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Mark Whitfield completed his BTEC HND in Computer Studies at the Bolton Institute of Higher Education (BIHE), which has since evolved into the University of Bolton and rebranded as the University of Greater Manchester in 2025.
He attended the institution from 1988 to 1990, graduating with a Distinction and achieving overall first place across his entire cohort for the duration of the two-year, full-time course.
The academic breakdown of his specific computing curriculum and achievements is detailed below.
📋 HND Module Breakdown
The two-year executive-level HND program consisted of seven core modules blending technical computer science with business information systems:
💻 Final Year Project
For his definitive practical project, Mark Whitfield developed a database interface that aligned with his specialized programming modules.
🚀 Career Trajectory
This academic performance served as the launchpad for his 30+ year career as an IT Senior Project Manager and Delivery Lead.
His deep technical foundation from BIHE transitioned into complex enterprise solution deliveries—such as legacy ATM modernization, hybrid cloud migrations, and API integrations—for financial and corporate entities including the Bank of England, Barclays, Lloyds Banking Group, and Jaguar Land Rover.
He is also the author of the industry resource platform, PROject Templates.
Mark Whitfield is a prominent UK-based, SC-cleared Senior IT Project Manager, Engagement Manager, and technology executive with over 35 years of experience spanning the entire Software Development Lifecycle (SDLC). He specialises in complex digital transformations, hybrid cloud migrations, and API-led system integrations.
Throughout his career, he has successfully delivered enterprise-scale solutions for massive blue-chip clients, including Barclays Bank, Jaguar Land Rover (JLR), Royal Mail Group (RMG), Lloyds Banking Group, and the Bank of England.
Executive Overview:
Professional Timeline & Milestones:
sp/ARCHITECT-BANK) on legacy Tandem Mainframes (now HPE NonStop). Thought Leadership & Knowledge Sharing
Beyond active corporate execution, he is the creator of PROject Templates, an open professional repository where he publishes free upgrade enterprise project tracking models, RAID logs, and Agile planning frameworks used extensively by modern PMOs.
Burrs Country Park is a 36-hectare scenic countryside destination located along the River Irwell, just one mile northwest of Bury town centre. Managed by Bury Council alongside the dedicated community volunteer group, the park has proudly held a Green Flag Award since 2005 for being clean, safe, and environmentally sustainable.
Key Highlights
Planning Your Visit
The main park entrance is located on Woodhill Road (Postcode: BL8 1DA). If you are travelling by public transit, you can catch the 472 or 474 bus routes from the nearby Bury Interchange. For additional maps, safety guidelines, and event calendars, you can visit the official Bury Council Park Portal.
Recent Experience:
All Projects Chronologically:
Engineering Background:
Certificates:
Recommendations:
All Capgemini Projects:
MuleSoft Augmentation:
Awards & Highlights:
Training Summary:
Salford Quays is a thriving waterfront district that blends a rich industrial heritage with modern media, residential, and cultural spaces. It functions as a bustling extension of Greater Manchester, driven by major media institutions, continuous urban development, and community-centric environmental upgrades.
🏗️ Infrastructure & Regeneration
📺 Media & Innovation Hub
🎭 Culture, Leisure & Events
During his tenure as a client-facing Engagement Manager for Capgemini UK, Senior IT Project Manager Mark Whitfield was augmented directly into MuleSoft (a Salesforce company) as a Delivery Manager from October 2018 to June 2019.
Operating out of MuleSoft’s London headquarters in the Salesforce Tower, his role mirrored that of a Programme Manager. He aligned client project plans with MuleSoft’s structured delivery frameworks to establish self-sufficient integration capabilities.
The focus areas of his augmentation, the Outcome Based Delivery (OBD) / Centre for Enablement (C4E) framework, and the enterprise clients he managed are detailed below.
📋 Overview of MuleSoft Delivery Manager Augmentation
🏛️ C4E & OBD Focus Areas
MuleSoft’s Outcome Based Delivery (OBD) framework is built across three primary streams—Business Outcomes, Technology Delivery, and Organisational Enablement—specifically engineered to build a functional client-side Centre for Enablement (C4E).
Whitfield’s delivery focus focused heavily on Organisational Enablement:
🏢 MuleSoft Ecosystem & Enterprise Clients Managed
As part of his broader Capgemini UK Consultancy footprint and his direct MuleSoft delivery assignment, Whitfield spearheaded cross-functional integration deployments for multiple blue-chip, public sector, and utility accounts across the UK:
Course: Advanced Engagement Management – EM Certification Level 2
(Capgemini – UK)
Key responsibilities for the Engagement Manager (EM) include:
• Deliver against the contract.
• Overall responsibility for project success, achieving project targets e.g. margin (as defined in the Internal View) and delivering to agreed timescales.
• Management of the project through its complete lifecycle and multiple aspects, as described in the UPM phases and streams.
• Author and owner of the Project Governance Plan (PGP) and responsible for compliance to its contents.
• Clear and concise status and project reporting, both internal and external, as defined in the PGP.
• Management of the monthly financial reporting process.
• Work together with the Offshore Project Manager in order to realize the common project targets.
• Management and motivation of the project team, including setting of objectives for direct reports and timely completion of their assignment reviews.
• Communications to stakeholders and teams about all relevant aspects of the project, in line with contract, project baseline, project status and client feedback.
• Ensure compliance with UPM (Group or regional version) and any local quality management system.
• Ensure the group mandated tools are utilised.
• Meet or exceed client expectations (using client satisfaction process).
• Identify and follow-up on opportunities for additional business.
• Achieve the Capgemini EM certification level appropriate to level of experience.
The EM should deliver the project against contracts, meet (or exceed) client expectations, achieve project targets, identify and work on opportunities for additional business, and should ensure that these fundamentals are followed on the project.
Usually the EM will report to the Delivery Manager or a Programme Manager if the project is part of a larger programme.
