Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and IT professional with over 31 years of experience in both public and private sectors, specializing in software development, cloud migration, and IT systems delivery.
He is currently associated with Capgemini (since 2016) and runs a project management resource website, PROject Templates.
Joined Capgemini in 2016 having worked at ascending points in software development lifecycle projects for over 31 years
Key Qualifications & Experience:
Roles: Senior Project Manager, Engagement Project Manager, Delivery Manager, and former programmer.
Methodologies: PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches.
Sector Experience: Extensive experience in finance and banking, including ATM software swap-outs, cloud migration (Azure, AWS, Power Platform), and POS monitoring systems.
Background: Graduated in Computing in 1990; worked as a developer (COBOL, SQL, Tandem / HPE NonStop) before transitioning to project management.
PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches
Professional Highlights:
Delivered major projects for clients such as Barclays, Bank of England, HSBC, Royal Mail Group, UK & Welsh Government, Heathrow, and Jaguar Land Rover.
Led complex IT infrastructure projects and business transformations.
Maintains mark-whitfield.com, offering over 200 project management templates, trackers (RAID, budget, benefit, cost etc.), and many plans for Agile / Waterfall projects including 30+ Plan On a Page (POaP) and MS Project MPP examples (click on Blog above for a summary).
Provides specialized templates for PRINCE2 7th edition and MS Project (MPP).
December 2022 – C&CA UK’s Communications & Engagement Award Winner – Cloud & Custom Applications – Capgemini UKNovember 2017 – Advanced Engagement Management Course – Level 2 ExamJune 1990 – Higher National Diploma in Computer Studies, Distinction
Agile Scrum is a widely adopted, iterative, and incremental framework designed to manage complex product development and software projects.
It breaks down large, daunting projects into small, manageable units called sprints—fixed-length iterations typically lasting 1–4 weeks—to deliver functional components faster and adapt to changing requirements.
Detailed Summary of the Scrum Framework
Scrum relies on three pillars—transparency, inspection, and adaptation—and is defined by specific roles, events, and artifacts.
1. The Scrum Team (Roles)
Product Owner (PO): Maximizes the value of the product by managing the Product Backlog. They define “what” is built.
Scrum Master: A servant-leader who helps the team follow Scrum theory and removes impediments.
Developers: The cross-functional team members responsible for creating the increment each sprint.
2. Scrum Events (Ceremonies)
Sprint Planning: Defines the Sprint Goal and the work to be done during the sprint.
Daily Scrum: A 15-minute daily meeting for developers to synchronize activities and plan the next 24 hours.
Sprint Review: Held at the end of the sprint to showcase the increment to stakeholders and gather feedback.
Sprint Retrospective: The team reflects on the process and identifies improvements for the next sprint.
3. Scrum Artifacts
Product Backlog: An ordered list of everything required in the product.
Sprint Backlog: The set of Product Backlog items selected for the sprint, plus the plan for delivering them.
Increment: The usable, working product increment produced at the end of a sprint.
Evolution of Scrum Over the Years
Scrum was developed in the early 1990s as a response to the failures of the linear “waterfall” approach.
1986 (Concept Origins): Takeuchi and Nonaka publish “The New New Product Development Game,” comparing traditional relay-race product development to a rugby “scrum” team.
1993 (First Implementation): Jeff Sutherland, John Scumniotales, and Jeff McKenna implement the first Scrum team at Easel Corporation.
1995 (Public Introduction): Ken Schwaber and Jeff Sutherland formalize Scrum and present “The Scrum Development Process” at the OOPSLA ’95 conference.
2001 (Agile Manifesto): Sutherland and Schwaber become signatories of the Agile Manifesto, cementing Scrum as a major Agile methodology.
2010 (The Scrum Guide): The first official Scrum Guide is released to standardize the framework worldwide.
2011–2017 (Refinements): The guide is updated to clarify roles and events, including strengthening the role of the Scrum Master and introducing self-organizing teams.
2020 (The Modern Scrum Guide): A major update makes the guide less prescriptive, focusing on a single Scrum Team (removing “development team” and “scrum team” split), introducing the Product Goal for long-term focus, and focusing on one team working towards one product.
Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and Engagement Manager specializing in complex IT software development lifecycle (SDLC) projects, digital transformation, and cloud migrations.
Currently based in Greater Manchester, UK, he has over 31 years of experience in the IT industry, working with major blue-chip companies across various sectors, including UK Government, retail banking, aerospace, and utilities.
He is a certified PRINCE2 Practitioner, skilled in both Agile SCRUM and Waterfall methodologies.
Mark specializes in bridging technical teams and business stakeholders, delivering complex IT systems under challenging conditions.
His career spans from early roles as a developer on Tandem Mainframe Computers (HPE NonStop) to senior management positions focusing on cloud resources, API integrations, and CRM platform implementations.
Key Strengths: Cloud Migration (Azure/Dynamics 365), Payment Systems (ATM/POS), and API-led connectivity.
Detailed Career Timeline:
Nov 2023 – Feb 2024 (UK Government – Capgemini): Acted as Client-Side Technical Delivery Manager for a £1m+ Fish Export Service (FES) to CHIP project, facilitating Azure-based API updates for UK-Northern Ireland trade.
Nov 2022 (UK Government – Capgemini): Managed two Microsoft Dynamics 365 Azure Cloud projects, including a £0.4m Dynamics 2016 migration and a £0.54m CRM platform discovery/build.
Feb 2022 (UK Utility Industry – Capgemini): Managed a £0.5M project migrating legacy document management systems to an Azure-based Enablon product.
2020 (UK Gov – Capgemini): Senior PM for a £375k Agile proof-of-concept (POC) project migrating legacy applications (MS Access/Oracle) to Microsoft Azure and Dynamics 365.
Oct 2018 – June 2019 (MuleSoft): Served as Delivery Manager overseeing 5+ UK accounts for MuleSoft Anypoint Platform (API-led connectivity) implementations.
Oct 2017 (Automotive Industry – Capgemini): Managed a £430k Digital Readiness project and a £670k Customer Portal/Online Sales project (Agile).
May 2017 (Local Govt – Capgemini): Led a £400k telecommunications project (CCaaS) for the Support for Mortgage Interest (SMI) program.
Jan 2017 (Aerospace/Def – Capgemini): Senior Project Lead for two £1.3M projects with high-governance and gated deliverables.
Jan 2016 – Present (Capgemini UK): Joined as an Engagement Manager (A8), working on projects including Apple iOS app development for UK Air Traffic (NATS) and a £4.3M data center migration for Postal Services.
Dec 2014 – Jan 2016 (Betfred Limited): IT Senior Digital Project Manager for online/mobile payment gateways and sports book platforms.
Sep 2013 – Dec 2014 (Wincor Nixdorf): Senior Project Manager for a £5+ million ATM/POS software swap-out at a UK retail bank.
2013 (Retail Banking – Riyadh): Delivered an RTLX transaction tracking project (BASE24 Classic) at a Saudi Arabian bank.
1995 – 2013 (Insider Technologies): Worked on Strategic Technical Initiatives and bank-facing projects on the HPE NonStop platform (Tandem) for products Reflex 80:20, Reflex ONE24, RTLX and XPERT24.
1990 – 1995 (The Software Partnership/Deluxe Data): Commenced career as a programmer specializing in electronic banking software on Tandem Computers (HPE NonStop), sp/ARCHITECT-BANK
Education:
1988 – 1990: Higher National Diploma (HND) in Computing, Distinction/Overall First, Bolton Institute of Higher Education (now University of Greater Manchester from 2024).
Mark Whitfield, SC Cleared Senior Project Manager, Manchester
Mark Whitfield is a highly experienced, SC-cleared Senior Engagement Project Manager at Capgemini UK (2016–present), specialising in complex Agile and Waterfall digital transformations, cloud migrations (Azure/AWS), and application modernisation.
Based in Manchester, he has delivered high-value projects for government, automotive, and aerospace sectors, often acting as a key client-side technical lead.
Key Capgemini Projects and Account Experience (2016–Present)
UK Government – Fish Export Service (£1m+): Served as Technical Delivery Manager (Nov 2023–Feb 2024), leading two Agile Scrum teams to build a CHIP inspection portal, extending APIs in MS Azure cloud.
UK Government – MS Dynamics Cloud Migration (£1m+): Managed start-up and delivery of Azure Cloud projects (Nov 2022), including migrating 12 Dynamics 2016 apps to Dynamics 365 Online.
UK Utility Industry – Cloud Migration (£0.5m+): Led the transition from a legacy document management system (EQS) to Microsoft Azure product Enablon.
Automotive – Digital Transformation (£1m+): As Engagement Manager (Oct 2017), managed a £670K Customer Portal/New Car Online Sales project and a £430K Digital Readiness project at the Aston Agile Delivery Centre.
Postal Services – Migration Project (£4.3m): Acted as PM for a major migration of 1100+ interfaces between data centres in 2016.
Aerospace & Defence – iOS App Delivery: Led Agile delivery of new Apple iOS apps for a UK-wide air traffic organisation, handling sensitive military and public-facing data.
MuleSoft (Oct 2018–June 2019): Augmented as a Delivery Manager, managing up to 5 UK accounts using Outcome Based Delivery (OBD) for API-led projects.
Betfred (2014–2016): Senior Digital Project Manager for online/mobile gambling platforms.
Wincor Nixdorf / Insider Technologies (1995–2013, see below also): Focused on HPE NonStop/BASE24 banking software and legacy ATM software replacement, including projects for Lloyds Banking Group and in Saudi Arabia.
Mark is recognized for being a “no-ego” leader, proactive with detail, and highly effective at managing complex stakeholder environments, often providing a “barrier” for developers against challenging clients, according to colleague feedback.
Mark Whitfield worked at Insider Technologies Limited (ITL) for 18 years, from 1995 to 2013. During his tenure, he progressed from technical roles to Manager of Strategic Technical Initiatives, serving as a Project Manager, Pre-sales Technical Consultant, and Team Lead.
Below is his work focus broken down by era and project type for Insider Technologies Limited, Salford Quays:
Early Era: Technical Foundations & Product Support (1995 – Early 2000s)
Whitfield’s initial focus was heavily technical, providing hands-on support and development specifications for the company’s core HP NonStop (Tandem) banking products.
Core Technical Support: Provided 24×7 technical support for major financial institutions including the Bank of England, Royal Bank of Scotland, and Euroclear (formerly CRESTCo).
Security & Cryptography: Supported Thales e-SECURITY products (Security Resource Manager and SafeSign) running on NSK, Windows, and Unix platforms, focusing on cryptographic functions like MACcing and PKI verification for banking applications.
Developer Management: Acted as a manager for developers, providing technical details and specifications for implementation on NonStop development projects.
Middle Era: Product Development & Design (Mid-2000s – 2008)
During this period, his role expanded into technical design and product management for new software solutions.
XPERT24 Product Launch: Produced the technical design documents and program specifications for XPERT24 (XPNET Performance Monitoring and Tracking).
Designed it to monitor the XPNET layer of BASE24, specifically tracking ATM/POS transaction interchange counters.
Authored the supporting marketing literature and technical user manuals.
R&D Initiatives: Led research and development for BASE24 (P)TLF log file analysis, integrating the Windows-based product Sentra to provide graphical front-end interfaces.
HSBC Implementation (2008): Headed the team that successfully delivered mainframe ATM and POS monitoring software to HSBC bank.
Late Era: Strategic Initiatives & Major Bids (2008 – 2013)
In his final years at ITL, he focused on large-scale business transformation and high-value project management.
Strategic Technical Initiatives: Served as the Manager of Strategic Technical Initiatives, bridging the gap between sales and technical delivery.
LloydsTSB ‘OISS’ Replacement: Managed a major bid to replace the legacy “OISS” operations tool at LloydsTSB (which monitored 5,000 ATMs) with ITL’s Reflex ONE24 product.
Responsible for gap analysis, technical assessment, and project costing.
Architecture & Design Partnerships: Worked closely with joint architects at Alliance & Leicester (now Santander) on the design and development of what would become a primary product set.
Product Portfolio Oversight: Managed the lifecycle of primary products including Reflex 80:20, Reflex ONE24, and the more recently introduced MultiBatch.
Mark Whitfield is a Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in digital transformation, payment systems, and HPE NonStop (Tandem) technology.
He is SC cleared (valid until 2031) and currently works at Capgemini UK, having transitioned from a technical programming background to senior project leadership roles.
He is also the creator of PROject Templates, providing a comprehensive, editable suite of over 200 project management tools built over 24+ years of experience.
Comprehensive Career Timeline by Era
1. Technical Foundations & Mainframe Development (1990–1995)
1990: Graduated in Computing at University of Bolton; started as a programmer at The Software Partnership (later Deluxe Data), Runcorn.
1990–1994: Specialised in electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers (HPE NonStop), developing in COBOL85 and NonStop SQL for major banks.
1994: Developed batch billing modules for Barclays Business Master II (BBM II) on-site in Knutsford and Poole.
1995–2013: Worked at Insider Technologies Limited as Senior Development Engineer/ Project Manager.
1997: Conducted volume testing/benchmark software for CRESTCo (now Euroclear) on new S7000 hp NonStop nodes.
2002: Managed and attained the first HP OpenView Operations 2-way Smart Plug-In (SPI) certification for the HPE NonStop platform.
2000s (Early): Developed RTLX (Real-Time Log Extraction) for BASE24 POS and ATM transaction monitoring, collaborating with banking clients like HSBC and Global Payments.
2013: Delivered a large BASE24 transaction tracking project at Al Rajhi Bank in Riyadh, Saudi Arabia.
ProjectTemplatesSoft is an established Etsy shop specializing in professional-grade project management tools and documentation templates. Based in the UK, the shop focuses on providing structured frameworks for methodologies like PRINCE2 and Agile, catering to project managers, consultants, and business owners who need “ready-to-use” industry-standard assets.
Plan On a Page POaP example template in Microsoft PowerPoint (35+)
Example of many POaP Plan On a Page templates for tailoring in MS PPT
Full Overview
The shop’s primary value proposition is bridging the gap between complex theoretical frameworks (like PRINCE2) and practical, everyday project execution. Their products are designed to be fully editable and professionally formatted to save users hundreds of hours of manual document creation.
Example Agile Sprint Burn Down Chart template in MS Excel
Platform Focus: Primarily Microsoft Excel and Microsoft Word.
Target Audience: Project managers (PMs), PMO leads, small business owners, and consultants.
Key Methodology Support: PRINCE2 (Project in Controlled Environments) and Agile Project Management.
Unique Selling Point: Includes annotated walkthrough guides and practical examples within the templates to help users “tailor” tools to their specific projects.
Example of many MS Excel Budget Finance tracker templates to tailor
Detailed Breakdown of Template Offerings
The shop provides a wide range of assets, typically categorized by project phase or methodology:
1. Waterfall & PRINCE2 Specifics
These templates focus on structured, sequential project delivery.
PRINCE2 MS Excel Plans: Fully annotated and editable project plans that follow the PRINCE2 methodology.
Waterfall Project Planners: Comprehensive tools that often include Gantt charts and resource cost trackers.
Document Bundles: Frequently includes “FREE Upgrades and additions” and a variety of MS Word templates for formal reporting and governance.
Example template charts for the MS Excel Budget / Cost trackers
2. Project Control & Tracking Tools
Highly functional spreadsheets for day-to-day oversight:
Resource & Cost Trackers: Specialized Excel sheets for monitoring budget vs. actual spend and personnel allocation.
Action & Task Trackers: Simple but effective tools for logging team responsibilities and deadlines.
Example of many MSP MPP Microsoft Project Plan templates to tailor
3. Agile & Lean Assets
For teams operating in iterative environments:
Agile Project Templates: Specific documents for sprint planning and backlog management.
Kanban Boards: Visual task management layouts within Excel or Google Sheets environments.
Example Agile Burn Up Chart template in MS Excel
Why Users Choose ProjectTemplatesSoft?
Expert Craftsmanship: Reviews highlight that the seller is knowledgeable and provides active support for project management questions.
Comprehensive Documentation: Unlike basic planners, these often come with Word walkthrough guides, ensuring the buyer knows how to actually use the tool in a professional setting.
Cost Efficiency: Buying a pre-built, professional bundle is significantly cheaper than hiring a consultant to build a PMO toolkit from scratch.
Mark Whitfield’s Project Management templates are a comprehensive, editable suite of over 200 documents designed for Agile, Waterfall, and PRINCE2 methodologies, based on over 30 years of project delivery experience. Available through his website (click banner link above), Etsy, Flevy and Eloquens, these templates are designed to be used across the project lifecycle—from initiation to closure—and include lifetime free updates and additions.
Many POaP Plan On a Page examples
Full Overview of Mark Whitfield Template Bundle
The bundle, priced at around £38.00 (as of April 2026), provides tools for MS Excel, Word, PowerPoint, and MS Project (.mpp).
1. Planning & Scheduling
MS Project (MPP / MSP): Includes full PRINCE2 7th Edition, Agile Scrum, and SDLC (Software Development Life-cycle) plans.
Excel Detailed Plans: Includes Gantt chart tracking for users without MS Project.
Plan on a Page (POaP): Over 30 PowerPoint examples for executive summaries.
Example Plan On a Page POaP
2. PRINCE2 & Governance
Full set of over 200 documents including Project Initiation Document (PID), Business Case, Work Packages, Risk Management Strategy, and Configuration Item Records.
Reporting: Highlight reports, exception reports, and end-stage reports.
PRINCE2 Delivery Plan in MS Excel Example
3. Tracking & Risk Management
RAID Logs: Comprehensive trackers for Risks, Assumptions, Issues, and Dependencies (includes simple and detailed versions).
Finance Trackers: Simple and full project finance trackers (forecasting, actuals, variance, rate lookups).
SDLC: Detailed Software Development Life-cycle plans.
Deployment/Runbook: Execution and release planning documents.
Agile: Burn down and burn up charts.
Example Agile Scrum Burn Down Chart
Detailed Timeline by Project Life Cycle
Templates provide detailed MS Project (.mpp) and Excel schedules that map out the standard project life cycle over time. The plans include notes and color-coded tasks (black: standard task, blue: artifact creation, brown: decision/event, purple: artifact update).