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Author: Mark Whitfield
Welcome to my site!
After graduating in Computing in 1990, I accepted a position as a programmer at a Runcorn based software house specialising in electronic banking software, namely sp/ARCHITECT-BANK on Tandem Computers (now HPE NonStop). This was before the internet became more prevalent and so the notion of enabling desktop access to company accounts for inter-account transfers and book keeping was still quite a cutting edge idea (and smartphones only ever hinted at in Space 1999). The company was called The Software Partnership (which was taken over by Deluxe Data in 1994).
I spent 5 years in Runcorn developing code for SP/ARCHITECT for various banks like TSB, Bank of Scotland, Rabobank and Girofon (Denmark) to name but a few. I then moved onto a software house in Salford Quays for further bank facing projects. After a further 23 years in the IT industry and now a Senior IT Project Manager (both Agile and Waterfall delivery), I thought I would echo out my Career Profile in this corner of the internet for quick and easy access.
Mark Whitfield has completed extensive internal, foundation, and local business unit training since joining Capgemini in January 2016. His documented professional training from 2016 onwards includes both major external milestones and Capgemini’s structured Engagement Manager (EM) curriculum.
Mark Whitfield, all Capgemini training received from 2016
Senior IT Project Manager Mark Whitfield has built a comprehensive portfolio of IT training, professional certifications, and technical qualifications spanning over three decades.
His credentials cover everything from legacy mainframe infrastructure to modern cloud architectures, agile framework methodologies, and advanced enterprise data management.
Mark Whitfield, IT Training and Certificates received
His complete roadmap of professional training history and certificates is detailed below by technical focus area:
☁️ Cloud & Modern Infrastructure
AZ-900 Microsoft Certified Azure Fundamentals (2022)
Website Visibility (2009)
Writing for the Web (2009)
📋 Project & Engagement Management
Capgemini UK Advanced Engagement Management Level 2 (2017) and PRINCE2 / Agile SCRUM certifications (2011), alongside foundational MS Project and multi-project management training dating back to 1999.
💻 Software Engineering & Databases
Training across modern and legacy software development, including Java and Android Programming (2011), Querying MS SQL 2000, ASP Web Applications, C++, and VPS Application Development.
Specialized Tandem / NonStop technical education covering TAL Programming (1995), Performance Analysis (1995), and Guardian Principles (1993).
📊 Data Analysis & Design Tools
Data and design credentials ranging from a recent Udemy Microsoft Excel Refresher (2024) and Excel Expert/Advanced certificates to Brochure/Catalog Design.
🎓 Academic Background & Corporate Awards
Recipient of the Capgemini UK C&CA Communications & Engagement Award (2022) and a Higher National Diploma (HND) in Computer Studies with Distinction from BIHE (1990).
Mark Whitfield, IT Training and Certificates received above
As of 2026, the latest version of the framework is PRINCE2 Version 7 (maintained by PeopleCert), which modernizes the method by shifting focus toward people management, digital tools, and sustainability alongside core governance.
Mark Whitfield, PRINCE2 Version 7 (maintained by PeopleCert)
Core Breakdown of PRINCE2 Version 7
The framework is structured around five integrated elements, with key terminology updates from older editions (such as renaming “themes” to “practices”):
1. The 7 Principles (Why PRINCE2 is used)
Continued Business Justification: The project must have a valid and ongoing business case.
Learn from Experience: Project teams actively record and apply lessons learned.
Defined Roles and Responsibilities: Clear organizational structure and accountability.
Manage by Stages: Projects are planned, monitored, and controlled on a stage-by-stage basis.
Manage by Exception: Tolerances are set for cost, time, quality, scope, risk, and benefits, giving managers empowerment within limits.
Focus on Products: Emphasis is placed on the definition and delivery of quality products (deliverables).
Tailor to Suit the Project: The method is customized to match the scale, environment, and complexity of the project.
2. The 7 Practices (Formerly Themes)
Business Case: How the project delivers value and remains viable.
Organisation: The roles, responsibilities, and people structure.
Quality: What the project’s products must look like and how to verify them.
Plans: The steps, resources, and schedules required to deliver products.
Risk: Identifying and managing uncertainties that could impact objectives.
Progress: Measuring actual performance against the plan.
Change: Managing how changes to scope, baseline, or requirements are handled.
3. The 7 Processes (The Project Lifecycle)
Starting Up a Project (SU): The very first lightweight check to see if the project is worth pursuing.
Directing a Project (DP): The Project Board’s governance and decision-making throughout.
Initiating a Project (IP): Establishing firm foundations and creating the Project Initiation Documentation (PID).
Controlling a Stage (CS): Day-to-day management and monitoring by the Project Manager.
Managing Product Delivery (MP): Ensuring work between the Project Manager and Team Managers/specialists is delivered.
Managing a Stage Boundary (SB): Assessing stage performance and planning the next stage.
Closing a Project (CP): Controlled wrap-up, formal sign-off, and post-project evaluation.
4. The People Element (New in Version 7)
Unlike older editions that treated project management purely as a set of mechanical processes, Version 7 places an explicit, dedicated focus on leadership, culture, collaboration, and change management.
5. Sustainability and Digital/Data
Sustainability: Treated as a core project performance target (alongside cost, time, quality, scope, risk, and benefits).
Data and Digital: Modern guidance on utilizing digital tools, data governance, and hybrid/agile ways of working.
Key Exam & Certification Facts
PRINCE2 6th Edition exams were withdrawn by PeopleCert in December 2024; all current certifications operate on Version 7.
Foundation Exam: 60-minute, 60 multiple-choice questions, requiring a 55% or 60% passing score depending on the specific accredited testing body guidelines (closed-book).
Validity: Foundation certificates are valid for life, while Practitioner certifications require maintenance/renewal every 3 years.
PRINCE2 Version 7 (maintained by PeopleCert), Mark Whitfield
PRINCE2 Version 7 (maintained by PeopleCert) above
Senior IT Project Manager Mark Whitfield provides a comprehensive bundle of over 200 fully editable project management delivery templates designed to bridge the operational gap between structured Waterfall governance (such as PRINCE2) and iterative Agile Scrum frameworks.
These premium assets are tailored specifically for end-to-end Systems Development Life Cycle (SDLC) and digital program delivery.
The detailed breakdown of his delivery templates by core operational category and Microsoft Office file format is structured below:
1. Project Planning, Timelines & Lifecycles
Built to establish core baselines, map dependencies, and manage multi-layered scheduling depending on whether you require micro-level tracking or high-level stakeholder summaries.
Microsoft Project (.mpp)
Detailed SDLC Master Schedules: Pre-configured task blocks mapped directly to software development lifecycles and structured delivery phases.
Detailed PRINCE2 Waterfall Project Planners: Complete with built-in Gantt Views and dynamic Chart Tab Views for environments operating without dedicated Microsoft Project licenses.
Plan on a Page (POaP) Planners: Visual, high-level Gantt chart timeline sheets mapped concurrently with Agile Sprint blocks for macro roadmapping.
End-to-End Task Trackers: Pre-loaded reference tasks outlining standard Waterfall/PRINCE2 activities or software implementation steps to accelerate data entry.
Microsoft PowerPoint (.pptx)
Executive Plan on a Page (POaP) Decks: Over 30 layout variations of visual, timeline-driven slide templates to convey delivery milestones to executives and steer boards.
2. Risk, Governance & Issue Tracking (RAIDs)
Extensive frameworks engineered to operationalise PMO toolkits, manage scope creep, and streamline daily item control.
Microsoft Excel (.xlsx)
Comprehensive RAID Logs: Multi-tab, macro-enabled workbooks containing analytical dashboards, visual charts, and independent registers for Risks, Actions, Issues, and Dependencies.
Extended Programme Tracker Logs: Advanced variations that scale the primary RAID format to support multiple concurrent project “waves” or vendor contracts.
Change Request & Variation Registers: Specialized audit logs designed within the RAIDs ecosystem to track contract management deviations, commercial modifications, and out-of-scope (OOS) tasks.
RACI Matrices: Role responsibility alignment charts assigning ownership (Responsible, Accountable, Consulted, Informed) across milestones.
3. Financial & Resource Management
Analytical modeling assets structured for project resource profiling and commercial calculations across varying delivery gates.
Microsoft Excel (.xlsx)
Resource Costing & Bidding Grids: Highly itemised estimation calculators tracking forecast vs. actual costs across specific implementation phases.
Financial Tracking Ecosystems: Budget matrices integrating automated calculations for financial Forecasts, Actuals, Variance, and baseline charting.
Leave & Absence Trackers: Supporting management tabs detailing annual, sickness, and training leave to maintain accurate capacity models.
4. Agile & Iterative Delivery Worksheets
Operational sheets engineered to handle velocity tracking, sprint mechanics, and cross-team dependencies where pure-play Agile software is unavailable.
Microsoft Excel (.xlsx)
Sprint Burn-Down & Burn-Up Trackers: Highly visual tracking tables generating dynamic vector graphs to map remaining effort and velocity over 2-week sprint increments.
Client Blocked Story/Task Trackers: Dedicated impediment logs specifically formatted to record third-party blockers or heavy cross-team external dependencies.
Sprint Planning & Retrospective Kits: Organized workflow blocks to guide daily stand-ups, technical alignments, and backlog grooming data.
5. Communications, Onboarding & Reporting
Streamlined collateral designed to standardize stakeholder updates, capture technical feedback, and accelerate team ramp-up times.
Microsoft PowerPoint (.pptx)
Weekly & Monthly Project Status Reports: Pre-formatted slide layouts optimized for clean external and internal stakeholder status visualization.
Programme Mobilisation Onboarding Kits: Complete team frameworks incorporating editable organizational charts, access directories, and governance hierarchies.
Standard PM Walkthrough Documentation: Comprehensive instructional guides detailing how to extract, deploy, and tailor the contents of the overarching delivery bundle.
PRINCE2 Management Artifacts: Complete suites of standard document templates matching formal PRINCE2 product descriptions (e.g., Project Briefs, Stage Plans).
Note: All of these resources are natively accessible and editable using standard desktop office configurations. To download the complete file bundle or read structural deep dives, you can explore the Mark Whitfield Project Management Portal or review the verified bundle listings directly on his ProjectTemplatesSoft Etsy Shop.
Mark Whitfield | IT Project Clients / Customers worked with since 1990
IT Project Manager Mark Whitfield has worked with a comprehensive list of corporate, banking, public sector, and utility clients throughout his career since 1990:
1. The Technical & Early Banking Era (1990–1995)
The Software Partnership / Deluxe Data (Runcorn)
Barclays Bank (Barclays Business Master II / BBM II project, Knutsford & Poole)
3. Banking Services & Digital Gambling Era (2013–2018)
Wincor Nixdorf (Banking Professional Services, 2013–2014): Primary UK high-street banks including Barclays, Lloyds Banking Group, and Santander.
Betfred (Senior IT Digital Project Manager, 2014–2018): Delivered mobile (iOS/Android) and online sportsbook platforms, payment gateways, and virtual gaming modules.
4. Enterprise Consultancy & Public Sector Era (2016–Present)
Senior IT Project Manager Mark Whitfield graduated with a Distinction and placed 1st overall across his entire cohort during his two-year, full-time BTEC HND in Computer Studies at the Bolton Institute of Higher Education (BIHE).
Mark Whitfield | Higher National Diploma in Computing at BIHE | Bolton 1988 to 1990
Attended between 1988 and 1990, this intensive Level 5 executive computing programme laid the foundational engineering principles that propelled his subsequent 30+ year career leading large-scale enterprise deployments.
📋 Full Module Breakdown
The comprehensive two-year curriculum consisted of seven core academic modules designed to balance low-level technical computer science with enterprise business information architecture:
Computer Systems Architecture: Core principles of computing hardware, central processing unit (CPU) design structures, low-level logic, and underlying system/hardware configurations.
Programming Methodology (Theory & Practice): Applied software engineering principles, algorithmic foundations of logic, software development lifecycles (SDLC), code optimization, and design patterns.
System Analysis: Structured techniques and methodologies for assessing complex business requirements and translating them into technical specification blueprints.
Data Processing: Workflows for handling, formatting, and storing large data volumes, alongside batch processing, data structures, and transaction frameworks.
Business Information Systems (Theory & Practice): Design and deployment of corporate computer networks, multi-user platforms, and systems within enterprise operational workflows.
Business Studies: Fundamental commercial business practices, corporate structures, and organizational economics to align technical delivery with enterprise strategy.
Quantitative Techniques: Statistical analysis, operational resource management calculations, and mathematical methodologies applied directly to computer logic.
💻 Capstone Final Year Project
For his definitive practical qualification project, Whitfield engineered a localized database application serving academic registration operations:
Objective: Built a complete functional utility to register student enrollments, track module assignments, and process examination marks.
Backend Database: Implemented an ORACLE SQL database hosted on a localized desktop environment.
User Interface: Programmed a native ORACLE SQL-forms Graphical User Interface (GUI) running inside the MS-DOS operating system.
Data Integrity: Implemented programmatic CRUD functions (Create, Read, Update, Delete) fully protected by automated transaction rollback facilities.
🏆 Academic Achievements & Institutional Evolution
Awards: Graduated with a Distinction and achieved overall first place across the entire two years of the cohort.
Institutional Note: The Bolton Institute of Higher Education (Deane Road campus, Bolton, UK) subsequently became the University of Bolton, which formally rebranded as the University of Greater Manchester in 2025.
Mark Whitfield, Higher National Diploma in Computing at BIHE, Bolton 1988 to 1990 above
During his tenure from December 2014 to January 2016, Mark Whitfield served as a Senior IT Digital Project Manager within the Online and Mobile Division at the Betfred UK Head Office in Wigan. Operating in the high-stakes gambling and casino industry, his role focused on governing fast-paced, high-concurrency end-to-end software releases for core digital betting infrastructure.
Mark Whitfield | Project Management delivery at Betfred Online and Mobile Division
A detailed and comprehensive breakdown of his project management delivery, scope, supplier ecosystems, and corporate accolades includes the following:
1. Core Project Portfolios & Engineering Scope
Multi-Platform Digital Sportsbooks: Managed the end-to-end development and deployment lifecycle of native mobile applications (iOS, Android, Windows) and desktop web architectures for Betfred .COM and .mobi platforms.
High-Throughput Feature Launches: Coordinated the engineering tracks for high-concurrency sportsbooks (specifically live football and horse racing data feeds), online virtual computer-generated gaming components, and fraud detection middleware.
Financial Integration: Supervised the implementation and updates of integrated web payment gateways and secure transaction methods.
Release & Governance Cycles: Governed strict monthly software release cycles alongside urgent, fast-tracked Emergency System Change Requests (SCRs) driven by real-time market needs or technical compliance threats.
2. Methodological Transformation & Process Alignment
Agile SCRUM Transition: Successfully transitioned what was previously described by peers as a chaotic, waterfall-heavy workflow into a highly structured Agile SCRUM framework.
PMO Framework Execution: Standardised the operational delivery process under Betfred project management methodologies, enforcing granular planning, RAID logs, status reporting, quality gates, and risk escalation controls.
Budget Management: Maintained end-to-end accountability for project budgets by meticulously monitoring weekly effort burn rates and financial forecasting.
3. Supplier & Regulatory Ecosystem
Whitfield functioned as the primary liaison managing a massive, multi-vendor network of specialized software suppliers. Key external partners integrated under his governance included:
Payments & Fraud Prevention: Intelligent Payments (Myriad), iovation, and Income Access.
Data Streams & Analytics: StreamUK, Finsoft, SIS (Satellite Information Services), OtherLevels, and Appsflyer.
Regulatory Compliance: Partnered directly with internal compliance teams to ensure all vendor drops strictly adhered to PCI data security standards and complex gambling commission directives.
4. Career Awards & Delivery Highlights
Mark Whitfield’s successful deployment to the Digital Sportsbook Transformation is categorized as a hallmark career milestone within his broader executive portfolio.
His career awards for delivery excellence in highly regulated environments include:
Capgemini C&CA UK Communications & Engagement Award (2022): Awarded for establishing top-tier structural transparency, stakeholder trust, and communication efficacy across complex cloud transformations.
Capgemini Project of the Year: Granted for orchestrating an enterprise-scale dual data centre migration project for Royal Mail Group.
Wincor Nixdorf ‘Above and Beyond’ Recognition Award: Awarded directly prior to his Betfred tenure for outstanding customer satisfaction and delivery execution on Lloyds Banking Group’s multi-million-pound Self-Service Software Replacement initiative.
Mark Whitfield, project management delivery at Betfred Online and Mobile Division above
During his tenure at Wincor Nixdorf UK (September 2013 – December 2014), Mark Whitfield served as an IT Project Manager within the Professional Services – Banking Division, delivering high-value retail banking infrastructure upgrades.
Mark Whitfield | Project Management delivery at Wincor Nixdorf
A detailed and comprehensive breakdown of his project management work, methodologies, and recognition during this period includes:
🛠️ Core Project Work & Technical Scope
Mark Whitfield was assigned on-site at Lloyds Banking Group (LBG) in Halifax to manage a critical, high-budget technical work stream.
Project Scale: Directly managed a £5M+ Wincor Nixdorf work stream dedicated to the massive Self-Service Software Replacement (SSSR) program.
Hardware Upgrades: Overseeing the deployment, testing, and migration of retail ATM hardware architectures up to modern operating standards.
Operating System Migration: Spearheaded the complex migration of automated teller software environments from legacy platforms up to Windows 7.
Host & Database Driving Layer: Transferred host-driving responsibility over to the ProClassic Enterprise (PC/E) omni-channel platform running on robust AIX (Unix) and Oracle database backends.
📋 Project Management Responsibilities
Whitfield was responsible for end-to-end delivery lifecycle management across multiple European geographic jurisdictions.
Commercial Governance: Drafted and negotiated complex Statements of Work (SoW) and strict SLA boundaries.
Financial Management: Maintained direct P&L accountability for the multi-million-pound budget allocation.
International Stakeholder Coordination: Coordinated steering groups and technical delivery squads spanning the UK, Germany, Italy, and the Netherlands.
Risk & Quality Frameworks: Directed active RAID logs (Risks, Assumptions, Issues, and Dependencies), corporate resource allocation matrices, and product quality controls.
📜 Professional Vetting & Frameworks Applied
His delivery capability at Wincor Nixdorf was backed by formal framework credentials, utilizing standard processes from his career-long portfolio of customizable Project Management Templates on PROject Templates:
Framework Compliance: Executed strategies utilizing PRINCE2 Practitioner parameters, Agile SCRUM, and ITIL service design structures.
Security Clearances: Evaluated under strict UK banking standards via BS7858:2012 vetting frameworks to handle highly sensitive financial sector infrastructure.
🏆 Internal Corporate Awards
Wincor Nixdorf Company Award: Upon the successful trajectory and technical stability achieved within the Lloyds Banking Group SSSR work stream, Whitfield received an official corporate company award recognizing his project delivery and leadership achievements.
Mark Whitfield, project management delivery at Wincor Nixdorf above
