Project Manager vs. Scrum Master

Project Manager vs. Scrum Master
Project Manager vs. Scrum Master

BTEC HND in Computer Studies at Bolton Institute of Higher Education (BIHE)

Between 1988 and 1990, IT Project Manager Mark Whitfield completed a BTEC Higher National Diploma (HND) in Computer Studies at the Bolton Institute of Higher Education (BIHE). He graduated with a Distinction and achieved the overall first place across the entire two years of the course.

Bolton Institute of Higher Education BIHE
now University of Greater Manchester
Bolton Institute of Higher Education
now University of Greater Manchester

The institution has since evolved, later becoming the University of Bolton and subsequently rebranding as the University of Greater Manchester.

Academic Credentials

  • Institution: Bolton Institute of Higher Education (BIHE) (Deane Road, Bolton, UK)
  • Qualification: BTEC HND in Computer Studies
  • Duration: 2-year, full-time course (1988 – 1990)
  • Final Grade: Distinction (Ranked 1st overall)

Module Breakdown

The comprehensive, full-time curriculum consisted of the following key modules:

  • Computer Systems Architecture: Core principles of computing hardware and underlying system frameworks.
  • Programming Methodology Theory / Practice: Applied software engineering principles and code design patterns.
  • Data Processing: Methodologies for structural handling, processing, and formatting of data volumes.
  • System Analysis: Techniques for analyzing business problems and translating them into technical specifications.
  • Business Information Systems Theory / Practice: The deployment of information technology architectures to solve enterprise workflows.
  • Business Studies: Fundamental commercial practices and organizational economics.
  • Quantitative Techniques: Statistical analysis and mathematical calculations applied to computer logic and business data.

Final Year Project Details

For his capstone graduation project, he developed a functional database application designed specifically for his college:

  • Objective: Built a complete course and registration management utility to record student enrolment, module assignments, and exam results.
  • Database Backend: Developed using an ORACLE SQL database hosted on a localized desktop computer.
  • User Interface: Constructed an ORACLE SQL-forms Graphical User Interface (GUI) running natively on an MS-DOS operating system.
  • Core Capabilities: Programmed automated functions supporting data inserts, record updates, entry deletions, and complete transaction rollback protections.
1988 to 1990 : University of Greater Manchester (previously Bolton Institute of Higher Education – BIHE)
1988 to 1990 : University of Greater Manchester (previously Bolton Institute of Higher Education – BIHE)

related LinkedIn Group

Mark Whitfield BIHE BTEC HND in Computer Studies Graduated Distinction 1990
Mark Whitfield | BIHE | BTEC HND in Computer Studies | Graduated Distinction 1990

Business Analyst BA Learning Roadmap

Business Analyst BA Learning Roadmap
Business Analyst BA Learning Roadmap
Business Analyst Learning Roadmap
BA Learning Roadmap

Project Management Templates to be tailored as required with FREE upgrades

Mark Whitfield’s PM template library features over 200 editable project management and PMO templates. These templates span the entire project lifecycle and are categorized by focus area and framework (e.g., Agile, Waterfall, PRINCE2).

Project Management Templates to be tailored as required with FREE upgrades
Many POaP templates to
be tailored as required

The resources are formatted natively for the Microsoft Office suite, allowing them to be opened on all devices, including desktops, tablets, and smartphones.

The templates are divided into specific categories based on the standard project delivery phases:

📁 Core Template Categories

  • Planning & Execution:
    • Detailed MS Project schedules
    • Excel and PowerPoint Plan on a Page (POaP) examples (over 35 slide examples) to save time constructing from scratch
    • SDLC (Software Development Life-cycle) plans
  • Tracking & Control:
    • Weekly and monthly Status Reports
    • Meeting Minutes
  • Governance & Team Management:
    • Project Organization charts
    • RACI trackers (Responsible, Accountable, Consulted, Informed)
    • Stakeholder Analysis (influence vs. impact)
    • Team onboarding kits and quizzes

📂 Specialized & Framework-Specific Templates

  • Risk & Issue Management: Comprehensive RAIDs log (Risk, Action, Issue, Opportunity, Lessons Learned, Dependencies) with built-in summary charts.
  • Financials: Project Financial Trackers for internal/external costs, forecasting vs. actuals, margin/variation, and expenses.
  • Agile Frameworks: Agile Story Dependency tracking, Burn Down & Burn Up charts, and Sprint tracking guides.
Project Management MS Excel XLS Agile Scrum Sprint Burn Down and Up Templates to be tailored as required with FREE upgrades
MS Excel XLS Agile Sprint Burn
Down and Up Chart Examples

💻 File Formats

All templates are fully editable, and the package provides the following file formats for universal compatibility:

  • Microsoft Word (.docx): Used for walkthrough guides, governance documentation, and standard project status reports.
  • Microsoft Excel (.xlsx): Utilized for task trackers, financial dashboards, RAID logs, and non-MS Project Gantt charts.
  • Microsoft PowerPoint (.pptx): Used for Kick-Off decks, team hierarchy charts, and visual POaP (Plan on a Page) slides.
  • Microsoft Project (.mpp): Detailed work breakdown structure (WBS) and scheduling files for traditional and Agile-hybrid projects.
Project Management MPP Project Templates to be tailored as required with FREE upgrades
MS Project MPP file templates
to be tailored as required

You can download or purchase the complete inventory of these editable files at the Mark Whitfield PROject Templates Store (or via the Etsy Storefront if you prefer that platform). Once purchased, you are also entitled to free lifetime upgrades and additions.

Project Management Templates to be tailored as required with FREE upgrades

Questions every Business Analyst BA should ask…

Questions every Business Analyst BA should ask...
Questions every BA should ask…

Microsoft Project MPP format, timeline & future direction

Microsoft Project—whose native file format extension is .mpp—is one of Microsoft’s longest-running products, originally originating from a DOS-based tool acquired in 1984. Over its four-decade lifespan, it has evolved from a basic critical path method (CPM) scheduler into a core enterprise project and portfolio management (PPM) system.

The .mpp format, which is the proprietary binary file structure used to store metadata, task hierarchies, schedules, and resource assignments, has undergone multiple structural changes to support new features like Agile workflows, critical path mapping, and multiple timelines. Buy MPP MS Project templates (like those above) here.

Chronological Timeline of Microsoft Project (1984 to Present)

  • 1984 – 1986 (The DOS Era): The first commercial version, MS Project 1.0, was released for MS-DOS in 1984. It laid the foundation for Critical Path Method (CPM) scheduling.
  • 1990 – 1993 (Transition to Windows/Mac): The first Windows version (Project 1.0 for Windows) launched in 1990. Microsoft subsequently released a Macintosh version in 1991, but officially ceased its Mac development by 1994.
  • 1995 – 2003 (The Office Integration): With releases like Project 95, Project 98, and Project 2000, the software began to mirror Microsoft Office’s user interface, introducing PERT charts (later renamed Network Diagrams), multiple baselines, and resource pooling.
  • 2007 – 2010 (The Ribbon and Server Era): Project 2010 became the first 64-bit version, introducing a modern ribbon and Backstage view. This era saw widespread use of Project Server for enterprise collaboration.
  • 2013 – 2019 (Cloud & Modern UX): Integrating deeply with the Microsoft 365 environment, these versions introduced resource capacity heat maps, agile task fields, and native Plan-on-a-Page (POAP) timeline views.
  • 2021 – 2024 (Modern Desktop Suite): The latest perpetual releases (Project 2021 and Project 2024) act as heavy-duty scheduling engines that integrate with modern tools like Power BI and Microsoft Teams.

Future Direction of the .MPP Format and Project Management

As of 2026, Microsoft is executing a major platform restructuring. The .mpp format will remain the standard file extension for the standalone, offline desktop application (e.g., Project Professional 2024/Subscription Edition), serving enterprise users who require complex scheduling, multi-project rollups, and deep resource optimization. Buy MPP MS Project templates here.

However, Microsoft is shifting its cloud and portfolio-level infrastructure entirely away from legacy SharePoint-based architectures. This structural shift impacts the .mpp ecosystem in several key ways:

  • Retirement of Project Online: Microsoft Project Online (the cloud-based service that previously stored and synchronized .mpp projects in the cloud) is officially fully retired.
  • Consolidation under Microsoft Planner: Microsoft’s cloud-based work management is converging entirely under the unified Microsoft Planner app (which incorporates former “Project for the web” capabilities).
  • Transition to Modern Cloud Formats: In the web and cloud ecosystem, the rigid and complex .mpp file is being replaced by Microsoft’s cloud-native architecture (which can be exported to standard .xml formats for interoperability).
  • Continued Desktop Support: Organizations requiring complex WBS (Work Breakdown Structure) views, complex dependencies, and local file storage can still utilize the desktop client versions (e.g., accessed via Microsoft Project Plan 3) which natively open .mpp files.
  • Viewer and Interoperability Utilities: Because native .mpp files cannot be opened by Microsoft Planner or Excel, Microsoft provides the XML Format Standard (MS-XDI) as the primary avenue for transferring custom scheduling data between desktop platforms and modern cloud APIs.

Microsoft Project MPP format, timeline & future direction

Mark Whitfield, IT Conference attendance

Mark Whitfield’s IT conference attendance timeline spans over three decades, highlighted by his presentations at international HPE NonStop (Tandem) and BASE24 transaction monitoring forums.

As a core developer, Product Manager, and Technical Project Manager at Insider Technologies Limited (ITL) from 1995 to 2013, he regularly showcased enterprise monitoring suites like Reflex and RTLX across Europe, the US, and South Africa.

The comprehensive, chronological timeline of his detailed IT conference attendance and speaking engagements is broken down below:

The Early Product Manager & Infrastructure Era (1995–1999)

  • Late 1990s (BITUG and EBUG): Following his transition to Product Manager for the Reflex 80:20 monitoring system, Whitfield began speaking at the British Isles Tandem User Group (BITUG) and the European BASE24 User Group (EBUG). He presented technical tracks regarding how Reflex managed complex Guardian operating system procedures and automated automated Y2K code auditing.
  • 1999 (SATUG – South Africa): Whitfield traveled to South Africa to represent ITL at the South African Tandem User Group (SATUG) conference. He delivered presentations focused on real-time ATM/POS transaction monitoring and system infrastructure tracking ahead of the millennium date rollover.

Global Expansion & Peak Product Promotion (2000–2009)

  • Early 2000s (EBUG Expansion): As EBUG annual conferences grew in industry prestige, Whitfield frequently traveled across Europe to give technical track sessions. His presentations focused on BASE24 classic transaction logging, Point-of-Sale (POS) networks, and software resilience utilities.
  • 2003 (ITUG – San Jose, USA): He attended and spoke at the high-profile International Tandem User Group (ITUG) conference in San Jose, California. He presented a specialized technical track detailing ITL’s strategic approaches to HP NonStop Enterprise Management integration.
  • 2005 (BITUG SIG): Whitfield attended the BITUG Special Interest Group (SIG) event in the UK, engaging with regional banking stakeholders and system engineers to showcase platform diagnostics.
  • 2007 (EBUG – Istanbul, Turkey): Whitfield managed the ITL corporate footprint and product presentations at the international EBUG meeting in Istanbul. This event highlighted the extraction capabilities of their next-generation RTLX tracking software.
  • 2008 (SATUG – South Africa): He marked his second attendance at SATUG. He paired this international trip with presentations on high-availability monitoring for African financial networks.
  • 2008 (EBUG – Vienna, Austria): At this pivotal European summit, Whitfield presented amid a massive industry transition. His sessions addressed real-time transaction tracking options as immediate payments emerged in Europe and ACI announced the retirement of legacy BASE24 Classic systems.
  • 2009 (EBUG – Prague, Czech Republic): He attended the Prague conference to champion continued technical support, monitoring solutions, and software extensions for banking platforms still utilizing Tandem servers.

Miscellaneous European EBUG Presentations

Throughout his 18-year career at ITL, Whitfield also consistently attended and delivered product update presentations at EBUG chapters across other major European capital cities. These locations included:

  • Madrid, Spain
  • Lisbon, Portugal
  • Malta
  • Budapest, Hungary
  • Athens, Greece
  • Edinburgh, Scotland

Senior Leadership & Agile Training Era (2010–Present)

  • November 2017 (Capgemini Campus – Chantilly, France): Following a career shift toward cloud transformations, Digital Delivery, and enterprise architecture, Whitfield attended the intensive Advanced Engagement Manager (EM) Course at the Capgemini Campus (Serge Kampf Les Fontaines). This event focused on high-scale Agile Scrum project management frameworks rather than legacy hardware engineering.

Mark Whitfield, Senior Project Manager, Career Summary

Mark Whitfield is a UK-based, SC-cleared Senior IT Project Manager and Engagement Manager with over three decades of experience in software development lifecycle (SDLC) delivery.

Mark Whitfield, High-Level Career Summary from 1990 thru 2026

Mark Whitfield, High-Level Career
Summary from 1990 thru 2026

Over his career, he has transitioned from deep technical engineering on legacy systems (HPE NonStop formerly Tandem Computers) to enterprise-scale digital transformation, cloud migrations, and API-led integrations. He is also the author of a comprehensive online toolkit for project delivery frameworks.

Click the ‘Company Worked‘ links below for more detail as required.

Project Management Career Breakdown:

1. Early Engineering & Technical Analysis Era (1990–1995)

  • Company Worked: The Software Partnership / Deluxe Data International
  • Geographical Location: Runcorn (head office) / on-site at both Knutsford / Poole, UK (for Barclays delivery)
  • Clients include: Barclays Bank (BBM II), RaboBank, Bank of Scotland, Girofon, TSB
  • Main Focus Items: Core software design, coding, and back-end integration for electronic desktop banking.
  • Technology Areas: Electronic banking software systems. Periphonics interactive (touch-tone phone) voice software.
  • Software Languages/ Products: sp/ARCHITECT-BANK, SQL, COBOL, SCOBOL, PATHWAY, PATHMAKER, ENSCRIBE, INSPECT, EMS, Tandem Mainframes (now HPE NonStop)
  • Methodology: Early iterative development & structured Waterfall lifecycles.

2. Technical Consultancy & Product Management (1995–2013)

  • Company Worked: Insider Technologies Limited (ITL)
  • Geographical Location: Salford Quays, UK (office); London, UK; Client sites across Europe/ Middle East
  • Clients include: Global Payments, Standard Chartered, Girofon, Rabobank, CRESTCo (Euroclear), Alrajhi Bank, LloydsTSB, HSBC, Santander, Bank of Ireland, Bank of Valletta (Malta) and both Commercial and Piraeus Bank (Greece)
  • Main Focus Items: Infrastructure consulting, volume testing, system management & monitoring, and Service Level Agreement (SLA) monitoring for critical path payment applications. Attending related conferences, EBUG, ITUG, BITUG, SATUG
  • Technology Areas: HPE NonStop monitoring, ATM/POS system & transaction monitoring and stock settlement.
  • Software Languages/ Products: Reflex, RTLX, Sentra, TIVOLI, COMMAND/POST, XPERT24, XPNET, HPE NonStop, HP OpenView Operations, BASE24 Classic, BASE24-eps, C, C++, SQL, SCOBOL, COBOL, TAL, PATHWAY, ENSCRIBE, EMS, MS Project
  • Methodology: Structured Waterfall, Agile Scrum & Custom Product Engineering Lifecycles.
  • Also: Designer and author of a new company website using an Open Content Management framework identified as part of a Research phase.

3. Professional Services Banking Delivery (2013–2014)

  • Company Worked: Wincor Nixdorf
  • Geographical Location: Woking / Bracknell / UK wide
  • Client: Lloyds Banking Group
  • Main Focus Items: Modernising legacy ATM software and directing hardware/software transitions. Implementing ProClassic/Enterprise and PC/E SmartClient (Win 7) to replace the existing ProCash/NDC (Win XP) Stacks on a variety of multivendor devices.
  • Technology Areas: Multi-vendor hardware & software integration for ATMs.
  • Software Languages/ Products: BASE24 Classic, ProClassic Enterprise (PC/E), Oracle, AIX Platform, Windows 7
  • Methodology: Strict PRINCE2 Waterfall and Agile transition methodologies.
  • Also: Wincor ‘Above and Beyond’ award for Customer Satisfaction, Commitment to Excellence and Commitment to One Wincor

4. Digital Sportsbook Transformation (2014–2016)

  • Company Worked: Betfred
  • Geographical Location: Wigan / Greater Manchester, UK
  • Client: Betfred Online and Mobile
  • Supplier Management: for external software suppliers like Degree53, Playtech, Onionsack, Intelligent Payments (Myriad), Inspired, iovation, StreamUK, Finsoft, Ineda, OtherLevels, Appsflyer, Income Access, Activewin, Virgo, Virtue Fusion, In Game Media, Satellite Information Services (SIS) and IGT
  • Main Focus Items: Taking new sports and virtual gaming components live, integrating payment gateways, managing app release cycles, and handling regulatory compliance.
  • Technology Areas: Fraud detection, consumer mobile/desktop betting platforms.
  • Software Languages/ Products: Java, iOS, Android, MS SQL, ASP.NET
  • Methodology: Agile SCRUM.

5. Enterprise Cloud & Integration Delivery (2016–Present)

  • Company Worked: Capgemini UK Consultancy
  • Geographical Location: Manchester / London and UK wide
  • Clients include: Jaguar Land Rover (JLR), Royal Mail Group (RMG), NATS, UK Gov, Heathrow, MuleSoft (augmented)
  • Main Focus Items: Managing hybrid cloud migrations, re-hosting/ refactoring applications, API-led connectivity, and complex manufacturing supply chain data pipelines.
  • Technology Areas: Hybrid cloud infrastructure and system integration.
  • Software Languages/Products: MuleSoft Anypoint Platform, Azure, AWS, Power Platform, Enablon
  • Methodology: Hybrid Agile and PRINCE2.
  • Also: C&CA UK’s Communications & Engagement Award Winner 2022 – Cloud & Custom Applications – Capgemini UK.

In addition to his consultancy work, Mark Whitfield actively publishes his extensive collection of Project Management Templates, which are actively utilized across the industry for RAID Logs, Agile Burndown Charts, and Plan on a Page (POaP) blueprints.