Since graduating in 1990, UK-based Senior IT Project and Engagement Manager Mark Whitfield has worked with over 65 employers, banking institutions, enterprise clients, third-party technology suppliers, and training providers.

His career spans software engineering on legacy Tandem / HPE NonStop mainframes through to enterprise digital transformation, cloud migration, and API-led integration delivery. All organisations documented in his career portfolio on PROject Templates are detailed below.

Employers & Direct Career Roles (1990–Present)

• The Software Partnership (TSP) / Deluxe Data International Operations (1990–1995). Worked in Runcorn, Knutsford, and Poole as a Programmer and Lead Analyst. He engineered early desktop electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
• Insider Technologies Limited (ITL) (1995–2013). Spent 18 years in Salford Quays scaling from Senior Programmer to Product Manager and IT Project Manager. He delivered HPE NonStop monitoring (Reflex), batch scheduling (MultiBatch), and ATM/POS log extraction (RTLX, Sentra) solutions.
• Wincor Nixdorf UK (2013–2014). Operated as an Agile IT Project Manager based in Woking, Bracknell, and Halifax. He managed ATM hardware and software transitions across major UK retail banks.
• Betfred (2014–2016). Served in Wigan as Senior IT Project Manager for Betfred Online and Mobile. He led Agile Scrum deliveries across sportsbooks, virtual gaming, mobile apps, and payment gateways.
• Capgemini UK (2016–Present). Works out of Manchester and London as an SC-cleared Engagement Manager and Delivery Manager. He oversees hybrid cloud migrations (AWS, Azure), Power Platform deployments, and enterprise integrations across private and public sectors.
• MuleSoft, a Salesforce Company (2018–2019). Augmented from Capgemini into MuleSoft as a Delivery Manager. He oversaw Anypoint Platform portfolios, discovery workshops, and outcome-based delivery plans.

Banking, Financial & Payment Clients

• Al Rajhi Bank (Saudi Arabia). Led on-site consultancy and Agile Scrum delivery in Riyadh to parse 10 years of archived ATM/POS transaction logs into the RTLX querying suite.
• Alliance & Leicester (now Santander). Delivered enterprise transaction and payment monitoring software solutions during his tenure at Insider Technologies.
• Bank of England. Managed enterprise-grade IT infrastructure and critical transaction platform solutions.
• Bank of Ireland. Provided HPE NonStop system management and payment application monitoring consultancy.
• Bank of Scotland. Developed core sp/ARCHITECT-BANK electronic desktop banking code on Tandem mainframes.
• Bank of Valletta (Malta). Delivered critical path payment monitoring and SLA tracking utilities.
• Barclays Bank. Worked on-site in Knutsford and Poole developing the Barclays Business Master II (BBM II) electronic banking and batch billing modules, alongside later digital transformation deliveries.
• Commercial Bank of Greece. Implemented HPE NonStop ATM/POS transaction monitoring and system management tools.
• CRESTCo (now Euroclear UK & International). Completed an on-site consultancy placement in London in 1997 to build high-volume performance and throughput benchmarking software for their Stock Settlement application.
• Deutsche Bank. Delivered high-volume financial transaction and infrastructure software solutions.
• Girofon (Denmark). Engineered sp/ARCHITECT banking code and Periphonics touch-tone interactive voice response (IVR) balance-checking software.
• Global Payments. Delivered browser-enabled Real-Time Log Extraction (RTLX) and transaction monitoring systems.
• HSBC. Deployed RTLX transaction querying software and HPE NonStop payment monitoring solutions.
• Lloyds Banking Group (LBG) / Lloyds TSB. Managed a £5m+ Wincor Nixdorf workstream on-site in Halifax for the Self-Service Software Replacement (SSSR) ATM estate upgrade, alongside earlier RTLX and BASE24 monitoring projects.
• Piraeus Bank (Greece). Supported payment application monitoring and infrastructure optimization during his Insider Technologies tenure.
• Rabobank (Utrecht, Netherlands). Developed sp/ARCHITECT-BANK electronic banking logic and later provided HPE NonStop monitoring consultancy.
• Royal Bank of Scotland (RBS). Engineered and deployed mission-critical electronic banking transaction logic on Tandem mainframes.
• Standard Chartered. Delivered SLA and transaction monitoring solutions for critical payment platforms.
• TSB. Developed early desktop corporate banking software modules (COBOL85 and NonStop SQL) at The Software Partnership.

Enterprise, Aviation, Automotive & Public Sector Customers

• Aerospace & Defence Sector Clients. Served as Senior Project Lead managing SC-cleared client-side project tracking, multi-million-pound budgets, and structured gateway deliveries.
• Heathrow Airport. Managed critical middleware, software, and infrastructure implementations via Capgemini UK.
• Jaguar Land Rover (JLR). Acted as Capgemini Project Manager leading a large-scale Agile system integration, supply chain data pipeline, and middleware programme.
• Local Regional Government (LRG). Led public sector digital programmes, including a Microsoft Dynamics 365 CRM discovery and build for citizen issue tracking.
• NATS (National Air Traffic Services). Managed critical infrastructure platform monitoring and enterprise systems delivery.
• Royal Mail Group (RMG). Directed large-scale IT shipping, hybrid cloud migration, and backend network tracking updates.
• UK Central Government (UK Gov). Spearheaded multi-million-pound public sector application estate migrations and managed delivery under the UK Government CHIP Framework.

Third-Party Suppliers, Vendors & Technology Partners

During his roles at Betfred, Insider Technologies, and Capgemini, Mark managed external software suppliers and integrated third-party platforms:

• Gaming, Sportsbook & Data Suppliers (via Betfred). Managed third-party delivery pipelines for Activewin, Appsflyer, Degree53 (UX agency), Finsoft, IGT, In Game Media, Income Access, Ineda, Inspired, Intelligent Payments (Myriad), iovation (fraud detection), Onionsack, OtherLevels, Playtech, Satellite Information Services (SIS), StreamUK, Virgo, and Virtue Fusion.
• Enterprise Hardware & Middleware Partners. Integrated and certified solutions alongside ACI Worldwide (BASE24, XPNET), Boole & Babbage (COMMAND/POST), Hewlett Packard Enterprise / Tandem Computers (HPE NonStop, HP OpenView Operations), IBM (Tivoli, WebSphere MQ, AIX), Microsoft (Azure, Power Platform, Dynamics 365, SQL Server), Oracle, Periphonics / Nortel (VPS voice systems), Thales e-Security (HSM8000, PayShield 9000, SafeSign), and Wolters Kluwer (Enablon).
• Industry User Groups & Conference Bodies. Presented and collaborated with banking delegates through BITUG (British Isles Tandem User Group), EBUG (European BASE24 User Group), ITUG (International Tandem User Group), and SATUG (South African Tandem User Group).

Training Companies & Educational Institutions

Mark’s formal education and documented professional training history span the following institutions and training providers:

• Bolton Institute of Higher Education (BIHE) (1988–1990). Graduated with Distinction (1st overall in cohort) in a two-year BTEC Higher National Diploma (HND) in Computer Studies.
• Capgemini University / Campus (2016–Present). Completed Advanced Engagement Management Certification Level 2 at Serge Kampf Les Fontaines (Chantilly, France), alongside internal UK Business Unit and e-learning modules.
• Comtec Computer Training (1997). Completed formal C and C++ programming certification.
• HP NonStop UK Education Centre (1993–1995). Completed technical mainframe courses in Guardian Principles, Performance Analysis and Tuning, and TAL Programming.
• IIL UK Education Centre (2000). Attained Orange Belt certification in the Microsoft Project ’98 Certification Series.
• ILX Group (2011). Completed accredited PRINCE2 Foundation and PRINCE2 Practitioner certifications under Cyril Caulkin.
• iTrain Education (2009). Attended London courses on Writing for the Web and Website Promotion and Visibility by Design with Dave Fisher.
• Microsoft Training & Udemy (2022–2024). Completed online certification for AZ-900 Microsoft Certified Azure Fundamentals and refresher courses in Microsoft Excel.
• Outsource (2001). Completed in-house Sales and Marketing training delivered by Peter Donovan.
• Periphonics / Nortel (1994). Trained on VPS 7000/9000 Series Voice Processing Application Development (VOS 4.3).
• Pinnacle Corporate Limited (2019). Completed Resilience and Peak Performance training led by Richard Reid at Capgemini Manchester.
• QA Training (2009). Completed Microsoft SQL 2000 Transact-SQL (M2071) training in Leeds.
• RADTAC (2011). Completed in-house Agile Scrum framework training.
• Remarc Technologies Training (2007). Completed course 2310B (Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET) in Leeds.
• SkillPath Seminars (1999–2006). Attended Manchester workshops on Managing Multiple Projects, Successful Project Management, and Designing Good Marketing Literature.
• Thales e-Security (2006). Completed in-house Cryptography training led by Tim Fox.

Mark Whitfield – Companies worked with since 1990 above