Tag: Senior

Mark Whitfield – Senior Project Manager – Projects Chronologically

Mark Whitfield is an SC-cleared Senior IT Project and Engagement Manager with over 30 years of experience. His career spans from early mainframe programming to leading multi-million-pound cloud migrations and digital transformations for major financial, utility, and government clients.

The chronological breakdown of his professional project portfolio, structured by his definitive career eras, is detailed below:

1. The Technical Era (1990–1995)

During this foundational era, Mark worked as a Programmer and Lead Analyst for The Software Partnership (acquired by Deluxe Data in 1994). He focused strictly on the development, optimization, and deployment of the sp/ARCHITECT-BANK electronic banking solution on Tandem Mainframe Computers.

  • Project: Barclays Business Master II (BBM II)
    • Year: 1990–1992
    • Client: Barclays (On-site at Knutsford, Cheshire)
    • Budget: Internal banking operational budget
    • Details: Handled the custom design and backend coding for a high-profile desktop electronic business banking application.
  • Project: Automated Touch-Tone Phone Banking Suite
    • Year: 1992–1993
    • Client: Girofon (Denmark)
    • Budget: Client-retained vendor contract
    • Details: Coded automated, menu-driven voice solutions operating on a Periphonics VRAM device to fetch live customer balances directly from mainframes.
  • Project: Early Digital Inter-Account Transfers
    • Year: 1993–1994
    • Client: TSB & Bank of Scotland
    • Budget: Internal product development
    • Details: Directed logic design and mainframe coding to support pioneering inter-account electronic funds transfers.
  • Project: International Banking Optimization
    • Year: 1994–1995
    • Client: Rabobank
    • Budget: Vendor-driven custom development framework
    • Details: Managed localized software optimization, custom patches, and deployment testing for global banking operations.

2. The Infrastructure & Monitoring Era (1995–2014)

Mark transitioned into a Product and Project Manager role at Insider Technologies Limited (and later a brief stint at Wincor Nixdorf). His focus shifted heavily toward platform diagnostics, high-availability transaction monitoring, and financial hardware software integrations.

  • Project: Reflex (Reflex 80:20) System Co-Development
    • Year: 1995–2004
    • Client: Multiple Tier-1 Investment Banks (including Euroclear/Crestco, Bank of England, and Deutsche Bank)
    • Budget: Part of a broader £3M Management Buyout (MBO) product portfolio
    • Details: Acted as Senior Programmer and Technical Lead to co-develop diagnostic monitoring modules for high-availability mainframes.
  • Project: ATM & Point-of-Sale (POS) Transaction Monitoring
    • Year: 2005–2013
    • Client: Barclays, HSBC, and Alliance & Leicester (now Santander)
    • Budget: Multi-year strategic technical vendor account
    • Details: Managed the integration of transaction tracking across ATM networks using ACI’s XPNET and HP NonStop architecture.
  • Project: Legacy ATM Software Modernisation
    • Year: 2013–2014
    • Client: Major UK Retail Bank (via Wincor Nixdorf Professional Services)
    • Budget: Corporate financial service transformation
    • Details: Served as Project Manager executing the swap-out of outdated, legacy ATM client systems for modernized software stacks.

3. The Digital and Cloud Era (2014–Present)

This era highlights Mark’s leadership of large-scale Agile and Waterfall digital delivery frameworks, moving from corporate gambling technology to complex, high-budget UK public sector programs.

  • Project: Mobile & Online Gaming Sportsbook Platforms
    • Year: 2014–2016
    • Client: Betfred Limited (Online & Mobile Division)
    • Budget: Multi-million phased agile commercial releases
    • Details: Led Agile Scrum development teams to upgrade payment gateways, implement fraud detection, and roll out football/horse racing mobile interfaces.
  • Project: National Air Space Real-Time Mobile Applications
    • Year: 2016
    • Client: NATS (UK-wide Air Traffic Organisation)
    • Budget: Corporate custom applications initiative
    • Details: Managed the secure Agile delivery of Apple iOS applications displaying live military and public airspace information.
  • Project: Core Systems Interface Data Centre Migration
    • Year: 2016 (May–October)
    • Client: Royal Mail Group (RMG) / Postal Services
    • Budget: £4.3 Million
    • Details: Led a massive cross-functional team of 90 Capgemini engineers to migrate over 1,100 platform data interfaces ahead of peak annual trading.
  • Project: Automated Call Centre CCaaS Telephony Implementation
    • Year: 2017 (May onwards)
    • Client: Local Regional Government
    • Budget: £400,000
    • Details: Deployed a programmatic dialler system linked with Microsoft Azure CRM to facilitate the “Support for Mortgage Interest” campaign.
  • Project: Automotive Online Car Sales and Digital Readiness
    • Year: 2017 (October)
    • Client: Jaguar Land Rover (JLR) / Aston Agile Delivery Centre
    • Budget: £1.1 Million (Split into a £670k Customer Sales Portal and a £430k Readiness project)
    • Details: Engagement Manager implementing a new-car ecommerce vehicle pipeline.

Project: Middleware & MuleSoft Anypoint Integrations

  • Year: 2018–2019
  • Client: UK Utility, Accounting, and Recruitment Industries (via MuleSoft augmentation)
  • Budget: Enterprise-wide technology vendor accounts
  • Details: Delivery Manager structuring API integration architectures across multi-million-pound client portfolios.

Project: Multi-App Cloud Migration Proof-of-Concept

  • Year: 2020 (Feb–May)
  • Client: UK Government
  • Budget: £375,000
  • Details: Directed a 3-month proof of concept migrating legacy Access, Oracle, and SQL databases to Microsoft Azure and Dynamics 365.

Project: Document Management Cloud Transformation

  • Year: 2021–2022
  • Client: UK Utility Industry (e.g., Welsh/Scottish Water)
  • Budget: £500,000+
  • Details: Managed the platform decommissioning and cloud modernization from legacy EQS document storage over to Azure Enablon.

Project: Enterprise Dynamics 365 Online Cloud Migration

  • Year: 2022 (November onwards)
  • Client: UK Government
  • Budget: £1 Million+ (Part of a larger £13.5M cloud program moving 130 apps)
  • Details: Orchestrated the launch and configuration of Azure Cloud frameworks migrating 12 historical Dynamics 2016 platforms to Dynamics 365 Online.

Project: Fish Export Service (FES) to CHIP Inspection Portal

  • Year: 2023–2024 (Nov–Feb)
  • Client: UK Government / Northern Ireland Trading Framework
  • Budget: £1 Million+
  • Details: Served as Technical Delivery Manager directing Agile Scrum teams to build cloud-hosted APIs supporting catch verification under the Windsor Framework.

Mark Whitfield is a Senior IT Project Manager based in Manchester

Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester, UK, with over 31 years of experience in the IT industry specializing in both Agile and Waterfall methodologies. He holds SC clearance (valid until 2031) and has a strong technical background in banking and digital project delivery, including experience as a developer in software development lifecycles (SDLC).

Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester

Professional Biography

After graduating in Computing in 1990, Mark began his career as a programmer specializing in Electronic Banking software on Tandem Mainframe Computers (HPE NonStop). He spent five years coding in COBOL85 and NonStop SQL for banking clients before transitioning into project management.

Mark has operated as a Senior IT Project Manager for over two decades, delivering complex projects for major blue-chip clients, including Jaguar Landrover, Heathrow, Royal Mail Group, and various financial institutions. He currently provides project management templates based on his extensive experience via his website, PROject Templates.

Example POaP Plan On a Page templates by Mark Whitfield

Key Skills & Expertise

  • Methodologies: Agile SCRUM, Waterfall, PRINCE2 Practitioner.
  • Technologies: HP NonStop (BASE24, TAL, C, C++, SQL), Java, .NET, Mobile (iOS, Android, Windows).
  • Areas: ATM software delivery, Gambling/Casinos, Public Sector/LRG, Payment Systems, Digital Transformation.
  • Clearance: SC Cleared until 2031.
Capgemini Engagement Manager, 2016 thru 2025
Capgemini Engagement Manager, 2016 thru 2025

Professional Career & Projects

Capgemini UK (Jan 2016 – Present)

  • Role: Client-facing SC Cleared Engagement Manager.
  • Projects: Delivered Waterfall and Agile digital projects for automotive, local regional government (LRG), postal services, and aerospace & defence sectors.
C&CA UK’s Communications & Engagement Award Winner 2022

Betfred (Late 2014 – Jan 2016)

  • Role: Senior IT Project Manager.
  • Projects: Managed mobile and online gambling/casino projects, including payment gateways, sportsbook, and virtual gaming using Agile SCRUM.

Wincor Nixdorf (Sept 2013 – Late 2014)

  • Role: Agile IT PM, Professional Services – Banking Division.
  • Projects: Managed ATM software delivery (Wincor Nixdorf work stream >£5M) for Lloyds Banking Group/Halifax.

Insider Technologies Limited (Aug 1995 – Sept 2013)

  • Role: Project Manager – Strategic Technical Initiatives.
  • Projects: Technical pre-sales, product management, and installation for HPE NonStop banking products (Reflex 80:20, RTLX).
HP NonStop TAL Programming Course
1995, HP NonStop TAL Programming Course

The Software Partnership / Deluxe Data (1990 – 1995)

  • Role: Programmer.
  • Projects: Developed code for sp/ARCHITECT-BANK on Tandem Computers for banks like TSB, Bank of Scotland, and Rabobank.

Professional Training & Certification

Registered PRINCE2 Practitioner (May 2011, ILX)
Registered PRINCE2 Practitioner (May 2011, ILX)
1990, BTEC HND in Computer Studies from Bolton Institute of Higher Education, BIHE
1990, BTEC HND in Computer Studies from Bolton Institute of Higher Education, BIHE

Senior IT Project Manager & Project Templates author – Mark Whitfield

Mark Whitfield is a highly experienced SC-cleared Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in Agile and Waterfall delivery for financial, automotive, and public sector clients. He has a strong background in HP NonStop (Tandem) systems and currently works for Capgemini. 

Mark Whitfield, Senior IT PM and Project templates author

Comprehensive Career Timeline

Early Career & Foundations (1988–1995) 

  • 1988–1990: Completed Higher National Diploma (HND) in Computing at Bolton Institute of Higher Education (BIHE).
  • 1990–1994: The Software Partnership (Runcorn): Programmer specializing in electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
  • 1994–1995: Deluxe Data (formerly TSP): Lead Analyst/Programmer, focusing on software investigation, design, coding, and on-site installation for clients like TSB, Bank of Scotland, and Rabobank. 

Development & Technical Specialization (1995–2013) 

  • 1995–2013: Insider Technologies Limited: Spent 18 years progressing from Senior Development Engineer to Project Manager for Strategic Technical Initiatives.
  • Key Roles: Managed Reflex 80:20 and Reflex ONE24 product development, technical pre-sales, and consultancy. Developed diagnostic software for monitoring payment systems (BASE24).
  • Notable Project: Managed a bid to replace legacy ATM tools at LloydsTSB (5000 ATMs) with Reflex ONE24. 

Banking & Digital Project Management (2013–2016) 

  • 2013–2014: Wincor Nixdorf: Project Manager in the Professional Services Banking Division, managing a £5m+ work stream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
  • 2014–2016: Betfred: Senior Digital Project Manager for the Online and Mobile Division, delivering payment gateways and sportsbooks for iOS, Android, and Windows. 

Senior Engagement Management (2016–Present)

  • 2016–Present: Capgemini UK: Engagement Project Manager responsible for delivering both Waterfall and Agile digital projects.
  • 2016 (Approx.): Assigned to a UK-wide Air Traffic organization (NATS) for Apple iOS app delivery.
  • 2018–2019: MuleSoft (Secondment): Served as a Delivery Manager for the Anypoint Platform.
  • Current Focus: Cloud Migration (Hybrid) of 130 apps for UK Government. 

Client & Colleague Recommendations

Mark Whitfield is noted for being a detail-oriented manager who provides a strong barrier between developers and difficult clients, while maintaining a friendly, professional, and diplomatical approach. 

  • Agile Management: “Mark provided an excellent barrier between us (developers) and a difficult client…ensuring that we followed the agile principles” — Callum Marriage (Developer).
  • MuleSoft/Capgemini Engagement: “Customers loved him. His was extremely detailed oriented and understood the often-complex needs…never became flustered in high pressure situations” — Delivery Manager, MuleSoft.
  • Betfred (2015): “I would highly recommend Mark for his ability to successfully multi-task under significant pressure… [he] produced a very comprehensive handover document” — IT Compliance Analyst, Betfred.
  • Capgemini/JLR Project: “Mark was able to do a good planning, with the correct resources, on time delivery and with good relationship between stakeholders” — Head of Integration Development. 

Key Areas of Expertise

  • Methodologies: PRINCE2 Practitioner, Agile SCRUM, ITIL, ISO9001:2008.
  • Tools: MS Project, MS Excel/Office, RAID logs.
  • Technical Background: HP NonStop (Tandem) Systems, BASE24, C++, TAL, COBOL.
  • Industries: Financial/Banking, Aerospace & Defence, Government, Automotive, Gambling. 

Mark Whitfield’s website (mark-whitfield.com) serves as a professional portfolio and resource hub for his 30+ year career as a SC-cleared Senior IT Project Manager. It offers over 200 editable project management templates for Agile, Waterfall, and PRINCE2 methodologies, alongside career insights and project experience. 

Website & Content Overview

  • Project Management Resources: The site, often known as PROject Templates, provides downloadable templates for planning, scheduling (Gantt charts), project initiation (PID), and project control.
  • Methodology Focus: Resources are tailored for PRINCE2 (including Agile Scrum), and Agile/Waterfall delivery methods.
  • Career Portfolio: Features his work history as a Senior IT Project Manager, including roles at Capgemini, Betfred, and various financial institutions.
  • Technical Specialization: Highlights expertise in HP NonStop systems, digital projects, and payment/transaction systems.
  • Professional Background: Mentions his experience with major clients such as Jaguar Landrover, Heathrow, Royal Mail, and various banks. 

The site is designed for project managers looking for templates to speed up project documentation and for clients looking to review his career accomplishments. 

Senior IT Project Manager & Project Templates author – Mark Whitfield

Templates sold on this website are designed for Microsoft Office (Excel, Word, PowerPoint) and MS Project (MPP) and are used for tracking and planning software development lifecycle (SDLC) projects. 

Template Breakdown

The templates, often sold in a bundle, include over 200+ editable items aimed at project delivery. Key components include: 

  • Project Planning (MS Project & Excel): Detailed Waterfall project planners with Gantt views, Agile Sprint plans, and Plan on a Page (POaP) examples.
  • RAID Logs (Risk, Action, Issue, Dependency): Comprehensive Excel trackers for managing risks, issues, assumptions, and dependencies.
  • Financial & Resource Management: Project finance trackers (forecasts, actuals, variance) and resource trackers for tracking team members and costs.
  • Project Governance (Word & PowerPoint): Project initiation documentation (PID), status reports, RACI matrices (responsible, accountable, consulted, informed), and project organization charts.
  • Agile/Scrum Tools: Burn-down and burn-up charts, story dependency trackers, and Kanban templates.
  • Closeout: Lessons learned logs and benefit realization analysis trackers. 

Where to Buy

  • Official Website: mark-whitfield.com (PROject Templates) is the primary source, offering a bundle with free lifetime upgrades.
  • Etsy: Mark Whitfield’s templates are available for purchase here, particularly for those needing alternative payment methods.
  • Eloquens: He maintains a channel on Eloquens for downloading professional templates. 

The templates are fully editable, allowing users to tailor them to specific project requirements. 

Mark Whitfield Senior SC Cleared IT Project Manager

Mark Whitfield is a Senior, SC cleared IT Project and Engagement Manager with over 30 years of experience, specializing in the software development lifecycle (SDLC) for large-scale digital and financial payment systems. 

Mark Whitfield is a Senior, SC cleared IT Project and Engagement Manager

Professional Experience by Year

  • 2016–Present: Capgemini UK (Manchester)
    • Role: SC cleared Engagement Manager (A8), Custom Bespoke Solutions.
    • Key Projects: Leading high-value digital transformations and cloud migrations for UK Government applications, automotive (Jaguar Land Rover), and aerospace (Air Traffic Management iOS apps).
  • 2014–2016: Betfred Limited (UK)
    • Role: IT Senior Digital Project Manager, Online and Mobile Division.
    • Key Projects: Managed multiple Agile SCRUM projects for payment gateways, sportsbooks, and virtual gaming components across iOS, Android, and Windows platforms.
  • 2013–2014: Wincor Nixdorf Limited (UK)
    • Role: Project Manager, Professional Services – Banking Division.
    • Key Projects: Managed a £5M+ workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) program, migrating legacy HP NonStop systems to AIX-based Oracle technologies.
  • 1995–2013: Insider Technologies Limited
    • Role: Project Manager – Strategic Technical Initiatives / Senior Development Engineer.
    • Key Projects: Led the development of diagnostic products like Reflex 80:20 and RTLX for global banks including HSBC and Al Rajhi Bank in Saudi Arabia.
  • 1990–1995: The Software Partnership (later Deluxe Data/FIS)
    • Role: Senior Programmer / Lead Analyst.
    • Key Projects: Developed electronic banking software (sp/ARCHITECT) for major banks like Barclays and TSB on Tandem/HP NonStop mainframes. 
Led the development of diagnostic products like Reflex 80:20 and RTLX

Education

  • Higher National Diploma (HND) in Computer Studies (1988–1990)
    • Institution: Bolton Institute of Higher Education, BIHE (now University of Greater Manchester).
    • Achievement: Graduated with Distinction (overall first in class across 2 years).
  • A-Levels in Computer Science and Biology (1985–1988)
    • Institution: Leigh College. 

Awards and Key Certifications

Higher National Diploma (HND) in Computer Studies (1988–1990)
  • Communications & Engagement Award Winner (2022): Awarded by Capgemini UK for Cloud & Custom Applications.
  • Project Recognition Award (2014): Awarded by Wincor Nixdorf for successful delivery of the Lloyds Banking Group SSSR project.
  • Microsoft Certified: Azure Fundamentals (AZ-900) (2022).
  • Certified Engagement Manager (2016): Level 2 Certification through Capgemini.
  • Registered PRINCE2 Practitioner (Since 2011).
  • Agile SCRUM Certified (Since 2011).
  • ITIL Foundation Certified (Since 2012).

Mark Whitfield Senior SC Cleared IT Project Manager

Senior Business Analyst BA starts with strong basics

Senior Business Analyst BA starts with strong basics