark tests on newly released Tandem S7000 processing hardware nodes.
1999–2001: Bank of England / Deutsche Bank – Deployed real-time tracking protocols utilizing ITL’s MultiBatch scheduling architectures and file monitors.
2002–2003: Hewlett-Packard (HP) – Successfully managed the rigorous certification process for the first HP OpenView Operations (OVO) Smart Plug-In built for the NonStop mainframe environment.
2008–2010: Saudi Arabian Retail Bank – Acted as Project Manager overseeing the cross-border rollout of a high-volume ATM and Point-of-Sale (POS) monitoring system.
2011–2013: Global Payments / Standard Chartered – Integrated transaction monitoring capabilities with external corporate frameworks such as TIVOLI and XPERT24 using ACI’s XPNET architecture.
This timeframe marked a total transition into senior contract project management, dealing directly with multi-million-pound programs.
2013–2014: Lloyds Banking Group (LBG) – Augmented into Wincor Nixdorf as the IT Project Manager leading a £5+ million workstream. This was part of LBG’s comprehensive Self-Service Software Replacement (SSSR) initiative to modernise legacy ATM software.
2014–2016: Betfred – Senior IT Project Manager inside an Agile Scrum structure. Directed cross-functional software vendors to deliver updates for mobile apps (iOS/Android), fraud detection systems, and payment gateways for their digital sportsbook platforms.
In January 2016, Whitfield joined global consultancy firm Capgemini as a Senior client-facing Engagement/Delivery Manager.
2016–2017: Aerospace & Defence Client – Managed an enterprise-level integration project to deploy a Salesforce-driven Single Customer View (SCV) portal platform.
2017–2018: Jaguar Land Rover (JLR) – Served as Project Manager for the iFAB Middleware Project, a complex 12-month architecture development program linking global manufacturing supply components.
2018–2019: MuleSoft (A Salesforce Company) – Augmented directly into MuleSoft’s London headquarters as a Delivery Manager, spearheading API-led connectivity deployments via the Anypoint Platform.
2019–2021: UK Government Agency (UK Gov) – Commanded a major Hybrid Cloud Migration initiative to refactor, re-host, and re-platform 130 legacy agency software applications directly to cloud servers.
2022: UK Utility Sector (Welsh Water / Scottish Water) – Dual-management lead executing a £0.5 million contract to migrate an aging, on-premise document management program (EQS) onto the Microsoft Azure cloud via Enablon.
2023–2026: Public Sector & Core Tooling (Current) – Managing high-value middleware and API integrations for entities like the Royal Mail Group (RMG), NATS, and regional government bodies. Concurrently authors a widely used portfolio of commercial project management templates (RAID logs, RACI matrixes, and MS Project MPP layouts) published via PROject Templates.
Mark Whitfield, an SC cleared Senior Project Manager based in the Manchester area, has over 30 years of experience transitioning from a software engineer to an IT program leader.
His extensive technical and project management training spans methodologies, cloud infrastructure, and software applications.
A detailed breakdown of his training, certifications, and academic background includes:
Project Management Methodologies
PRINCE2 Practitioner: Certified via the ILX Group.
Agile SCRUM: Trained in-house with RADTAC.
Advanced Engagement Management: Level 2 certification completed via Capgemini.
Project Fundamentals: Completed “Fundamentals of Successful Project Management” and “Managing Multiple Projects” via Skillpath.
Microsoft Project: Microsoft Project ’98 certified.
Technical & Cloud Training
Microsoft Azure: AZ-900 Microsoft Certified Azure Fundamentals.
MuleSoft: Completed outcome-based delivery training and is a specialized Delivery Manager.
Technical Programming: Includes foundational database and software language training, such as C++ and MS SQL 2000 query training, as well as VPS and Tandem (HPE NonStop) technical/development courses.
Productivity: Completed Microsoft Excel Refresher and Expert skills training (Udemy and Microsoft).
Formal Education
Higher National Diploma (HND): Graduated with a Distinction (top) in Computing (1990).
Mark Whitfield’s Project Management Templates offer a comprehensive, fully editable toolkit of over 200 documents spanning the entire project lifecycle. Designed for PRINCE2, Agile Scrum, and Waterfall methodologies, the suite helps project managers streamline planning and tracking. The toolkit is available on platforms like Mark Whitfield’s Project Templates and Etsy – ProjectTemplatesSoft.
Here is a detailed breakdown of the templates by type:
1. Planning & Scheduling Templates
These templates help structure timelines, resource allocation, and task dependencies.
MS Project Plans (.mpp): Detailed, annotated files spanning full Software Development Life-Cycles (SDLC) and PRINCE2 7th Edition. Includes sprint overviews for Agile teams.
Excel Detailed Plans: Full Gantt chart and task tracking for users who do not have MS Project. Includes self-populating columns for baseline variance, actual effort, and RAG (Red/Amber/Green) status.
Plan on a Page (POaP): Over 30 PowerPoint slide designs that simplify complex project timelines, allowing you to present the overarching plan to clients and executives without overwhelming them with micro-details.
2. RAIDs Log Templates
These core tracking documents help manage the unknowns and variables of your project.
Basic RAIDs Log: Simple trackers for Risks, Assumptions, Issues, and Dependencies.
Comprehensive RAIDs Log: Highly detailed sheets with separate tabs to track supplier details, individual deliverables, Change Requests (CR), and out-of-scope (OOS) tasks.
3. Financial Management Templates
Designed to maintain tight control of your budget and forecast.
Monthly Finance Tracker: Simple sheets to monitor monthly forecasts, actuals, annual leave, and monthly variances.
Project Cost Tracker: Full-featured financial spreadsheets providing rate lookups, margin calculations, expense logs, and built-in charts for financial reporting.
4. Governance & Project Controls
These templates form the administrative and structural backbone, primarily based on the PRINCE2 methodology.
Project Initiation Documentation (PID): Includes templates for the Business Case, project approach, roles & responsibilities, and team structure.
Reports: Standardized documents for Checkpoint Reports, Highlight Reports, End-Stage Reports, and Exception Reports.
Logs & Registers: Tailored templates for Lessons Learned, Quality Management, and Configuration Item Records.
5. Stakeholder & Team Management Templates
Focused on communication and team alignment.
RACI Matrix: A tracker to define exactly who is Responsible, Accountable, Consulted, and Informed for each project task.
Stakeholder Analysis: Charts and planning tables designed to measure stakeholder “influence vs. impact” so you know exactly how to manage expectations.
Mobilisation Kit: Onboarding documents and team kickoff presentations to get new resources up to speed quickly.
6. Agile & Specialized Execution Templates
Agile Dependency Tracking: Tools designed specifically to monitor user stories that have hard dependencies on external suppliers or stakeholders.
Burn Down / Burn Up Charts: Visual aids in Excel to track sprint velocity and project progression against deliverables.
Benefits Realization Plan: A spreadsheet that evaluates the project’s completed deliverables against the organization’s original business goals and financial targets.
All templates are designed for use across desktop, tablet, and cloud platforms. Purchases on his site come with lifetime free upgrades for any additions he makes to the package.
You can review or download the targeted, one-page CV for Mark Whitfield (Senior Project Manager specializing in HPE NonStop systems) via the Mark Whitfield CV PDF link.
Mark Whitfield, High-Level Project Management Summary
The high-level, scannable overview of his professional profile is outlined below:
Executive Profile
Role: IT Senior Project Manager / Delivery Lead
Background:30+ years of experience delivering highly complex technology, business transformation, and infrastructure projects.
Core Skills: Cloud migration (hybrid), legacy ATM software modernisation, Point of Sale (POS) implementations, and software development lifecycles (SDLC).
Methodologies: Agile, Waterfall, PRINCE2 Practitioner, and ITIL certified.
Core Expertise & Competencies
HP NonStop & Legacy Integration: Deep technical roots in Tandem Computers/ HPE NonStop development, TAL programming, and high-volume transaction environments.
Global Delivery: Managed large-scale IT and system monitoring rollouts across the UK and international markets (e.g., Saudi Arabia).
Stakeholder Management: Experienced in bridging the gap between highly technical development teams and high-level business stakeholders.
For direct access to his official templates, articles, and full professional journey, you can visit the PROject Templates Website.
Mark Whitfield, a Manchester-based Senior IT Project Manager, has completed extensive professional training throughout his career, focusing on project management methodologies, delivery software, and technical tools.
Core Project Management Methodologies :
PRINCE2 Practitioner: Certified as a registered PRINCE2 Practitioner in May 2011 via the ILX Group (Gold e-Learning).
Agile SCRUM Training: Attended in-house training with RADTAC in May 2011.
Advanced Engagement Management (Level 2): Completed at Capgemini in November 2017.
Project Management Fundamentals: Completed “Fundamentals of Successful Project Management” in February 2000 through Skillpath in Manchester.
Managing Multiple Projects: Attended “Managing Multiple Projects, Objectives and Deadlines” in October 1999/1998 via Skillpath.
Software & Cloud Platforms :
AZ-900 Microsoft Azure Fundamentals: Certified in February 2022.
Microsoft Project: Completed the Microsoft Project ’98 Certification Series in May 2000 through the IIL UK Education Centre in Reading.
Microsoft Excel Expert Skills: Upgraded skills via a 2017 Expert course and a July 2024 Udemy refresher.
Technical & Programming Courses :
Tandem / HP NonStop: Completed Tandem Guardian Principles (1993), Tandem Performance Analysis (1995), and Tandem TAL Programming (1995).
C / C++ Programming: Attended “C++ for Non-C Programmers” with Comtec Computer Training in March 1997.
Database Querying: Completed “Querying Microsoft SQL 2000 with Transact SQL” via QA Training in March 2009.
Web Applications: Attended “Developing MS ASP Web Applications using MS Visual Studio .NET” in January 2007.
Marketing & Communication Training :
Writing for the Web: Completed in May 2009 with gbdirect (iTrain Education in London).
Brochure & Document Design: Attended a SkillPath Seminar on designing marketing brochures and reports in April 2006.
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester, UK, with over 31 years of experience in the IT industry specializing in both Agile and Waterfall methodologies. He holds SC clearance (valid until 2031) and has a strong technical background in banking and digital project delivery, including experience as a developer in software development lifecycles (SDLC).
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester
Professional Biography
After graduating in Computing in 1990, Mark began his career as a programmer specializing in Electronic Banking software on Tandem Mainframe Computers (HPE NonStop). He spent five years coding in COBOL85 and NonStop SQL for banking clients before transitioning into project management.
Mark has operated as a Senior IT Project Manager for over two decades, delivering complex projects for major blue-chip clients, including Jaguar Landrover, Heathrow, Royal Mail Group, and various financial institutions. He currently provides project management templates based on his extensive experience via his website, PROject Templates.
Example POaP Plan On a Page templates by Mark Whitfield
Projects: Delivered Waterfall and Agile digital projects for automotive, local regional government (LRG), postal services, and aerospace & defence sectors.
C&CA UK’s Communications & Engagement Award Winner 2022
Betfred (Late 2014 – Jan 2016)
Role: Senior IT Project Manager.
Projects: Managed mobile and online gambling/casino projects, including payment gateways, sportsbook, and virtual gaming using Agile SCRUM.
Wincor Nixdorf (Sept 2013 – Late 2014)
Role: Agile IT PM, Professional Services – Banking Division.
Projects: Managed ATM software delivery (Wincor Nixdorf work stream >£5M) for Lloyds Banking Group/Halifax.
Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and IT professional with over 31 years of experience in both public and private sectors, specializing in software development, cloud migration, and IT systems delivery.
He is currently associated with Capgemini (since 2016) and runs a project management resource website, PROject Templates.
Joined Capgemini in 2016 having worked at ascending points in software development lifecycle projects for over 31 years
Key Qualifications & Experience:
Roles: Senior Project Manager, Engagement Project Manager, Delivery Manager, and former programmer.
Methodologies: PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches.
Sector Experience: Extensive experience in finance and banking, including ATM software swap-outs, cloud migration (Azure, AWS, Power Platform), and POS monitoring systems.
Background: Graduated in Computing in 1990; worked as a developer (COBOL, SQL, Tandem / HPE NonStop) before transitioning to project management.
PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches
Professional Highlights:
Delivered major projects for clients such as Barclays, Bank of England, HSBC, Royal Mail Group, UK & Welsh Government, Heathrow, and Jaguar Land Rover.
Led complex IT infrastructure projects and business transformations.
Maintains mark-whitfield.com, offering over 200 project management templates, trackers (RAID, budget, benefit, cost etc.), and many plans for Agile / Waterfall projects including 30+ Plan On a Page (POaP) and MS Project MPP examples (click on Blog above for a summary).
Provides specialized templates for PRINCE2 7th edition and MS Project (MPP).
December 2022 – C&CA UK’s Communications & Engagement Award Winner – Cloud & Custom Applications – Capgemini UKNovember 2017 – Advanced Engagement Management Course – Level 2 ExamJune 1990 – Higher National Diploma in Computer Studies, Distinction
Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and Engagement Manager specializing in complex IT software development lifecycle (SDLC) projects, digital transformation, and cloud migrations.
Currently based in Greater Manchester, UK, he has over 31 years of experience in the IT industry, working with major blue-chip companies across various sectors, including UK Government, retail banking, aerospace, and utilities.
He is a certified PRINCE2 Practitioner, skilled in both Agile SCRUM and Waterfall methodologies.
Mark specializes in bridging technical teams and business stakeholders, delivering complex IT systems under challenging conditions.
His career spans from early roles as a developer on Tandem Mainframe Computers (HPE NonStop) to senior management positions focusing on cloud resources, API integrations, and CRM platform implementations.
Key Strengths: Cloud Migration (Azure/Dynamics 365), Payment Systems (ATM/POS), and API-led connectivity.
Detailed Career Timeline:
Nov 2023 – Feb 2024 (UK Government – Capgemini): Acted as Client-Side Technical Delivery Manager for a £1m+ Fish Export Service (FES) to CHIP project, facilitating Azure-based API updates for UK-Northern Ireland trade.
Nov 2022 (UK Government – Capgemini): Managed two Microsoft Dynamics 365 Azure Cloud projects, including a £0.4m Dynamics 2016 migration and a £0.54m CRM platform discovery/build.
Feb 2022 (UK Utility Industry – Capgemini): Managed a £0.5M project migrating legacy document management systems to an Azure-based Enablon product.
2020 (UK Gov – Capgemini): Senior PM for a £375k Agile proof-of-concept (POC) project migrating legacy applications (MS Access/Oracle) to Microsoft Azure and Dynamics 365.
Oct 2018 – June 2019 (MuleSoft): Served as Delivery Manager overseeing 5+ UK accounts for MuleSoft Anypoint Platform (API-led connectivity) implementations.
Oct 2017 (Automotive Industry – Capgemini): Managed a £430k Digital Readiness project and a £670k Customer Portal/Online Sales project (Agile).
May 2017 (Local Govt – Capgemini): Led a £400k telecommunications project (CCaaS) for the Support for Mortgage Interest (SMI) program.
Jan 2017 (Aerospace/Def – Capgemini): Senior Project Lead for two £1.3M projects with high-governance and gated deliverables.
Jan 2016 – Present (Capgemini UK): Joined as an Engagement Manager (A8), working on projects including Apple iOS app development for UK Air Traffic (NATS) and a £4.3M data center migration for Postal Services.
Dec 2014 – Jan 2016 (Betfred Limited): IT Senior Digital Project Manager for online/mobile payment gateways and sports book platforms.
Sep 2013 – Dec 2014 (Wincor Nixdorf): Senior Project Manager for a £5+ million ATM/POS software swap-out at a UK retail bank.
2013 (Retail Banking – Riyadh): Delivered an RTLX transaction tracking project (BASE24 Classic) at a Saudi Arabian bank.
1995 – 2013 (Insider Technologies): Worked on Strategic Technical Initiatives and bank-facing projects on the HPE NonStop platform (Tandem) for products Reflex 80:20, Reflex ONE24, RTLX and XPERT24.
1990 – 1995 (The Software Partnership/Deluxe Data): Commenced career as a programmer specializing in electronic banking software on Tandem Computers (HPE NonStop), sp/ARCHITECT-BANK
Education:
1988 – 1990: Higher National Diploma (HND) in Computing, Distinction/Overall First, Bolton Institute of Higher Education (now University of Greater Manchester from 2024).
Mark Whitfield, SC Cleared Senior Project Manager, Manchester
Mark Whitfield is a highly experienced, SC-cleared Senior Engagement Project Manager at Capgemini UK (2016–present), specialising in complex Agile and Waterfall digital transformations, cloud migrations (Azure/AWS), and application modernisation.
Based in Manchester, he has delivered high-value projects for government, automotive, and aerospace sectors, often acting as a key client-side technical lead.
Key Capgemini Projects and Account Experience (2016–Present)
UK Government – Fish Export Service (£1m+): Served as Technical Delivery Manager (Nov 2023–Feb 2024), leading two Agile Scrum teams to build a CHIP inspection portal, extending APIs in MS Azure cloud.
UK Government – MS Dynamics Cloud Migration (£1m+): Managed start-up and delivery of Azure Cloud projects (Nov 2022), including migrating 12 Dynamics 2016 apps to Dynamics 365 Online.
UK Utility Industry – Cloud Migration (£0.5m+): Led the transition from a legacy document management system (EQS) to Microsoft Azure product Enablon.
Automotive – Digital Transformation (£1m+): As Engagement Manager (Oct 2017), managed a £670K Customer Portal/New Car Online Sales project and a £430K Digital Readiness project at the Aston Agile Delivery Centre.
Postal Services – Migration Project (£4.3m): Acted as PM for a major migration of 1100+ interfaces between data centres in 2016.
Aerospace & Defence – iOS App Delivery: Led Agile delivery of new Apple iOS apps for a UK-wide air traffic organisation, handling sensitive military and public-facing data.
MuleSoft (Oct 2018–June 2019): Augmented as a Delivery Manager, managing up to 5 UK accounts using Outcome Based Delivery (OBD) for API-led projects.
Betfred (2014–2016): Senior Digital Project Manager for online/mobile gambling platforms.
Wincor Nixdorf / Insider Technologies (1995–2013, see below also): Focused on HPE NonStop/BASE24 banking software and legacy ATM software replacement, including projects for Lloyds Banking Group and in Saudi Arabia.
Mark is recognized for being a “no-ego” leader, proactive with detail, and highly effective at managing complex stakeholder environments, often providing a “barrier” for developers against challenging clients, according to colleague feedback.
Mark Whitfield worked at Insider Technologies Limited (ITL) for 18 years, from 1995 to 2013. During his tenure, he progressed from technical roles to Manager of Strategic Technical Initiatives, serving as a Project Manager, Pre-sales Technical Consultant, and Team Lead.
Below is his work focus broken down by era and project type for Insider Technologies Limited, Salford Quays:
Early Era: Technical Foundations & Product Support (1995 – Early 2000s)
Whitfield’s initial focus was heavily technical, providing hands-on support and development specifications for the company’s core HP NonStop (Tandem) banking products.
Core Technical Support: Provided 24×7 technical support for major financial institutions including the Bank of England, Royal Bank of Scotland, and Euroclear (formerly CRESTCo).
Security & Cryptography: Supported Thales e-SECURITY products (Security Resource Manager and SafeSign) running on NSK, Windows, and Unix platforms, focusing on cryptographic functions like MACcing and PKI verification for banking applications.
Developer Management: Acted as a manager for developers, providing technical details and specifications for implementation on NonStop development projects.
Middle Era: Product Development & Design (Mid-2000s – 2008)
During this period, his role expanded into technical design and product management for new software solutions.
XPERT24 Product Launch: Produced the technical design documents and program specifications for XPERT24 (XPNET Performance Monitoring and Tracking).
Designed it to monitor the XPNET layer of BASE24, specifically tracking ATM/POS transaction interchange counters.
Authored the supporting marketing literature and technical user manuals.
R&D Initiatives: Led research and development for BASE24 (P)TLF log file analysis, integrating the Windows-based product Sentra to provide graphical front-end interfaces.
HSBC Implementation (2008): Headed the team that successfully delivered mainframe ATM and POS monitoring software to HSBC bank.
Late Era: Strategic Initiatives & Major Bids (2008 – 2013)
In his final years at ITL, he focused on large-scale business transformation and high-value project management.
Strategic Technical Initiatives: Served as the Manager of Strategic Technical Initiatives, bridging the gap between sales and technical delivery.
LloydsTSB ‘OISS’ Replacement: Managed a major bid to replace the legacy “OISS” operations tool at LloydsTSB (which monitored 5,000 ATMs) with ITL’s Reflex ONE24 product.
Responsible for gap analysis, technical assessment, and project costing.
Architecture & Design Partnerships: Worked closely with joint architects at Alliance & Leicester (now Santander) on the design and development of what would become a primary product set.
Product Portfolio Oversight: Managed the lifecycle of primary products including Reflex 80:20, Reflex ONE24, and the more recently introduced MultiBatch.
Mark Whitfield is a Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in digital transformation, payment systems, and HPE NonStop (Tandem) technology.
He is SC cleared (valid until 2031) and currently works at Capgemini UK, having transitioned from a technical programming background to senior project leadership roles.
He is also the creator of PROject Templates, providing a comprehensive, editable suite of over 200 project management tools built over 24+ years of experience.
Comprehensive Career Timeline by Era
1. Technical Foundations & Mainframe Development (1990–1995)
1990: Graduated in Computing at University of Bolton; started as a programmer at The Software Partnership (later Deluxe Data), Runcorn.
1990–1994: Specialised in electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers (HPE NonStop), developing in COBOL85 and NonStop SQL for major banks.
1994: Developed batch billing modules for Barclays Business Master II (BBM II) on-site in Knutsford and Poole.
1995–2013: Worked at Insider Technologies Limited as Senior Development Engineer/ Project Manager.
1997: Conducted volume testing/benchmark software for CRESTCo (now Euroclear) on new S7000 hp NonStop nodes.
2002: Managed and attained the first HP OpenView Operations 2-way Smart Plug-In (SPI) certification for the HPE NonStop platform.
2000s (Early): Developed RTLX (Real-Time Log Extraction) for BASE24 POS and ATM transaction monitoring, collaborating with banking clients like HSBC and Global Payments.
2013: Delivered a large BASE24 transaction tracking project at Al Rajhi Bank in Riyadh, Saudi Arabia.
Mark Whitfield is a highly experienced SC cleared Senior IT Project Manager and Engagement Manager with over 30 years in the IT industry, specializing in both Agile and Waterfall delivery for large-scale blue-chip companies, digital projects, and payment systems. After starting as a programmer, he transitioned into project management, eventually working with Capgemini and establishing a professional templates resource site.
SC cleared Senior IT Project Manager and Engagement Manager
IT Project Management Overview
Key Expertise: Senior IT Project Management (Agile / Scrum / Waterfall / PRINCE2), Delivery Management, Business Transformation, and SC clearance.
Sector Focus: Banking, Finance, Transportation (Heathrow, NATS), Retail, Government (Local Regional Government – LRG), Aerospace & Defence, and Gambling.
Technical Background: Programming in COBOL85, Tandem TAL, SQL, C, C++, Java, and experience with HPE NonStop (BASE24) systems.
Tandem TAL Programming certificate, 1995
Tools & Methodologies: PRINCE2, Agile SCRUM, Microsoft Project (MPP), Excel RAID logs, and Jira.
Value Proposition: Focuses on improving revenue, cost, and Customer Satisfaction (CSAT) through structured SDLC methodologies.
Detailed Historical Timeline
Era 1: Programming & Technical Development (1990–1995)
1990: Graduated in Computing and joined The Software Partnership (later Deluxe Data) in Runcorn as a programmer specializing in electronic banking software (sp/ARCHITECT) on Tandem Computers (now HPE NonStop).
1990-1995: Developed code (COBOL85/NonStop SQL) for major banks, including TSB, Bank of Scotland, Rabobank, and Girofon.
1993 (May): Completed Tandem Guardian Principles Course.
Tandem Guardian Principles Course, 1993
1994: Deluxe Electronic Payment Systems acquired The Software Partnership.
1995 (June): Completed HP NonStop Performance Analysis and Tuning.
Deluxe Electronic Payment Systems acquired The Software Partnership in 1994HP NonStop Performance Analysis and Tuning, 1995
Era 2: Specialized Software & Product Management (1995–2013)
Insider Technologies Limited (ITL) in Salford Quays
1995 (August): Joined Insider Technologies Limited (ITL) in Salford Quays as a senior programmer, later moving into product / project management.
1995-2013: Focused on monitoring (Reflex) and batch scheduling (MultiBatch) software for HPE NonStop systems, serving clients like Barclays and Alliance & Leicester.
2000 (May): Completed Microsoft Project ’98 Certification and began training other ITL project managers on scheduling best practices.
2007: Insider Technologies products (Reflex) integrated into FIS solutions.
2013: Published work in the HP NonStop journal “The Connection”.
HPE NonStop journal “The Connection” – article for the Insider Technologies product, RTLX
Era 3: Senior IT Project Management (2013–2016)
2013-2014: Worked at Wincor Nixdorf as an IT Project Manager (PRINCE2 / Agile Scrum) on a £5m+ LBG Self-Service Software Replacement (SSSR) program for Lloyds Banking Group, migrating ATM systems from HP NonStop to AIX.
2014-2016: Joined Betfred as a Senior Project Manager, delivering payment gateways, sportsbook, and virtual gaming projects in Agile SCRUM for mobile and online platforms.
Era 4: Engagement Management & Public Sector (2016–Present)
2016 (January): Joined Capgemini UK as a client-facing Engagement Manager (SC cleared).
2016 (August): Founded Mark Whitfield Consultancy Ltd, managing independent IT, network, and improvement projects.
2016-2018: Led Waterfall / Agile projects for automotive, local government, and postal services.
2018-2019: Augmented into MuleSoft as a Delivery Manager for the Anypoint Platform.
2023-2024 (Nov-Feb): Served as Technical Delivery Manager for a UK Government account, overseeing a £1m+ Fish Export Service (FES) to Common Entry Health Document (CHED) Inspection Portal (CHIP) project.
2026: Continued to provide project management thought leadership and template resources for Agile/Scrum/PRINCE2.
Agile Scrum Burn down Chart template in Microsoft Excel Microsoft Project MPP MSP Project Plan Template examplesPlan On a Page POaP templates plus MPP MS Project and MS Excel Project Plan templates
Key Projects & Clients
UK Gov / Capgemini: Fish Export Service (FES) Cloud Migration.
Mark Whitfield is a highly experienced SC-cleared Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in Agile and Waterfall delivery for financial, automotive, and public sector clients. He has a strong background in HP NonStop (Tandem) systems and currently works for Capgemini.
Mark Whitfield, Senior IT PM and Project templates author
1990–1994: The Software Partnership (Runcorn): Programmer specializing in electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
1994–1995: Deluxe Data (formerly TSP): Lead Analyst/Programmer, focusing on software investigation, design, coding, and on-site installation for clients like TSB, Bank of Scotland, and Rabobank.
Development & Technical Specialization (1995–2013)
1995–2013: Insider Technologies Limited: Spent 18 years progressing from Senior Development Engineer to Project Manager for Strategic Technical Initiatives.
Key Roles: Managed Reflex 80:20 and Reflex ONE24 product development, technical pre-sales, and consultancy. Developed diagnostic software for monitoring payment systems (BASE24).
Notable Project: Managed a bid to replace legacy ATM tools at LloydsTSB (5000 ATMs) with Reflex ONE24.
Banking & Digital Project Management (2013–2016)
2013–2014: Wincor Nixdorf: Project Manager in the Professional Services Banking Division, managing a £5m+ work stream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
2014–2016: Betfred: Senior Digital Project Manager for the Online and Mobile Division, delivering payment gateways and sportsbooks for iOS, Android, and Windows.
Senior Engagement Management (2016–Present)
2016–Present: Capgemini UK: Engagement Project Manager responsible for delivering both Waterfall and Agile digital projects.
2016 (Approx.): Assigned to a UK-wide Air Traffic organization (NATS) for Apple iOS app delivery.
2018–2019: MuleSoft (Secondment): Served as a Delivery Manager for the Anypoint Platform.
Current Focus: Cloud Migration (Hybrid) of 130 apps for UK Government.
Agile Management: “Mark provided an excellent barrier between us (developers) and a difficult client…ensuring that we followed the agile principles” — Callum Marriage (Developer).
MuleSoft/Capgemini Engagement: “Customers loved him. His was extremely detailed oriented and understood the often-complex needs…never became flustered in high pressure situations” — Delivery Manager, MuleSoft.
Betfred (2015): “I would highly recommend Mark for his ability to successfully multi-task under significant pressure… [he] produced a very comprehensive handover document” — IT Compliance Analyst, Betfred.
Capgemini/JLR Project: “Mark was able to do a good planning, with the correct resources, on time delivery and with good relationship between stakeholders” — Head of Integration Development.
Mark Whitfield’s website (mark-whitfield.com) serves as a professional portfolio and resource hub for his 30+ year career as a SC-cleared Senior IT Project Manager. It offers over 200 editable project management templates for Agile, Waterfall, and PRINCE2 methodologies, alongside career insights and project experience.
Website & Content Overview
Project Management Resources: The site, often known as PROject Templates, provides downloadable templates for planning, scheduling (Gantt charts), project initiation (PID), and project control.
Methodology Focus: Resources are tailored for PRINCE2 (including Agile Scrum), and Agile/Waterfall delivery methods.
Career Portfolio: Features his work history as a Senior IT Project Manager, including roles at Capgemini, Betfred, and various financial institutions.
Technical Specialization: Highlights expertise in HP NonStop systems, digital projects, and payment/transaction systems.
Professional Background: Mentions his experience with major clients such as Jaguar Landrover, Heathrow, Royal Mail, and various banks.
The site is designed for project managers looking for templates to speed up project documentation and for clients looking to review his career accomplishments.
Senior IT Project Manager & Project Templates author – Mark Whitfield
Templates sold on this website are designed for Microsoft Office (Excel, Word, PowerPoint) and MS Project (MPP) and are used for tracking and planning software development lifecycle (SDLC) projects.
Template Breakdown
The templates, often sold in a bundle, include over 200+ editable items aimed at project delivery. Key components include:
Project Planning (MS Project & Excel): Detailed Waterfall project planners with Gantt views, Agile Sprint plans, and Plan on a Page (POaP) examples.
RAID Logs (Risk, Action, Issue, Dependency): Comprehensive Excel trackers for managing risks, issues, assumptions, and dependencies.
Financial & Resource Management: Project finance trackers (forecasts, actuals, variance) and resource trackers for tracking team members and costs.
Mark Whitfield is a highly experienced IT Senior Project Manager and Engagement Manager based in Manchester, UK, specializing in Agile Scrum, PRINCE2, and Waterfall methodologies. He holds a degree in Computing (1990) and has extensive experience in IT hardware solutions, financial services, and Aerospace & Defence.
Here is a comprehensive summary of his profile, with links based on the provided search data:
Professional Profile
Name: Mark Whitfield
Role: IT Senior Project Manager / Engagement Manager (SC Cleared)
Mark Whitfield is a highly experienced IT Project Manager, Senior Developer, and SC-cleared consultant with over 30 years of experience, specializing in HP NonStop (Tandem) systems, banking software, and digital transformation projects. He is currently an Engagement Project Manager at Capgemini.
Career Overview
Specialism: HP NonStop (Tandem) mainframes, BASE24, transaction monitoring, Agile/Waterfall methodologies.
1990: Graduated in Computing and started as a Programmer for The Software Partnership in Runcorn, specializing in sp/ARCHITECT-BANK on Tandem Computers.
1990-1994: Developed banking code for TSB, Bank of Scotland, Rabobank, and Girofon (Denmark).
1992: Worked on the Barclays Business Master II (BBM II) project in Knutsford.
1994: Company taken over by Deluxe Data (later FIS).
2. Insider Technologies & Monitoring Era (1995–2013)
1995–2013: Joined Insider Technologies Ltd as a Senior Development Engineer and Project Manager.
1995-2004: Developed monitoring/diagnostic software (Reflex 80:20, Reflex ONE24) for HP NonStop payment systems.
1997: Worked on projects for CRESTCo.
Early 2000s: Focused on HP NonStop transaction/payment monitoring for ATM/POS devices using ACI’s XPNET.
2005-2013: Managed first HP OpenView Operations Smart Plug-In certification for NonStop; designed XPERT24.
2011: Certified as a PRINCE2 Practitioner.
3. Banking Transformation & Consultancy Era (2013–2016)
2013–2014: Wincor Nixdorf UK – Worked as a Project Manager in Professional Services for the Banking Division.
2013-2014: Assigned to Lloyds Banking Group (LBG) for the Self-Service Software Replacement (SSSR) program (ATM estate upgrade).
2014–2016: Joined Betfred as an IT Project Manager in the gambling/casinos industry, delivering mobile/online payment gateways (iOS, Android).
4. Digital Transformation & Capgemini Era (2016–Present)
2016: Joined Capgemini UK as a client-facing Engagement Manager.
2016-2017: Led digital projects for automotive, local government, and aerospace sectors.
2017: Obtained Microsoft Excel Expert skills and Advanced Engagement Management certifications.
2018–2019: Augmented into MuleSoft as a Delivery Manager for the Anypoint Platform.
2022: Completed Microsoft Azure Fundamentals (AZ-900) certification.
2023–2024: Assigned to a UK Government account for a cloud migration of 130+ applications and the Fish Export Service (FES) project.
Key Qualifications
PRINCE2 Practitioner & Agile Scrum
ITIL Certified
SC Cleared (UK Government)
Technical Skills: C, C++, MS SQL, COBOL, TAL, Java, ASP.NET, HP NonStop
Mark Whitfield is a Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC). He is currently a SC-cleared Engagement Manager at Capgemini UK.
Professional Background by Era
1990–1995: Early Programming (The Software Partnership/Deluxe Data)
Role: Programmer/Lead Analyst.
Focus: Developed electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers (now HPE NonStop).
1995–2013: Senior Development & Product Management (Insider Technologies)
Role: Progressed from Senior Programmer to Project Manager for Strategic Technical Initiatives.
Focus: Developed platform health and diagnostic modules for the “Reflex” monitoring product.
2013–2014: Project Management (Wincor Nixdorf)
Role: Project Manager, Professional Services – Banking Division.
Focus: Managed the Wincor Nixdorf workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
2014–2016: Digital Project Management (Betfred)
Role: Senior Digital Project Manager, Online and Mobile Division.
Focus: Delivered payment gateways, sportsbooks, and virtual gaming components for iOS, Android, and Windows.
Focus: Leading digital transformation and cloud migration projects for public and private sector clients.
Technologies & Frameworks
Project Methodologies: Agile SCRUM, PRINCE2 (Practitioner), Waterfall, ITIL, and ISO QA.
Mainframe & Infrastructure: HPE NonStop (Tandem), IBM ESB, UNIX shell scripting, and Cloud (MS Azure/AWS).
Programming & Databases: C/C++, MS SQL, Java, COBOL85, TAL, TACL, and SCOBOL.
Tools: MS Project, MS Excel/Office, MuleSoft Anypoint Platform, and Jira.
Major Projects & Customers
UK Government: Managed a £13.5m cloud migration of 130 applications and the £1m+ Fish Export Service (FES) to CHIP portal.
Royal Mail Group (RMG): Managed a £4.3m data centre migration project involving over 1,100 interfaces.
Lloyds Banking Group (LBG): Led a £5m+ self-service software replacement project.
Other Notable Clients: Jaguar Land Rover (JLR), Heathrow, NATS (Air Traffic Control), Barclays, HSBC, Deutsche Bank, and Euroclear.
Awards & Education
Awards:
C&CA UK’s Communications & Engagement Award (2022) at Capgemini UK.
Project Recognition Award from Wincor Nixdorf for achievements on the LBG SSSR project.
Education:
HND in Computer Studies (Distinction) from the University of Greater Manchester (formerly BIHE), 1988–1990.
A-Levels in Computer Science and Biology from Leigh College.
Project Management Templates
Whitfield provides a library of over 200 editable resources through his site, PROject Templates, designed for Agile, Waterfall, and PRINCE2 7th Edition delivery. Key items include:
Plan on a Page (POaP): Over 35+ executive-level summary slides.
Detailed Project Plans: Templates in MS Project (MPP) and Excel for SDLC tracking.
RAID Logs: Comprehensive registers for risks, actions, issues, and dependencies.
Mark Whitfield, an IT Project Manager specializing in HP NonStop systems, has a career and training history that spans over three decades, from his academic beginnings in the late 1980s to advanced cloud certifications in the 2020s.
Early Career & Foundations (1988–1995)
During this era, Whitfield focused on core computer science and specialized mainframe systems while working for The Software Partnership (TSP) and Deluxe Data.
1988–1990: Completed a Higher National Diploma (HND) in Computing at the Bolton Institute of Higher Education (BIHE). Modules included Computer Systems Architecture, Programming Methodology, and Data Processing.
May 1993: Tandem Guardian Principles Course.
September 1994: VPS 7000/9000 Series and VPS Application Development (VOS 4.3).
June 1995: HP NonStop (Tandem) Performance Analysis and Tuning.
Development & Technical Specialisation (1995–2005)
Working primarily with Insider Technologies Limited, this period was marked by software development training in languages like C++ and initial forays into project management.
November 1995: HP NonStop TAL Programming.
March 1997: C / C++ Programming at Comtec Computer Training.
October 1998: Managing Multiple Projects, Objectives, and Deadlines at SkillPath.
February 1999: Successful Project Management at SkillPath.
May 2000: Microsoft Project ’98 Certification (Orange Belt) at the IIL UK Education Centre.
February 2001: Sales and Marketing training (In-House).
March 2004: MultiBatch NSK Job Scheduling Product.
February 2005: Web Services and SOA.
Web Development & Security Focus (2006–2010)
This era shows a shift toward web-based technologies and specialized security products.
January 2006: PRINCE2 Project Management Foundation.
February 2006: NetObjects Fusion.
March 2006: Cryptography (In-House at Thales e-Security).
December 2006: Thales e-Security SafeSign Product.
January 2007: Developing Web Applications Using Microsoft Visual Studio .NET.
March 2009: Querying Microsoft SQL 2000 with Transact SQL (M2071) at QA Training.
May 2009: Writing for the Web and Website Visibility & Promotion at iTrain Education.
November 2009: Thales e-Security HP NonStop Security Resource Manager (SRM).
Agile & Advanced Management (2011–Present)
In his current era at companies like Betfred and Capgemini, Whitfield has prioritized professional certifications in management and cloud infrastructure.
May 2011: Agile SCRUM Training (RADTAC) and PRINCE2 Practitioner Certification (ILX Group).
June–July 2011: Java and Google Android programming using the Eclipse IDE.
January 2012: ITIL Foundation Course.
July 2014: Advanced Microsoft Excel 2013.
November 2017: Advanced Engagement Management Certification (Level 2) at Capgemini.
February 2022: AZ-900 Microsoft Certified Azure Fundamentals.
July 2024: Microsoft Excel Refresher 2024 via Udemy.
Mark Whitfield is a Senior, SC cleared IT Project and Engagement Manager with over 30 years of experience, specializing in the software development lifecycle (SDLC) for large-scale digital and financial payment systems.
Mark Whitfield is a Senior, SC cleared IT Project and Engagement Manager
Key Projects: Leading high-value digital transformations and cloud migrations for UK Government applications, automotive (Jaguar Land Rover), and aerospace (Air Traffic Management iOS apps).
2014–2016: Betfred Limited (UK)
Role: IT Senior Digital Project Manager, Online and Mobile Division.
Key Projects: Managed multiple Agile SCRUM projects for payment gateways, sportsbooks, and virtual gaming components across iOS, Android, and Windows platforms.
2013–2014: Wincor Nixdorf Limited (UK)
Role: Project Manager, Professional Services – Banking Division.
Key Projects: Managed a £5M+ workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) program, migrating legacy HP NonStop systems to AIX-based Oracle technologies.
Mark Whitfield is a highly experienced IT professional with a career spanning over 30 years, transitioning from a technical programmer to a senior digital engagement and project manager. His expertise is rooted in HPE NonStop (Tandem) systems and has evolved to encompass complex Agile and Cloud delivery across diverse industries.
Early Technical Era (1990–1995)
Following his graduation in Computing in 1990, Whitfield began his career as a Programmer at The Software Partnership (later Deluxe Data).
Focus: Electronic banking software, specifically sp/ARCHITECT-BANK on Tandem Mainframe Computers.
Key Work: Developed code for major banks including TSB, Barclays, and Rabobank. This included early digital innovations like voice-driven phone banking and inter-account transfers before the internet was widespread.
Growth and Product Management Era (1995–2004)
Whitfield joined Insider Technologies Limited (ITL) in 1995 as a Senior Programmer.
Focus: Platform health and diagnostic software for HPE NonStop systems.
Key Projects:
Co-developed diagnostic plug-ins for the Reflex monitoring suite.
Managed the first HP OpenView Operations (OVO) Smart Plug-In certification for the NonStop platform in 2002.
Consulted for CRESTCo (Euroclear) in 1997, conducting benchmark testing on new S7000 nodes.
Strategic Leadership and Project Management Era (2005–2014)
During this decade, he transitioned into IT Project Management, focusing on high-value financial transaction tracking.
Focus: Waterfall and Agile project delivery for payment systems and banking infrastructure.
Key Milestones:
2011: Led a massive transaction tracking project at Al Rajhi Bank (Saudi Arabia), parsing terabytes of tape-archived data into a normalised SQL database.
2013–2014: At Wincor Nixdorf, managed a £5+ million project for Lloyds Banking Group to migrate ATM driving responsibilities from legacy systems to AIX-based Oracle technologies.
Senior Digital Engagement Era (2014–Present)
Since 2014, Whitfield has focused on senior-level digital transformation and engagement management.
Betfred (2014–2016): Served as Senior Digital Project Manager for online and mobile platforms (iOS/Android), managing fraud detection and payment gateway integrations.
Capgemini (2016–Present): Joined as an Engagement Manager (SC cleared).
Focus: Managing large-scale Agile and Waterfall digital projects across aerospace, defence, and government sectors.
Notable Projects: Leading a £13.5m programme to migrate 130 UK government applications to the cloud (AWS/Azure) and delivering real-time airspace monitoring apps for air traffic organisations.
Mark Whitfield is a highly experienced Senior IT Project Manager and former developer with over 30 years of expertise in HP NonStop (formerly Tandem) systems, primarily within the electronic banking and payments sectors. He is currently a Senior Project Manager at Capgemini (SC cleared until 2031) and maintains a professional portfolio at mark-whitfield.com.
Historical Timeline & Customer Breakdown
1990 – 1995: The Software Partnership / Deluxe Data (now FIS)
Customer/Projects: Developed electronic banking software, specifically sp/ARCHITECT-BANK, for major financial institutions including TSB, Bank of Scotland, Rabobank, and Girofon (Denmark).
Technical Breakdown: Focused on low-level programming using COBOL85, NonStop SQL, and TAL (Transaction Application Language).
Role: Programmer.
1995 – 2013: Insider Technologies Ltd (ITL)
Customer/Projects: Focused on HP NonStop monitoring, diagnostic, and payment software for high-value banking clients. Key products included Enterprise Manager, XPNET, BASE24, and EPS.
Technical Breakdown:
XPERT24: Produced technical designs for this performance monitoring tool to track XPNET layers and transaction interchange counters (ATM/POS approval rates).
RTLX Payments: Served as IT Project Manager for RTLX (Real-Time Long-term eXchange) payment software.
Infrastructure: Extensive use of Guardian utilities (PATHWAY, SCF, FUP, INSPECT), TACL, and SCOBOL.
Role: Software Design, Team Leading, and Product Management.
2013 – 2016: Freelance / Contract Projects
Customer/Projects: Managed software development lifecycle (SDLC) projects for various blue-chip companies.
Role: IT Project Manager.
2016 – Present: Capgemini
Customer/Projects: Managing large-scale digital and public sector transformations. Notable clients include UK Government (MS Azure Cloud migration), Jaguar Land Rover (JLR), Heathrow, Royal Mail Group, Bank of England, HSBC, Barclays, and Deutsche Bank.
Technical Breakdown: Transitioned from legacy Tandem environments to modern Agile Scrum delivery and Microsoft Azure Cloud hosting.
Mark Whitfield is an experienced IT Project Manager and software developer who has spent over 22 years specialising in HP NonStop (formerly Tandem) systems. He is currently an Engagement Project Manager at Capgemini.
Career & Expertise
Whitfield’s career in HP NonStop began in 1990 and includes significant technical and leadership roles across the financial and technology sectors:
Software Development: Early in his career, he worked as a programmer for The Software Partnership (later Deluxe Data/FIS), focusing on electronic banking software like sp/ARCHITECT on Tandem mainframes.
Insider Technologies (1995–2013): He spent 18 years at Insider Technologies as a Senior Development Engineer and Project Manager. His work involved:
Developing monitoring and diagnostic software such as Reflex 80:20, Reflex ONE24, and RTLX (Real-Time Log Extraction) for payment systems.
Managing the first HP OpenView Operations Smart Plug-In certification for the NonStop platform.
Designing XPERT24, a performance tracking product for ACI’s XPNET layer.
Capgemini (2016–Present): As an Engagement Project Manager, he has led digital projects for major clients in the automotive, government, and aerospace sectors, including a cloud migration for UK Government applications.
Technical Contributions
Publications: He has authored articles for globally published journals like The Connection (2013), discussing topics such as querying terabytes of legacy transaction log data from NonStop mainframes.
Project History: He has managed high-value projects, including a £5 million initiative to migrate legacy HP NonStop software to AIX-based technologies for a large UK retail bank.
Training: He is trained in various NonStop-specific technologies, including TAL (Transaction Application Language), COBOL85, PATHWAY, and NonStop SQL.
Whitfield also maintains a professional website, mark-whitfield.com, where he provides project management templates and resources related to HP NonStop and Tandem systems.
Mark Whitfield provides a comprehensive bundle of over 200 editable project management templates designed for Agile, Waterfall, and PRINCE2 methodologies. These templates are based on over 30 years of project delivery experience and are available for purchase via his official website or Etsy shop.
Key Template Categories
The bundle includes a wide variety of tools across different formats (Excel, PowerPoint, Word, and MS Project):
Planning & Scheduling:
Plan on a Page (POaP): Over 30 PowerPoint slide examples for executive-level summaries.
Detailed Project Plans: MS Project (MPP) and Excel templates for SDLC, PRINCE2 7th Edition, and Agile Scrum projects.
Gantt Charts: Built-in tracking views for both MS Project and Excel.
Tracking & Control:
RAID Logs: Comprehensive logs for tracking Risks, Actions, Issues, and Dependencies, plus additional tabs for Change Requests and Lessons Learned.
RACI Matrix: Templates to define project roles and responsibilities (Responsible, Accountable, Consulted, Informed).
Finance Trackers: Tools for internal and external forecast vs. actual costs, including margin and variance tracking.
Agile Specific Tools:
Burn Down & Burn Up Charts: Excel-based alternatives when tools like Jira are unavailable.
Agile Story Dependency Tracking: Specifically for managing dependencies between agile stories and external suppliers.
Reporting & Governance:
Status Reports: Weekly and monthly templates in Word and PowerPoint formats.
Stakeholder Analysis: Power/interest mapping and engagement plan templates.
Benefits Realisation: Plans to track project outcomes against initial business goals.
Purchase Benefits
Lifetime Upgrades: Once purchased, all future additions and updates to the template package are provided for free.
Compatibility: Templates are designed for Microsoft Office 365 but also include Excel versions compatible with earlier software.
Support: The package typically includes walkthrough Word documents to guide users on how to use each major template.
Mark Whitfield HP NonStop Tandem experience & Project Management Templates
This resume summarizes the career of Mark Whitfield, a Senior IT Project Manager with over 30 years of experience specializing in digital and software development lifecycles, cloud migrations, and HP NonStop systems.
Core Focus: Senior Project Management for Digital/ Software Development Lifecycles (SDLC).
Expertise: Transitioning from a technical background in programming (pre-2000) to senior leadership in large-scale projects for global blue-chip companies.
Key Skills & Competencies
Methodologies: PRINCE2 Practitioner, Agile (Scrum/ Kanban), Waterfall, ITIL, ISO QA.
Project Controls: MS Project, Budget & Burn Tracking, GDPR compliance, Supplier & Stakeholder Management, Statement of Work (SoW).
Technical Proficiencies:
Platforms: HP NonStop (Tandem), Cloud Migration (Hybrid).
Languages (Historical): C/C++, Java, COBOL85, TAL, TACL, SCOBOL, SQL, MS SQL.
Utilities: PATHWAY, SCF, FUP, INSPECT, XPNET.
Professional Experience
Senior IT Project Manager (Various Projects):
Managed large-scale solutions for clients including Jaguar Land Rover (JLR), Heathrow, Royal Mail Group (RMG), NATS, and Euroclear.
Extensive work within the financial sector for Bank of England, Barclays, HSBC, Santander, Standard Chartered, Deutsche Bank, and Global Payments.
Government and public sector projects for Defra, UKEF, Welsh Water, and Scottish Water.
Early Career (Programmer / Technical Lead):
1990 – 1995: Programmer at The Software Partnership (later Deluxe Data) in Runcorn, specializing in electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers.
Education & Certifications
Degree: Higher National Diploma (HND) in Computing (Distinction, Graduated 1990).
Mark Whitfield, an experienced IT Project Manager, has a career and certification history spanning over 30 years. His professional development includes a range of technical, project management, and cloud-based qualifications.
2020s: Cloud & Modern Platforms
2024 (July): Microsoft Excel Refresher Course – Udemy.
2022 (December/February): C&CA UK’s Communications & Engagement Award and AZ-900 Microsoft Certified Azure Fundamentals.
2010s: Advanced Management & Development
2017 (November/April): Advanced Engagement Management (Level 2) and Microsoft Excel 2010 Expert Skills.
2014 (July): Advanced Microsoft Excel 2013.
2011 (May–July): PRINCE2 Practitioner, Agile SCRUM, Java, and Android programming.
2000s: Web Applications & Database Systems
2009 (March–November): Thales e-Security, BIRT, Web Design, and SQL Server training.
2006 (Feb–Dec): NetObjects Fusion, Cryptography, and Thales e-SECURITY SafeSign.
2004 (March): MultiBatch NSK Job Scheduling.
2000 (February): Fundamentals of Successful Project Management.
1990s: Core Programming & System Fundamentals
1990s (1993–1999): TANDEM/HP NonStop systems, C/C++ programming, project management, and HND in Computer Studies (1990).
Mark Whitfield Training IT Career Timeline Overview
Mark Whitfield, a Senior IT Project Manager who has spent over 30 years specialising in HP NonStop (formerly Tandem) computing systems.
Professional Background
Specialisation: Mark Whitfield is a highly experienced technician and project manager for the HP NonStop platform, which is a high-availability, fault-tolerant mainframe environment used primarily for mission-critical financial transactions.
Career Timeline:
The Software Partnership / Deluxe Data (1990–1995): Began as a programmer working on the sp/ARCHITECT-BANK solution for Tandem computers.
Insider Technologies (1995–2013): Spent 18 years focusing on monitoring and diagnostic software for HP NonStop, including products like Reflex 80:20, XPERT24, and Enterprise Manager.
Capgemini (2016–Present): Currently serves as an SC-cleared Senior Project Manager, delivering complex IT projects for major banks and government agencies.
Key Technical Contributions to NonStop
Product Development: He co-developed Reflex (a platform health/diagnostic tool) and designed XPERT24 to monitor performance in the XPNET layer of BASE24.
Financial Systems: He has managed major projects for global financial entities, including Barclays, HSBC, Bank of England, and Royal Mail Group, often involving ATM and POS monitoring systems.
Programming Expertise: His technical skill set includes NonStop-specific languages and tools such as TAL (Tandem Application Language), PATHWAY, XPNET, COBOL85, and C++.
About HP NonStop Systems
In the context of Mark Whitfield’s work, NonStop refers to a “shared-nothing” architecture designed by Tandem Computers. These systems are uniquely capable of:
Fault Tolerance: Handling hardware or software failures without system downtime.
Scalability: Doubling throughput by adding processors (up to 4,000) without hitches in performance.
Core Banking: Processing massive commercial workloads for retail banks and stock exchanges globally.
Mark Whitfield, an SC cleared, Senior IT Project Manager and Engagement Manager, spans over 30 years and transitions from specialized banking software development to high-level project leadership and cloud migrations.
Professional Career Timeline
1990 – 1994:Programmer at The Software Partnership (later Deluxe Data). Developed electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers (now HPE NonStop) for major banks like TSB and Bank of Scotland.
1994 – 1995:Lead Analyst at Deluxe Data International, continuing support and development for banking customer systems.
1995 – 2013: Project Manager of Strategic Technical Initiatives at Insider Technologies Limited. Oversaw projects involving Reflex 80:20, Sentra development, and corporate website authoring.
2013 – 2014: Project Manager (Banking Division) at Wincor Nixdorf Limited, focusing on professional services for the banking sector.
2014 – 2016: Senior Digital Project Manager at Betfred Limited, managing the Online and Mobile Division.
MediaCity UK Photographic Time-lapse Video – 2007 thru 2010
During my time working in Salford Quays as an IT Project Manager, I took a good number of photos and movies of the MediaCity build (literally from the ground up). The pictures were taken from 2007 when the dockland was flat and unused, through to 2010. MediaCity UK is now home to the BBC (BBC North), ITV in the North West and the University of Salford.
The 200 or so pictures in this movie represent an abridged timeline of the build selected from a few thousand photos starting from 2007.
Music soundtrack accompanying movie timeline is by John Barry and from the film –
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