Mark Whitfield – Senior Project Manager – Projects Chronologically

Mark Whitfield is an SC-cleared Senior IT Project and Engagement Manager with over 30 years of experience. His career spans from early mainframe programming to leading multi-million-pound cloud migrations and digital transformations for major financial, utility, and government clients.

The chronological breakdown of his professional project portfolio, structured by his definitive career eras, is detailed below:

1. The Technical Era (1990–1995)

During this foundational era, Mark worked as a Programmer and Lead Analyst for The Software Partnership (acquired by Deluxe Data in 1994). He focused strictly on the development, optimization, and deployment of the sp/ARCHITECT-BANK electronic banking solution on Tandem Mainframe Computers.

Project: Barclays Business Master II (BBM II)
- Year: 1990–1992
- Client: Barclays (On-site at Knutsford, Cheshire)
- Budget: Internal banking operational budget
- Details: Handled the custom design and backend coding for a high-profile desktop electronic business banking application.
Project: Automated Touch-Tone Phone Banking Suite
- Year: 1992–1993
- Client: Girofon (Denmark)
- Budget: Client-retained vendor contract
- Details: Coded automated, menu-driven voice solutions operating on a Periphonics VRAM device to fetch live customer balances directly from mainframes.
Project: Early Digital Inter-Account Transfers
- Year: 1993–1994
- Client: TSB & Bank of Scotland
- Budget: Internal product development
- Details: Directed logic design and mainframe coding to support pioneering inter-account electronic funds transfers.
Project: International Banking Optimization
- Year: 1994–1995
- Client: Rabobank
- Budget: Vendor-driven custom development framework
- Details: Managed localized software optimization, custom patches, and deployment testing for global banking operations.

2. The Infrastructure & Monitoring Era (1995–2014)

Mark transitioned into a Product and Project Manager role at Insider Technologies Limited (and later a brief stint at Wincor Nixdorf). His focus shifted heavily toward platform diagnostics, high-availability transaction monitoring, and financial hardware software integrations.

Project: Reflex (Reflex 80:20) System Co-Development
- Year: 1995–2004
- Client: Multiple Tier-1 Investment Banks (including Euroclear/Crestco, Bank of England, and Deutsche Bank)
- Budget: Part of a broader £3M Management Buyout (MBO) product portfolio
- Details: Acted as Senior Programmer and Technical Lead to co-develop diagnostic monitoring modules for high-availability mainframes.
Project: ATM & Point-of-Sale (POS) Transaction Monitoring
- Year: 2005–2013
- Client: Barclays, HSBC, and Alliance & Leicester (now Santander)
- Budget: Multi-year strategic technical vendor account
- Details: Managed the integration of transaction tracking across ATM networks using ACI’s XPNET and HP NonStop architecture.
Project: Legacy ATM Software Modernisation
- Year: 2013–2014
- Client: Major UK Retail Bank (via Wincor Nixdorf Professional Services)
- Budget: Corporate financial service transformation
- Details: Served as Project Manager executing the swap-out of outdated, legacy ATM client systems for modernized software stacks.

3. The Digital and Cloud Era (2014–Present)

This era highlights Mark’s leadership of large-scale Agile and Waterfall digital delivery frameworks, moving from corporate gambling technology to complex, high-budget UK public sector programs.

Project: Mobile & Online Gaming Sportsbook Platforms
- Year: 2014–2016
- Client: Betfred Limited (Online & Mobile Division)
- Budget: Multi-million phased agile commercial releases
- Details: Led Agile Scrum development teams to upgrade payment gateways, implement fraud detection, and roll out football/horse racing mobile interfaces.
Project: National Air Space Real-Time Mobile Applications
- Year: 2016
- Client: NATS (UK-wide Air Traffic Organisation)
- Budget: Corporate custom applications initiative
- Details: Managed the secure Agile delivery of Apple iOS applications displaying live military and public airspace information.
Project: Core Systems Interface Data Centre Migration
- Year: 2016 (May–October)
- Client: Royal Mail Group (RMG) / Postal Services
- Budget: £4.3 Million
- Details: Led a massive cross-functional team of 90 Capgemini engineers to migrate over 1,100 platform data interfaces ahead of peak annual trading.
Project: Automated Call Centre CCaaS Telephony Implementation
- Year: 2017 (May onwards)
- Client: Local Regional Government
- Budget: £400,000
- Details: Deployed a programmatic dialler system linked with Microsoft Azure CRM to facilitate the “Support for Mortgage Interest” campaign.
Project: Automotive Online Car Sales and Digital Readiness
- Year: 2017 (October)
- Client: Jaguar Land Rover (JLR) / Aston Agile Delivery Centre
- Budget: £1.1 Million (Split into a £670k Customer Sales Portal and a £430k Readiness project)
- Details: Engagement Manager implementing a new-car ecommerce vehicle pipeline.

Project: Middleware & MuleSoft Anypoint Integrations

Year: 2018–2019
Client: UK Utility, Accounting, and Recruitment Industries (via MuleSoft augmentation)
Budget: Enterprise-wide technology vendor accounts
Details: Delivery Manager structuring API integration architectures across multi-million-pound client portfolios.

Project: Multi-App Cloud Migration Proof-of-Concept

Year: 2020 (Feb–May)
Client: UK Government
Budget: £375,000
Details: Directed a 3-month proof of concept migrating legacy Access, Oracle, and SQL databases to Microsoft Azure and Dynamics 365.

Project: Document Management Cloud Transformation

Year: 2021–2022
Client: UK Utility Industry (e.g., Welsh/Scottish Water)
Budget: £500,000+
Details: Managed the platform decommissioning and cloud modernization from legacy EQS document storage over to Azure Enablon.

Project: Enterprise Dynamics 365 Online Cloud Migration

Year: 2022 (November onwards)
Client: UK Government
Budget: £1 Million+ (Part of a larger £13.5M cloud program moving 130 apps)
Details: Orchestrated the launch and configuration of Azure Cloud frameworks migrating 12 historical Dynamics 2016 platforms to Dynamics 365 Online.

Project: Fish Export Service (FES) to CHIP Inspection Portal

Year: 2023–2024 (Nov–Feb)
Client: UK Government / Northern Ireland Trading Framework
Budget: £1 Million+
Details: Served as Technical Delivery Manager directing Agile Scrum teams to build cloud-hosted APIs supporting catch verification under the Windsor Framework.

Business Analyst vs Project Manager

Mark Whitfield is a Senior IT Project Manager based in Manchester

Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester, UK, with over 31 years of experience in the IT industry specializing in both Agile and Waterfall methodologies. He holds SC clearance (valid until 2031) and has a strong technical background in banking and digital project delivery, including experience as a developer in software development lifecycles (SDLC).

Professional Biography

After graduating in Computing in 1990, Mark began his career as a programmer specializing in Electronic Banking software on Tandem Mainframe Computers (HPE NonStop). He spent five years coding in COBOL85 and NonStop SQL for banking clients before transitioning into project management.

Mark has operated as a Senior IT Project Manager for over two decades, delivering complex projects for major blue-chip clients, including Jaguar Landrover, Heathrow, Royal Mail Group, and various financial institutions. He currently provides project management templates based on his extensive experience via his website, PROject Templates.

Example POaP Plan On a Page templates by Mark Whitfield

Key Skills & Expertise

Methodologies: Agile SCRUM, Waterfall, PRINCE2 Practitioner.
Technologies: HP NonStop (BASE24, TAL, C, C++, SQL), Java, .NET, Mobile (iOS, Android, Windows).
Areas: ATM software delivery, Gambling/Casinos, Public Sector/LRG, Payment Systems, Digital Transformation.
Clearance: SC Cleared until 2031.

Capgemini Engagement Manager, 2016 thru 2025

Professional Career & Projects

Capgemini UK (Jan 2016 – Present)

Role: Client-facing SC Cleared Engagement Manager.
Projects: Delivered Waterfall and Agile digital projects for automotive, local regional government (LRG), postal services, and aerospace & defence sectors.

C&CA UK’s Communications & Engagement Award Winner 2022

Betfred (Late 2014 – Jan 2016)

Role: Senior IT Project Manager.
Projects: Managed mobile and online gambling/casino projects, including payment gateways, sportsbook, and virtual gaming using Agile SCRUM.

Wincor Nixdorf (Sept 2013 – Late 2014)

Role: Agile IT PM, Professional Services – Banking Division.
Projects: Managed ATM software delivery (Wincor Nixdorf work stream >£5M) for Lloyds Banking Group/Halifax.

Insider Technologies Limited (Aug 1995 – Sept 2013)

Role: Project Manager – Strategic Technical Initiatives.
Projects: Technical pre-sales, product management, and installation for HPE NonStop banking products (Reflex 80:20, RTLX).

The Software Partnership / Deluxe Data (1990 – 1995)

Role: Programmer.
Projects: Developed code for sp/ARCHITECT-BANK on Tandem Computers for banks like TSB, Bank of Scotland, and Rabobank.

Professional Training & Certification

AZ-900 Microsoft Certified Azure Fundamentals Course (Feb 2022)
Advanced Engagement Management Course – Level 2 Exam (Nov 2017)
Registered PRINCE2 Practitioner (May 2011, ILX)
Agile SCRUM Training Course (May 2011)
Querying Microsoft SQL 2000 with Transact SQL – M2071 (March 2009)
Microsoft Project ’98 Certification Series (May 2000)
HP NonStop TAL Programming Course
Microsoft Excel 2010 – Expert Skills (April 2017)

Registered PRINCE2 Practitioner (May 2011, ILX)

1990, BTEC HND in Computer Studies from Bolton Institute of Higher Education, BIHE

Mark Whitfield IT Project Manager, Brief Summary

Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and IT professional with over 31 years of experience in both public and private sectors, specializing in software development, cloud migration, and IT systems delivery.

He is currently associated with Capgemini (since 2016) and runs a project management resource website, PROject Templates.

Joined Capgemini in 2016 having worked at ascending points in software development lifecycle projects for over 31 years

Key Qualifications & Experience:

Roles: Senior Project Manager, Engagement Project Manager, Delivery Manager, and former programmer.
Methodologies: PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches.
Sector Experience: Extensive experience in finance and banking, including ATM software swap-outs, cloud migration (Azure, AWS, Power Platform), and POS monitoring systems.
Background: Graduated in Computing in 1990; worked as a developer (COBOL, SQL, Tandem / HPE NonStop) before transitioning to project management.

PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches

Professional Highlights:

Delivered major projects for clients such as Barclays, Bank of England, HSBC, Royal Mail Group, UK & Welsh Government, Heathrow, and Jaguar Land Rover.
Led complex IT infrastructure projects and business transformations.
Maintains mark-whitfield.com, offering over 200 project management templates, trackers (RAID, budget, benefit, cost etc.), and many plans for Agile / Waterfall projects including 30+ Plan On a Page (POaP) and MS Project MPP examples (click on Blog above for a summary).
Provides specialized templates for PRINCE2 7th edition and MS Project (MPP).

December 2022 – C&CA UK’s Communications & Engagement Award Winner – Cloud & Custom Applications – Capgemini UK

November 2017 – Advanced Engagement Management Course – Level 2 Exam

June 1990 – Higher National Diploma in Computer Studies (DISTINCTION – overall top) – BIHE — June 1990 – Higher National Diploma in Computer Studies, Distinction

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Product Manager and Project Manager responsibilities and deliverables

Mark Whitfield is a highly experienced, SC-cleared Senior Engagement Project Manager

Mark Whitfield is a highly experienced, SC-cleared Senior Engagement Project Manager at Capgemini UK (2016–present), specialising in complex Agile and Waterfall digital transformations, cloud migrations (Azure/AWS), and application modernisation.

Based in Manchester, he has delivered high-value projects for government, automotive, and aerospace sectors, often acting as a key client-side technical lead.

Key Capgemini Projects and Account Experience (2016–Present)

UK Government – Fish Export Service (£1m+): Served as Technical Delivery Manager (Nov 2023–Feb 2024), leading two Agile Scrum teams to build a CHIP inspection portal, extending APIs in MS Azure cloud.
UK Government – MS Dynamics Cloud Migration (£1m+): Managed start-up and delivery of Azure Cloud projects (Nov 2022), including migrating 12 Dynamics 2016 apps to Dynamics 365 Online.
UK Utility Industry – Cloud Migration (£0.5m+): Led the transition from a legacy document management system (EQS) to Microsoft Azure product Enablon.
Automotive – Digital Transformation (£1m+): As Engagement Manager (Oct 2017), managed a £670K Customer Portal/New Car Online Sales project and a £430K Digital Readiness project at the Aston Agile Delivery Centre.
Postal Services – Migration Project (£4.3m): Acted as PM for a major migration of 1100+ interfaces between data centres in 2016.
Aerospace & Defence – iOS App Delivery: Led Agile delivery of new Apple iOS apps for a UK-wide air traffic organisation, handling sensitive military and public-facing data.

Specialised Skills and Roles

Roles: Engagement Manager (A8), Senior Project Manager, Technical Delivery Manager, Delivery Manager.
Certifications: Registered PRINCE2 Practitioner, Certified Engagement Manager (Capgemini Advanced EM Course), Agile SCRUM, ITIL, and AZ-900 Azure Fundamentals.
Expertise: Software Development Lifecycle (SDLC), Cloud Migrations (Azure/AWS), MuleSoft Anypoint Platform, Refactor/Re-host/Re-platform patterns.
Recognition: C&CA UK’s Communications & Engagement Award Winner 2022 for Cloud & Custom Applications.

Previous Experience

MuleSoft (Oct 2018–June 2019): Augmented as a Delivery Manager, managing up to 5 UK accounts using Outcome Based Delivery (OBD) for API-led projects.
Betfred (2014–2016): Senior Digital Project Manager for online/mobile gambling platforms.
Wincor Nixdorf / Insider Technologies (1995–2013, see below also): Focused on HPE NonStop/BASE24 banking software and legacy ATM software replacement, including projects for Lloyds Banking Group and in Saudi Arabia.

Mark is recognized for being a “no-ego” leader, proactive with detail, and highly effective at managing complex stakeholder environments, often providing a “barrier” for developers against challenging clients, according to colleague feedback.

Mark Whitfield worked at Insider Technologies Limited (ITL) for 18 years, from 1995 to 2013. During his tenure, he progressed from technical roles to Manager of Strategic Technical Initiatives, serving as a Project Manager, Pre-sales Technical Consultant, and Team Lead.

Below is his work focus broken down by era and project type for Insider Technologies Limited, Salford Quays:

Early Era: Technical Foundations & Product Support (1995 – Early 2000s)

Whitfield’s initial focus was heavily technical, providing hands-on support and development specifications for the company’s core HP NonStop (Tandem) banking products.

Core Technical Support: Provided 24×7 technical support for major financial institutions including the Bank of England, Royal Bank of Scotland, and Euroclear (formerly CRESTCo).
Security & Cryptography: Supported Thales e-SECURITY products (Security Resource Manager and SafeSign) running on NSK, Windows, and Unix platforms, focusing on cryptographic functions like MACcing and PKI verification for banking applications.
Developer Management: Acted as a manager for developers, providing technical details and specifications for implementation on NonStop development projects.

Middle Era: Product Development & Design (Mid-2000s – 2008)

During this period, his role expanded into technical design and product management for new software solutions.

XPERT24 Product Launch: Produced the technical design documents and program specifications for XPERT24 (XPNET Performance Monitoring and Tracking).
- Designed it to monitor the XPNET layer of BASE24, specifically tracking ATM/POS transaction interchange counters.
- Authored the supporting marketing literature and technical user manuals.

R&D Initiatives: Led research and development for BASE24 (P)TLF log file analysis, integrating the Windows-based product Sentra to provide graphical front-end interfaces.
HSBC Implementation (2008): Headed the team that successfully delivered mainframe ATM and POS monitoring software to HSBC bank.

Late Era: Strategic Initiatives & Major Bids (2008 – 2013)

In his final years at ITL, he focused on large-scale business transformation and high-value project management.

Strategic Technical Initiatives: Served as the Manager of Strategic Technical Initiatives, bridging the gap between sales and technical delivery.
LloydsTSB ‘OISS’ Replacement: Managed a major bid to replace the legacy “OISS” operations tool at LloydsTSB (which monitored 5,000 ATMs) with ITL’s Reflex ONE24 product.
- Responsible for gap analysis, technical assessment, and project costing.
Architecture & Design Partnerships: Worked closely with joint architects at Alliance & Leicester (now Santander) on the design and development of what would become a primary product set.
Product Portfolio Oversight: Managed the lifecycle of primary products including Reflex 80:20, Reflex ONE24, and the more recently introduced MultiBatch.

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Senior IT Project Manager & Project Templates author – Mark Whitfield

Mark Whitfield is a highly experienced SC-cleared Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in Agile and Waterfall delivery for financial, automotive, and public sector clients. He has a strong background in HP NonStop (Tandem) systems and currently works for Capgemini.

Mark Whitfield, Senior IT PM and Project templates author

Comprehensive Career Timeline

Early Career & Foundations (1988–1995)

1988–1990: Completed Higher National Diploma (HND) in Computing at Bolton Institute of Higher Education (BIHE).
1990–1994: The Software Partnership (Runcorn): Programmer specializing in electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
1994–1995: Deluxe Data (formerly TSP): Lead Analyst/Programmer, focusing on software investigation, design, coding, and on-site installation for clients like TSB, Bank of Scotland, and Rabobank.

Development & Technical Specialization (1995–2013)

1995–2013: Insider Technologies Limited: Spent 18 years progressing from Senior Development Engineer to Project Manager for Strategic Technical Initiatives.
Key Roles: Managed Reflex 80:20 and Reflex ONE24 product development, technical pre-sales, and consultancy. Developed diagnostic software for monitoring payment systems (BASE24).
Notable Project: Managed a bid to replace legacy ATM tools at LloydsTSB (5000 ATMs) with Reflex ONE24.

Banking & Digital Project Management (2013–2016)

2013–2014: Wincor Nixdorf: Project Manager in the Professional Services Banking Division, managing a £5m+ work stream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
2014–2016: Betfred: Senior Digital Project Manager for the Online and Mobile Division, delivering payment gateways and sportsbooks for iOS, Android, and Windows.

Senior Engagement Management (2016–Present)

2016–Present: Capgemini UK: Engagement Project Manager responsible for delivering both Waterfall and Agile digital projects.
2016 (Approx.): Assigned to a UK-wide Air Traffic organization (NATS) for Apple iOS app delivery.
2018–2019: MuleSoft (Secondment): Served as a Delivery Manager for the Anypoint Platform.
Current Focus: Cloud Migration (Hybrid) of 130 apps for UK Government.

Client & Colleague Recommendations

Mark Whitfield is noted for being a detail-oriented manager who provides a strong barrier between developers and difficult clients, while maintaining a friendly, professional, and diplomatical approach.

Agile Management: “Mark provided an excellent barrier between us (developers) and a difficult client…ensuring that we followed the agile principles” — Callum Marriage (Developer).
MuleSoft/Capgemini Engagement: “Customers loved him. His was extremely detailed oriented and understood the often-complex needs…never became flustered in high pressure situations” — Delivery Manager, MuleSoft.
Betfred (2015): “I would highly recommend Mark for his ability to successfully multi-task under significant pressure… [he] produced a very comprehensive handover document” — IT Compliance Analyst, Betfred.
Capgemini/JLR Project: “Mark was able to do a good planning, with the correct resources, on time delivery and with good relationship between stakeholders” — Head of Integration Development.

Key Areas of Expertise

Methodologies: PRINCE2 Practitioner, Agile SCRUM, ITIL, ISO9001:2008.
Tools: MS Project, MS Excel/Office, RAID logs.
Technical Background: HP NonStop (Tandem) Systems, BASE24, C++, TAL, COBOL.
Industries: Financial/Banking, Aerospace & Defence, Government, Automotive, Gambling.

Mark Whitfield’s website (mark-whitfield.com) serves as a professional portfolio and resource hub for his 30+ year career as a SC-cleared Senior IT Project Manager. It offers over 200 editable project management templates for Agile, Waterfall, and PRINCE2 methodologies, alongside career insights and project experience.

Website & Content Overview

Project Management Resources: The site, often known as PROject Templates, provides downloadable templates for planning, scheduling (Gantt charts), project initiation (PID), and project control.
Methodology Focus: Resources are tailored for PRINCE2 (including Agile Scrum), and Agile/Waterfall delivery methods.
Career Portfolio: Features his work history as a Senior IT Project Manager, including roles at Capgemini, Betfred, and various financial institutions.
Technical Specialization: Highlights expertise in HP NonStop systems, digital projects, and payment/transaction systems.
Professional Background: Mentions his experience with major clients such as Jaguar Landrover, Heathrow, Royal Mail, and various banks.

The site is designed for project managers looking for templates to speed up project documentation and for clients looking to review his career accomplishments.

Senior IT Project Manager & Project Templates author – Mark Whitfield

Templates sold on this website are designed for Microsoft Office (Excel, Word, PowerPoint) and MS Project (MPP) and are used for tracking and planning software development lifecycle (SDLC) projects.

Template Breakdown

The templates, often sold in a bundle, include over 200+ editable items aimed at project delivery. Key components include:

Project Planning (MS Project & Excel): Detailed Waterfall project planners with Gantt views, Agile Sprint plans, and Plan on a Page (POaP) examples.
RAID Logs (Risk, Action, Issue, Dependency): Comprehensive Excel trackers for managing risks, issues, assumptions, and dependencies.
Financial & Resource Management: Project finance trackers (forecasts, actuals, variance) and resource trackers for tracking team members and costs.
Project Governance (Word & PowerPoint): Project initiation documentation (PID), status reports, RACI matrices (responsible, accountable, consulted, informed), and project organization charts.
Agile/Scrum Tools: Burn-down and burn-up charts, story dependency trackers, and Kanban templates.
Closeout: Lessons learned logs and benefit realization analysis trackers.

Where to Buy

Official Website: mark-whitfield.com (PROject Templates) is the primary source, offering a bundle with free lifetime upgrades.
Etsy: Mark Whitfield’s templates are available for purchase here, particularly for those needing alternative payment methods.
Eloquens: He maintains a channel on Eloquens for downloading professional templates.

The templates are fully editable, allowing users to tailor them to specific project requirements.