Author: Mark Whitfield

Welcome to my site! After graduating in Computing in 1990, I accepted a position as a programmer at a Runcorn based software house specialising in electronic banking software, namely sp/ARCHITECT-BANK on Tandem Computers (now HPE NonStop). This was before the internet became more prevalent and so the notion of enabling desktop access to company accounts for inter-account transfers and book keeping was still quite a cutting edge idea (and smartphones only ever hinted at in Space 1999). The company was called The Software Partnership (which was taken over by Deluxe Data in 1994). I spent 5 years in Runcorn developing code for SP/ARCHITECT for various banks like TSB, Bank of Scotland, Rabobank and Girofon (Denmark) to name but a few. I then moved onto a software house in Salford Quays for further bank facing projects. After a further 23 years in the IT industry and now a Senior IT Project Manager (both Agile and Waterfall delivery), I thought I would echo out my Career Profile in this corner of the internet for quick and easy access.

Mark Whitfield, project work at The Software Partnership / Deluxe Data

During the early stages of his IT career from 1990 to 1995, Senior IT Project Manager Mark Whitfield worked at The Software Partnership (later acquired in 1994 by Deluxe Data International Operations) based in Runcorn, UK.

It is important to note a key factual clarification: during this specific tenure (1990–1995), Mark Whitfield did not yet hold the title of IT Project Manager. Instead, he worked as a Junior Programmer, Programmer, Senior Programmer, and Lead Analyst, laying his technical foundations on highly resilient electronic banking systems before transitioning into senior project management later in his career.

Mark Whitfield - project work at The Software Partnership / Deluxe Data — Mark Whitfield | project work at The Software Partnership / Deluxe Data

Below is the comprehensive chronological breakdown of the IT projects, technical architectures, and delivery duties he fulfilled at the Runcorn office.

Phase-by-Phase Project Breakdown (1990 – 1995)

1. Lead Analyst | Customer Support & Enhancements (1994 – 1995)

Application Focus: Supporting live sp/ARCHITECT-BANK Direct Electronic Banking applications across major clearing banks in England, Holland, Denmark, and Saudi Arabia.
Periphonics Voice System: Managed the Customer Acceptance phase and production installation of phone-banking software enhancements for a major clearing bank in Denmark. The integration layered a Periphonics touch-tone voice response unit over an HP NonStop host database to provide balance inquiries and statement ordering.
Core Responsibilities: Resolving critical system failures, tracking diagnostic performance errors, deploying patches, and providing 24/7 on-call technical infrastructure support.

2. Senior Programmer | Client Customisation & Release Management (1994)

Application Focus: System modifications for a prominent clearing bank based in Holland.
Core Responsibilities: Supervising code base updates triggered by client acceptance criteria. He utilized the version control environment CONTROL to regulate builds, managed technical release documentation, and simulated incoming PC interfaces via the sp/TESTBED harness utility.

3. Programmer | Core Transaction & Host Interface Development (1991 – 1994)

Denmark Phone Banking (1994): Independently coded new transactional handler engines on the HP NonStop server architecture, extending remote banking functionalities.
Saudi Arabia Batch Host Interface (1993 – 1994): Architected and coded file-transfer batch automation jobs utilizing TCP/IP connections between HP NonStop environments and corporate host bank mainframes. Programmed automated TACL scripting configurations inside NETBATCH schedules to refresh core SQL tables with balance sheet, security, calendar, and transaction payloads.
Standard Product Standardisation (1993): Evaluated code repositories from previously deployed architectures to isolate viable standalone software modules, constructing a unified baseline product release for future development teams.
Barclays Billing System Deployment (1993): Completed a 3-month on-site development deployment for Barclays Bank in Poole, Dorset. Designed and deployed a batch analytics and report infrastructure utilizing MULTIBATCH and BCOM communication protocols to calculate customer account utility fees and file transfer billing metrics.
Terminal Management & Authorisation System (TMAS) (1993): Coded front-end message processing scripts to handle real-time merchant electronic point of sale (EPOS) financial handshakes.
IBM/Tandem Mainframe Integration (1991 – 1992): Designed multi-platform batch file integrations between HP NonStop modules and backend IBM mainframe environments using BCOM. Wrote internal logic checks to audit high-value domestic and cross-border commercial bank payments prior to host clearance.

4. Junior Programmer | System Testing & Initial Builds (1990 – 1991)

Reporting & Event Management System (EMS) (1990 – 1991): Programmed audit reports extracting localized banking system logs using structural programming language logic linked to custom event filtering arrays.
Barclays BusinessMaster II System Testing (1990): Executed end-to-end integration scripts for the bank’s administrative interface screens, utilizing INSPECT tools to debug data pathways across system components during client acceptance reviews.

Technical Environment Stack

The mission-critical banking architectures delivered out of the Runcorn location utilized a specialized, high-availability platform stack:

Mark Whitfield, Project work at The Software Partnership / Deluxe Data, Wingate House, Northway, Runcorn — Mark Whitfield | Project work at The Software Partnership / Deluxe Data | Wingate House, Northway, Runcorn

Mark Whitfield, project work at The Software Partnership / Deluxe Data above

Mark Whitfield, IT project work at Insider Technologies, Salford Quays

During his 18-year tenure (1995–2013) at Insider Technologies Limited (ITL) in Salford Quays, UK, Mark Whitfield transitioned from a core technical engineer into strategic project management. He specialized in high-volume transaction monitoring, infrastructure optimization, and service management utilities built heavily for critical financial and corporate frameworks.

A detailed breakdown of his core IT project delivery timeline at Insider Technologies includes the following key initiatives:

1. Reflex Monitoring Suite R&D (1995–1996)

Technology & Platform: Tandem GUARDIAN O/S, Reflex tracking console (Reflex 80:20), automated system diagnostics.
Languages Used: NonStop C, C++, TAL (Transaction Application Language).
Client & Budget: Internal ITL Product R&D Capital Expenditure.
Overview: Focused on foundational software design and the development of early-stage platform health metrics, diagnostic tools, and transaction monitoring modules.
Key Achievements: Co-developed the foundational diagnostic plug-in tracking architectures for ITL’s flagship monitoring console suite.
Landscape: Driven by early globalization and expanding commercial banking needs, shifting code architectures from isolated local tools to client-server diagnostics.

2. CRESTCo Infrastructure Integration (1997–1998)

Technology & Platform: Tandem S7000 processing hardware nodes, volume stress-testing utilities.
Languages Used: TAL, NonStop C, SQL.
Client: CRESTCo (now Euroclear).
Overview: Acted as a technical infrastructure consultant tasked with evaluating, benchmarking, and optimizing software performance on newly deployed mainframe processing arrays.
Key Achievements: Ran rigorous volume benchmark code and strict system stress-testing across live processing nodes to protect critical equity settlement pathways.
Landscape: Pushed by accelerated European financial integration and the urgency to securely standardize cross-border equity settlements.

3. MultiBatch Telemetry & Tracking Protocols (1999–2001)

Technology & Platform: MultiBatch scheduling architectures, real-time automated file monitors, transaction log extraction pipelines.
Languages Used: TAL, COBOL85, ENSCRIBE.
Client: Bank of England and Deutsche Bank.
Overview: Project managed multi-organizational real-time telemetry deployments to secure critical path settlement systems.
Key Achievements: Oversaw the technical delivery and deployment of automated job scheduling utilities and file monitoring systems across distinct cross-border central banking platforms.
Landscape: Shaped by the launch of the Euro currency zone, which required massive scaling and tight auditing of cross-border financial transactions.

4. Hewlett-Packard (HP) NonStop Certification Initiative (2002–2003)

Technology & Platform: HP OpenView Operations (OVO), Enterprise Manager, Smart Plug-In (SPI) framework for HPE NonStop mainframes.
Languages Used: NonStop C, C++, Java.
Client: Hewlett-Packard (HP).
Overview: Managed the complex compliance, verification, and engineering lifecycle required to gain enterprise ecosystem validation for ITL software.
Key Achievements: Secured the world’s first officially certified HP OpenView Operations 2-way Smart Plug-In (SPI) built specifically for NonStop mainframes.
Landscape: Marked by the consolidation of corporate enterprise IT frameworks, pushing hardware vendors to offer “single-pane-of-glass” tracking tools across legacy platforms.

5. ATM Log Extraction Deployments — RTLX & Sentra (2004–2007)

Technology & Platform: RTLX (Real-Time Log eXtraction) Reactor, Sentra, browser-enabled monitoring consoles.
Languages Used: C++, Java, ASP.NET, SQL.
Client: HSBC and Alliance & Leicester (now Santander).
Overview: Implementation of automated real-time transaction log extraction and audit protocols across massive retail banking environments.
Key Achievements: Scaled data collection pipelines into unified browser dashboards, protecting high-volume, critical consumer cash-machine networks from systemic gaps.
Landscape: Fueled by the explosion of point-of-sale (POS) card transactions and physical cash machine usage, forcing banks to implement strict regulatory audit trails.

6. Cross-Border ATM & POS Monitoring Expansion (2008–2010)

Technology & Platform: BASE24 Classic, BASE24-eps, high-volume transaction telemetry engines.
Languages Used: SCOBOL, PATHWAY, C++, SQL.
Client: Al Rajhi Bank (Saudi Arabian Retail Bank).
Overview: Appointed as Project Manager overseeing a complex international rollout of high-volume transaction tracking software.
Key Achievements: Successfully deployed infrastructure-wide monitoring capabilities for multi-thousand node POS and ATM environments abroad.
Landscape: Driven by rapid technological development and economic expansion in the Gulf region, creating a demand for localized, modern financial stability tools. [1]

7. Corporate Framework Integration Projects (2011–2013)

Technology & Platform: IBM Tivoli, XPERT24, ACI’s XPNET framework, Service Level Agreement (SLA) monitoring suites.
Languages Used: NonStop C, C++, Java.
Client: Global Payments and Standard Chartered.
Overview: Managed software integration pipelines connecting native ITL payment transaction monitors with external multi-platform enterprise corporate frameworks.
Key Achievements: Bridged historically siloed legacy monitoring environments into consolidated ITIL dashboards, ensuring complete visual oversight over critical payment pipelines.
Landscape: Influenced by the post-2008 financial crisis, forcing financial organizations to prove absolute monitoring over failure risks and operational resilience.

Mark Whitfield, IT project work at Insider Technologies, Salford Quays above

Mark Whitfield - HPE NonStop project work at Insider Technologies, Salford Quays — Mark Whitfield, HPE NonStop project work at Insider Technologies, Salford Quays

Mark Whitfield Engagement Manager experience at Capgemini

Mark Whitfield is an SC-cleared (valid through 2031) Senior IT Project Manager and Engagement Manager within Capgemini UK’s Cloud & Custom Applications (C&CA) division. Joining Capgemini in January 2016, he has specialized in complex enterprise digital transformations, hybrid cloud migrations, and API-led system integrations across the aerospace, automotive, public sector, utilities, and logistics industries.

His performance in structuring complex delivery frameworks earned him the Capgemini C&CA UK Communications & Engagement Award. Below is a comprehensive breakdown of his delivery portfolio and project management work at Capgemini.

Core Engagement Manager Responsibilities

Operating under Capgemini’s Unified Project Management (UPM) methodology, his core operational delivery focus includes:

Contract and Commercial Governance: Full accountability for driving project target margins, producing the Internal View (IV), forecast modeling, and managing Change Control Procedures (CCP).
Framework Governance: Project Governance Plan (PGP) authorship, end-to-end SDLC tracking, and structural reporting through the Capgemini Engagement Manager (EM) Portal.
Delivery Methodologies: Structuring complex hybrid environments utilizing PRINCE2 for high-level risk management and Agile Scrum for execution loops.
Resourcing: Coordinating extensive onshore, offshore (including Indian engineering centers), and cross-functional third-party vendor teams.

Key Client Project Delivery History

1. Postal Services & Logistics (Royal Mail Group – RMG)

Project Profile: Managed a critical £4.3 million Data Centre Interface Migration and middleware orchestration workstream.
Delivery Scope: Led a 90-person onshore/offshore team to securely rehost and refactor over 1,100 trading and integration interfaces between two major data centers.
Key Achievements: Achieved complete migration prior to peak trading change freezes with zero operational downtime. The initiative won the Capgemini Project of the Year Award.

2. MuleSoft Ecosystem Deployments (Augmented Delivery Manager)

Project Profile: Augmented directly into MuleSoft (a Salesforce company) at their London headquarters as an Enterprise Delivery Manager.
Delivery Scope: Directed global engineering teams in deploying the MuleSoft Anypoint Platform to architect API-led connectivity frameworks across decoupled enterprise client applications.
Key Achievements: Operationalized Outcome-Based Delivery (OBD) metrics and drove client-side technical enablement across tier-one accounts including NATS (National Air Traffic Services) and Heathrow Airport.

3. UK Government Public Sector Programs

Hybrid Cloud Migration Initiative: Commanded a multi-million-pound program to refactor, re-host, and re-platform 130 legacy public agency software applications into secure cloud environments.
Post-Brexit Border Enforcement Support: Delivered a time-critical, MS Azure-based data integration ecosystem valued at over £1 million linking the British Fish Export Service (FES) into the unified Common Entry Health Document Inspection Portal (CHIP). The platform enforced automated UK border controls under severe regulatory time limits while preserving fluid supply chain data pipelines.
Local Regional Government (LRG): Formulated a rapid 6-week discovery and build deployment utilizing the Microsoft Dynamics 365 CRM platform to manage and track citizen issues.

4. Automotive Industry Transformation (Jaguar Land Rover – JLR)

Project Profile: Deployed out of Capgemini’s Aston Agile Delivery Centre (ADC) as the PM for the iFAB Middleware Project.
Delivery Scope: Managed a £430K Digital Readiness track and a £670K Customer Portal/Online Sales program.
Key Achievements: Upgraded and performance-tested JLR’s “Information Fabric” enterprise integration platform stack, unlocking backend data via APIs while ensuring compliance with stringent ISO quality standards.

5. Water Utility Infrastructure (Welsh Water & Scottish Water)

Project Profile: Dual-management delivery lead managing a £0.5 million infrastructure contract.
Delivery Scope: Spearheaded the decommissioning and migration of an aging, on-premise EQS document management software suite.
Key Achievements: Transitioned the infrastructure successfully onto the Microsoft Azure cloud framework integrated via the Enablon risk platform.

Technical Tools & Governance Toolkit

Throughout his Capgemini portfolio, Whitfield blends deep infrastructure understanding with modern agile tools.

Outside of corporate consulting, he acts as the author and publisher of PROject Templates, a repository of over 200 commercial delivery frameworks (including RAID logs, Agile Burndown blueprints, and Plan on a Page (POaP) layouts) utilized across Capgemini engagement setups.

Mark Whitfield, Engagement Manager project experience at Capgemini — Mark Whitfield Engagement Manager
main experience at Capgemini

Mark Whitfield Engagement Manager experience at Capgemini above

Mark Whitfield, Agile Project Delivery Experience

Mark Whitfield is a UK-based, SC-cleared Senior IT Project Manager and Engagement Manager with extensive experience delivering digital, cloud, and transaction-processing projects using Agile Scrum, Kanban, and hybrid frameworks.

Key Agile Projects & Deliveries

UK Government – Fish Export Service (FES) to CHIP Portal (Nov 2023 – Feb 2024)
- Role: Client-side Technical Delivery Manager.
- Scope: Managed a £1M+ Microsoft Azure cloud project extending live APIs from updated FES components to the Northern Ireland CHIP inspection service.
- Agile Delivery: Orchestrated two client/Capgemini Agile Scrum development teams (Trade Platform and FES) alongside a Northern Ireland-based Kanban team, aligning stakeholder management and release milestones.
Aerospace & Defence / Air Traffic Organisation (2016–Present)
- Role: Project Manager.
- Scope: Oversees the delivery of near real-time Apple iOS apps displaying sensitive military and public airspace views.
- Agile Delivery: Operates via full Agile Scrum ceremonies for Capgemini and client stakeholders, managing tracking, financial forecasting, and on-site alignment workshops.
Betfred – Gambling and Casinos (Late 2014–2016)
- Role: Senior IT Project Manager.
- Scope: Delivered multiple online and mobile platforms (iOS, Android, Windows) covering payment gateways, football/horse racing sportsbooks, and virtual computer-generated gaming.
- Agile Delivery: Utilized Agile Scrum across multi-phase, multi-supplier UK and EU-based teams handling front-end, middleware, fraud detection, and mobile development.
Al Rajhi Bank Transaction Tracking Project (2011)
- Role: Project Manager / Consultant (Riyadh, Saudi Arabia).
- Scope: Relayed and parsed a decade of tape-archived POS and ATM transaction logs from BASE24 Classic into an encrypted MS SQL environment for browser querying.
- Agile Delivery: Executed via Agile Scrum after initial requirements gathering and on-site implementation.
MuleSoft / Hybrid Cloud Portfolios (Capgemini Era, 2016–Present)
- Role: Engagement & Delivery Manager (augmented into MuleSoft/Salesforce).
- Scope: Managed API-led connectivity frameworks, microservices integration, and enterprise client enablement via a Center for Enablement (C4E).
- Agile Delivery: Applied outcome-based and hybrid agile-waterfall methodologies to transition enterprise workstreams into iterative delivery models.

Mark Whitfield, HPE NonStop Tandem Experience since 1990

Mark Whitfield is an SC-cleared Senior IT Project and Engagement Manager with a career spanning over 30 years (1990–present) focused on fault-tolerant HPE NonStop (Tandem) NonStop Kernel (NSK) systems.

His background bridges low-level system programming with enterprise project delivery and hybrid cloud modernization.

🛠️ Core Technical Toolset

Languages & Scripts: TAL, COBOL85, NonStop C/C++, Screen COBOL (SCOBOL), and TACL.
Databases & Middleware: NonStop SQL, Enscribe, and Tandem PATHWAY.
Utilities: SCF, FUP, INSPECT, and XPNET.

⏳ Chronological Career Highlights

Engineering & Electronic Banking (1990–1995): Worked with The Software Partnership and Deluxe Data International, engineering pre-internet desktop banking systems like sp/ARCHITECT-BANK for TSB, Bank of Scotland, and Rabobank. Led core architecture and mainframe coding for the Barclays Business Master II platform and built IVR suites for Girofon in Denmark.
Product Management & Monitoring (1995–2013): Spent 18 years at Insider Technologies Limited (ITL) transitioning from Senior Programmer to IT Product/Project Manager. Co-developed the Reflex 80:20 diagnostic suite to monitor transaction logs on HPE NonStop systems integrated with ACI Worldwide BASE24. Acted as a technical consultant for Euroclear (CRESTCo) performance benchmarking on S7000 hardware and managed software lifecycles for clients like HSBC and Al Rajhi Bank.
Enterprise Leadership & Hybrid Cloud (2013–Present): With organizations like Wincor Nixdorf, Betfred, and Capgemini UK, he has combined mainframe expertise with Agile and PRINCE2 frameworks. Key achievements include leading a £5m+ HP NonStop core swap and log monitoring overhaul for retail banking, as well as connecting legacy HPE NonStop X environments to cloud platforms like AWS, Azure, and MuleSoft.

Mark Whitfield, HPE NonStop Tandem Experience since 1990

Mark Whitfield, Senior IT Project Manager Recommendations

IT Project Delivery recommendations.

Project Management Toolkit + PMO Framework

Project Management Toolkit and PMO Framework — Project Management Toolkit & PMO Framework

Mark Whitfield, Core Cloud and Migration Projects

Mark Whitfield is an SC-cleared Senior IT Project Manager and Engagement Manager at Capgemini UK who has successfully delivered multiple high-value cloud, migration, and API integration initiatives. Blending structured governance frameworks (PRINCE2) with Agile delivery (Scrum, Kanban), he has specialized in migrating sprawling legacy technical estates into secure, modern cloud architectures.

Mark Whitfield the Cloud and Migration Projects — Mark Whitfield | Cloud and Migration Projects

His core cloud and migration projects, managed in detail, include:

🌐 Enterprise Cloud Estate Migrations

UK Government Hybrid Cloud Migration (2019–2021): Commanded a massive, multi-million-pound program to refactor, re-host, and re-platform 130 legacy agency software applications directly to secure cloud servers.
UK Government Hybrid Cloud PoC (2020): Managed a £375k Agile proof-of-concept project moving legacy database infrastructures over to Microsoft Azure and the Dynamics 365 Power Platform.

☁️ Microsoft Dynamics & SaaS Platforms

UK Government MS Dynamics Migration (2022–2023): Managed a £400k dual-phase (Discovery and Migration) program to lift and shift 12 distinct Microsoft Dynamics 2016 applications from a legacy 8.2 infrastructure into a shared cloud architecture on Microsoft Dynamics 365 Online. The role involved governing Statements of Work (SoWs), building advanced costing blueprints, and mitigating single points of failure across critical commerce systems.
UK Utility Enablon Migration (2022): Orchestrated a £500,000 contract for Welsh Water / Scottish Water to migrate an aging, on-premises document management and environmental software program (EQS) into an Azure-hosted cloud environment utilizing the Enablon platform.

🔌 API-Led Cloud Ecosystems & Integration

MuleSoft Ecosystem Deployments: Augmented directly into Salesforce’s MuleSoft business unit as a Delivery Manager. He has overseen the full API lifecycle design, hyper-automation workflows, and Anypoint Code Builder configurations across tier-one infrastructure environments including Heathrow Airport, National Air Traffic Services (NATS), and Jaguar Land Rover (JLR).
UK Government Fish Export Service (FES) & CHIP Integration: Directed the £1M+ technical delivery to extend live API components using Azure Cloud infrastructure, navigating strict active Security Check (SC) protocols.

📞 Legacy Infrastructure & CRM Bridging

Local Government Telephony Integration (2017): Managed a £400k deployment integrating local government contact centre call dialler infrastructure with an Azure-hosted CRM platform to streamline customer services.

Mark Whitfield Free Project Management Templates — Mark Whitfield | Senior IT Project Manager

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