Centiun, Ebook Microsoft Dynamics 365 Agentic Sales PDF

Centiun, Ebook Microsoft Dynamics 365 Agentic Sales PDF

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Centiun Overview and Current Timeline

Centiun is a British IT services consultancy and Microsoft Solutions Partner that focuses on digital transformation through the Microsoft Cloud. The company specialises in Microsoft Dynamics 365Power Platform, and Microsoft 365, providing services ranging from CRM transformation and business process automation to AI-enabled innovation. Centiun positions itself as a “SME” partner, offering a more personalised service compared to larger competitors. 

Company Overview

  • Business Model: Expert consultancy, solution architecture, implementation, and managed services for public and private sector organisations.
  • Key Focus Areas:
    • Modernisation: Moving legacy on-premise systems to the cloud and updating out-of-support applications.
    • AI Integration: Identifying and implementing AI-driven solutions (like Microsoft Copilot) to improve workflow efficiency.
    • Governance: Setting up secure frameworks for low-code/no-code development (Power Apps) to ensure compliance and security.
  • Partnership Status: Official Microsoft AI Cloud Partner

Company Timeline (Monthly Expansion)

The following timeline tracks Centiun’s recent growth and strategic milestones, particularly throughout 2025 and 2026.

2025

  • October:
    • Incorporation: Centiun Limited was officially incorporated as a private limited company on 30 October 2025.
  • November:
    • Government Appointment: On 16 November 2025, Centiun was appointed as a supplier for the Crown Commercial Service (CCS), a major milestone enabling the firm to provide services to the UK public sector.
  • December:
    • AI Community Engagement: On 10 December 2025, the company published its “Microsoft Ignite 2025 Wrapped” report, detailing its focus on deep AI integration.
    • Strategic Partnership: On 29 December 2025, Centiun announced a new partnership with Pax8, a leading cloud marketplace provider, to expand its service delivery capabilities. 

2026

  • January:
  • February:
  • October (Projected/Planned):
    • Reporting Milestone: The company’s first confirmation statement is due by 29 October 2026.
    • Fiscal Year End: The first set of accounts will be made up to 31 October 2026

Centiun MS Business Applications and AI Specialists

Centiun Company Overview

Centiun is a British IT services consulting company and Microsoft Partner, helping enterprise public and private sector organisations achieve digital transformation excellence through the Microsoft cloud.

We specialise in Microsft Dynamics 365, Power Platform, and Micrisoft 365, delivering expert consultancy, solution architecture, implementation, and managed services that enable organisations to modernise operations, improve service delivery, and unlock greater value from their technology investment.

Centiun MS Business Applications and AI Specialists

From CRM transformation and business process automation to secure collaboration, data-driven decision making, and AI enabled innovation, Centiun supports customers to build smarter, faster and more resilient ways of working.

Our approach combines deep Microsoft expertise with a practical focus on outcomes – designing and delivering solutions that are scalable, compliant, and tailored to the needs of complex organisations.

Whether you’re starting your digital journey or optimising an existing platform, Centiun is your trusted Microsoft for long-term transformation and support.

Websitehttps://centiun.com

On LinkedInhttps://www.linkedin.com/company/centiun/

Email: info@centiun.com

Centiun MS Business Applications and AI Specialists

Centiun Limited is a UK-based technology consultancy that specialises in digital transformation and Microsoft Business Applications. Incorporated on 30 October 2025, the company operates as a Microsoft AI Cloud Partner, helping organisations modernise infrastructure and adopt AI-driven workflows. 

Core Services

Centiun provides a range of strategic and technical services focused on the Microsoft ecosystem: 

  • Business Applications: Implementing and automating processes using Microsoft Dynamics 365 and Power Platform.
  • Cloud Migration: Transitioning legacy systems to secure cloud environments to enhance scalability.
  • AI Readiness: Preparing businesses to integrate tools like Microsoft Copilot and agentic AI for sales and customer service.
  • Managed Services: Providing ongoing support, maintenance, and technical governance. 

Target Industries

The firm tailors its solutions for several sectors, including:

  • Public Sector: Central government and non-departmental public bodies.
  • Healthcare: Public and private healthcare project delivery.
  • Nonprofit: Cost-effective digital solutions for charitable organisations.
  • Financial Services: Fintech, insurance, and banking services requiring high regulatory precision. 

Key Company Facts

  • Location: Headquartered at Cheadle Royal Business Park, Cheshire, England.
  • Leadership: Directed by Kieran Gerard Holmes.
  • Compliance: Registered with the Information Commissioner’s Office (ICO) for data protection and holds Cyber Essentials certification.

Centiun is a specialized Microsoft AI Cloud Partner that focuses on modernizing business operations through the Microsoft Business Applications stack, primarily Microsoft Dynamics 365 and the Power Platform. Based in Cheshire, UK, they provide a range of services from AI readiness and digital transformation to managed support for small and medium-sized enterprises (SMEs). 

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Centiun Microsoft Dynamics Overview

Centiun offers tailored implementation and support for the full suite of Microsoft Dynamics 365 applications, which unify CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) capabilities. 

  • Core Applications Supported:
    • Sales & Marketing: Tools like Dynamics 365 Sales and Customer Insights to manage leads, automate marketing journeys, and provide a 360-degree view of customer data.
    • ServiceCustomer Service and Field Service modules to improve resolution efficiency and enhance overall customer experience.
    • ERP & Operations: Streamlining finance, supply chain, and HR processes using scalable cloud environments.
  • Key Service Pillars:
    • Digital Transformation: Modernising legacy systems and digitising paper forms into secure digital records.
    • AI Integration: Implementing Microsoft Copilot and predictive analytics to automate routine tasks and enhance decision-making.
    • Data Governance: Ensuring all customer interactions are GDPR compliant and stored in secure, audit-ready systems.
    • Managed Services: Providing SLA-compliant support and maintenance to ensure systems remain evergreen and secure. 

Centiun Partner Timeline (2025–2026) 

While Centiun’s experts have over 20 years of combined experience with Microsoft applications, the company itself reached several major official milestones recently: 

  • 2025
    • August: Published guidance on Digitising Paper Forms to help organisations move away from manual processes.
    • September: Centiun officially registered with the Information Commissioner’s Office (ICO) to ensure data protection compliance.
    • October: Achieved the nationally recognised Cyber Essentials Certification, demonstrating commitment to cybersecurity.
    • October: Centiun Limited was officially incorporated as a private limited company.
    • November: Appointed as an official Crown Commercial Service Supplier, allowing them to provide services to the UK public sector.
    • December: Announced a strategic partnership with Pax8 to further enhance their cloud-based solution delivery.
  • 2026
    • January: Launched specialized App Modernisation services to help businesses revitalize legacy infrastructure.
    • February: Reaffirmed their mission as a digital partner for sustainability and efficiency for SMEs.