Mark Whitfield, Website Author – Background and Career Timline

Mark Whitfield is a Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC). He is currently a SC-cleared Engagement Manager at Capgemini UK. 

Professional Background by Era

  • 1990–1995: Early Programming (The Software Partnership/Deluxe Data)
    • Role: Programmer/Lead Analyst.
    • Focus: Developed electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers (now HPE NonStop).
  • 1995–2013: Senior Development & Product Management (Insider Technologies)
    • Role: Progressed from Senior Programmer to Project Manager for Strategic Technical Initiatives.
    • Focus: Developed platform health and diagnostic modules for the “Reflex” monitoring product.
  • 2013–2014: Project Management (Wincor Nixdorf)
    • Role: Project Manager, Professional Services – Banking Division.
    • Focus: Managed the Wincor Nixdorf workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
  • 2014–2016: Digital Project Management (Betfred)
    • Role: Senior Digital Project Manager, Online and Mobile Division.
    • Focus: Delivered payment gateways, sportsbooks, and virtual gaming components for iOS, Android, and Windows.
  • 2016–Present: Senior Engagement Management (Capgemini)
    • Role: Engagement Manager (A8), Custom Bespoke Solutions.
    • Focus: Leading digital transformation and cloud migration projects for public and private sector clients. 

Technologies & Frameworks

  • Project Methodologies: Agile SCRUM, PRINCE2 (Practitioner), Waterfall, ITIL, and ISO QA.
  • Mainframe & Infrastructure: HPE NonStop (Tandem), IBM ESB, UNIX shell scripting, and Cloud (MS Azure/AWS).
  • Programming & Databases: C/C++, MS SQL, Java, COBOL85, TAL, TACL, and SCOBOL.
  • Tools: MS Project, MS Excel/Office, MuleSoft Anypoint Platform, and Jira. 

Major Projects & Customers

  • UK Government: Managed a £13.5m cloud migration of 130 applications and the £1m+ Fish Export Service (FES) to CHIP portal.
  • Royal Mail Group (RMG): Managed a £4.3m data centre migration project involving over 1,100 interfaces.
  • Lloyds Banking Group (LBG): Led a £5m+ self-service software replacement project.
  • Other Notable Clients: Jaguar Land Rover (JLR), Heathrow, NATS (Air Traffic Control), Barclays, HSBC, Deutsche Bank, and Euroclear. 

Awards & Education

  • Awards:
    • C&CA UK’s Communications & Engagement Award (2022) at Capgemini UK.
    • Project Recognition Award from Wincor Nixdorf for achievements on the LBG SSSR project.
  • Education:
    • HND in Computer Studies (Distinction) from the University of Greater Manchester (formerly BIHE), 1988–1990.
    • A-Levels in Computer Science and Biology from Leigh College. 

Project Management Templates

Whitfield provides a library of over 200 editable resources through his site, PROject Templates, designed for Agile, Waterfall, and PRINCE2 7th Edition delivery. Key items include: 

  • Plan on a Page (POaP): Over 35+ executive-level summary slides.
  • Detailed Project Plans: Templates in MS Project (MPP) and Excel for SDLC tracking.
  • RAID Logs: Comprehensive registers for risks, actions, issues, and dependencies. 

Mark Whitfield Background and Career Timline

RTLX by Insider Technologies, Overview and Timeline by Year

Insider Technologies RTLX (now C-Deep (Transaction Monitoring) https://etinet.com/products/c-deep-transaction-monitoring/ ) is a real-time monitoring and tracking solution designed to provide end-to-end visibility for high-volume electronic payments and transactional processes. It specifically ensures that every stage of a payment—from the initial card “tap” at a point-of-sale (POS) terminal to the final movement of funds from an account—is monitored to maintain operational continuity. 

RTLX Overview

  • Function: Real-time transaction and payment monitoring.
  • Platforms: Runs on HP NonStop, Windows, Linux, and Unix.
  • Core Value: Simplifies “Big Data” for IT operations by alerting teams to potential failures before they impact consumers (e.g., preventing ATM or online banking outages).
  • Key Use Case: Used by major financial institutions like the Bank of England and Royal Bank of Scotland for settlement and transaction security. 

RTLX Historical Timeline

The development of RTLX is closely tied to Insider Technologies’ growth as a specialist in mission-critical HP NonStop environments. 

EBUG Conference, Mark Whitfield – Product Manager

The Foundational Era (1989–2000)

  • 1989: Insider Technologies Limited is founded in Manchester, UK, by IT industry veterans.
  • 1990s: The company establishes its “DNA” in the HP NonStop (Tandem) platform, developing core products like MultiBatch and Reflex.
  • 1995: Insider begins a period of rapid growth, providing technical support for critical UK financial infrastructure, including Euroclear (formerly CRESTCo), which settles 88% of UK equities. 

The Expansion Era (2001–2014)

  • 2002: Launch of the state-of-the-art Systems Training Platform, featuring 4x patented cloning technology for hyper-realistic simulations.
  • 2004–2013: Development of the Reflex suite (Reflex 80:20 and Reflex ONE24) and the introduction of Sentra and RTLX Reactor monitoring products.
  • 2014: Insider expands its product initiatives to include diagnostic and trending solutions for real-time electronic payments, solidifying the role of RTLX in global banking. 

The Acquisition & Integration Era (2015–Present)

  • 2015: ETI-NET acquires Insider Technologies on 1 July, integrating its monitoring expertise with ETI-NET’s mainframe storage and backup solutions.
  • 2019: Insider celebrates its 30th year of operations, highlighting RTLX’s role in monitoring modern POS and “tap” payment systems.
  • 2023–Present: Insider becomes part of the PartnerOne group, a global family of mission-critical software companies, further scaling its threat detection and real-time monitoring capabilities. 

RTLX by Insider Technologies, Overview and Timeline by Year

IT Project Testing Techniques

IT Project Testing Techniques

Successful Project Plan

Successful Project Plan

Agile Scrum compared to Kanban

Agile Scrum compared to Kanban

PRINCE2 Management Products Templates Overview and Historical Timeline

PRINCE2 management products are the 26 standard documents (templates) used to manage a project throughout its lifecycle. They are categorised into Baselines (plans and definitions), Records (registers and logs), and Reports (periodic updates). 

PRINCE2 Microsoft Project & Excel templates

Management Products Overview

The core templates provided in the methodology ensure consistent project control. Official templates are often available through accredited providers, this website or the official AXELOS website. 

  • Baselines: Used to define the project foundation (e.g., Business Case, Project Initiation Document, Plan).
  • Records: Dynamic logs to track day-to-day data (e.g., Risk Register, Issue Register, Lessons Log).
  • Reports: Snapshots of progress or specific events (e.g., Highlight Report, Checkpoint Report, Exception Report). 

Historical Timeline of Templates & Methodology

The evolution of these products reflects a shift from rigid, IT-specific documents to flexible, industry-agnostic templates. 

The Pre-PRINCE Era (1975 – 1988) 

  • 1975: PROMPT II (Project Resource Organisation Management and Planning Techniques) was developed by Simpact Systems Ltd.
  • Key Focus: Introduced the concept of project phases (Initiation, Specification, Design) but was strictly for IT. 

The PRINCE Era (1989 – 1995) 

  • 1989: PRINCE (PROMPT II in the CCTA Environment) launched by the UK Government’s CCTA.
  • Key Focus: Added Critical Path Analysis and formal management roles, but remained IT-heavy and rigid. 

The PRINCE2 Emergence (1996 – 2008)

  • 1996: PRINCE2 (1st Edition) was released as a generic framework.
  • Key Change: IT-specific jargon was removed to make templates applicable to any industry.
  • 2002/2005: Minor updates (3rd and 4th Editions) focused on minor refinements based on user feedback. 

The Revision Era (2009 – 2022)

  • 2009: PRINCE2:2009 Refresh (5th Edition) introduced the seven core principles.
  • Key Change: Templates were simplified and made more customisable to reduce “prowess-driven” bureaucracy.
  • 2017: PRINCE2 6th Edition (formerly the 2017 Update) launched.
  • Key Change: Emphasis on Tailoring and scalability for different project sizes. 

The Modern Era (2023 – Present)

  • 2023: PRINCE2 7th Edition was released.
  • Key Change: Added a “People” element and introduced three new management approaches: Sustainability, Commercial, and Digital & Data. 

Template Kits & Resources

For those seeking pre-formatted digital versions:

  • PRINCE2 7th Edition Template Bundle: Comprehensive sets including MS Project MPP, Excel Gantt charts, and Word artifacts are available at Etsy and eBay.
  • Specialised Packs: Focused collections like the PRINCE2 Control & Monitoring Pack can be found at WorkFlo Design.
  • Individual Documents: Individual templates like the Project Initiation Document (PID) are often sold separately for specific project needs. 
  • PRINCE2 Templates can be purchased directly from this website including a Microsoft Project Plan in MPP format and also a Microsoft Excel Project Plan in XLS format, see below and website link.

PRINCE2 Management Products Templates Overview and Historical Timeline

PRINCE2 Microsoft Project MPP file template
PRINCE2 Microsoft Excel XLS template 1
PRINCE2 Microsoft Excel XLS template 2

PRINCE2 Templates FREE Upgrades

Mark Whitfield’s PRINCE2 template collection is a comprehensive set of over 200 editable Microsoft Office documents designed to support both waterfall and agile project delivery. These templates are classified into several key categories, ranging from core PRINCE2 management products to advanced planning and tracking tools. 

Example Microsoft Project MPP file template

Core PRINCE2 Management Product Templates

This category includes the standard documentation required by the PRINCE2 methodology, often provided in MS Word (.doc) format. 

  • Project Initiation & Definition:
    • Project Brief: Initial summary used to gain approval for the initiation stage.
    • Project Initiation Document (PID): A comprehensive document containing the project definition, approach, business case, and management strategies.
    • Business Case: The primary justification for the project’s existence.
  • Registers and Logs:
    • Risk Register: For identifying and managing project risks.
    • Issue Register & Issue Report: For tracking and detailing specific project problems.
    • Lessons Log & Lessons Report: To capture and share knowledge gained throughout the project.
    • Daily Log: For the Project Manager to record informal issues or activities.
  • Reporting and Progress:
    • Highlight Report: Periodic progress updates for the Project Board.
    • Checkpoint Report: Updates from the Team Manager to the Project Manager.
    • End Stage & End Project Reports: Summaries of performance at key project milestones.
    • Exception Report: Used when a project is forecast to exceed its tolerances.
  • Quality and Configuration:
    • Product Description: Detailed specifications for each project deliverable.
    • Quality Register: Records all planned and completed quality activities.
    • Configuration Item Record: Tracks the status and version of project products. 

Advanced Planning and Tracking Templates 

Whitfield provides specialized tools for visual scheduling and financial management, primarily in MS Excel and MS Project (.mpp) formats. 

  • Project Planners:
    • PRINCE2 Waterfall Project Planner: A detailed Gantt-view planner in Excel for those without MS Project licenses.
    • MS Project (MPP) Templates: Pre-configured plans for PRINCE2 7th Edition, including end-to-end tasks and lifecycle stages.
    • Plan on a Page (POaP): High-level visual summaries of project timelines.
  • Resource and Financial Management:
    • Project Financial Tracker: Monitors forecast vs. actual costs, including margins and expenses.
    • Resource Costing Grid: Detailed grids for calculating costs per project phase.
    • RACI Tracker: Defines Roles and Responsibilities (Responsible, Accountable, Consulted, Informed). 

Operational and Agile Support

These supplemental templates assist with daily project operations and hybrid agile environments. 

  • RAID Log: A centralized tracker for Risks, Actions, Issues, and Dependencies.
  • Agile Specifics: Burn-down/up charts and sprint-view Gantt charts for scrum-based delivery.
  • Stakeholder Analysis Plan: Tools to map stakeholder influence versus impact.
  • Mobilisation/On-boarding Kit: PowerPoint templates for team kick-offs and onboarding. 

Visual Classification (Font Coding) 

In many of Whitfield’s automated plans, tasks are color-coded for quick visual breakdown: 

  • Black: Traditional PRINCE2 stage or activity.
  • Blue: Creation of a PRINCE2 artefact (e.g., creating a log).
  • Purple: Updating an existing artefact.
  • Green: Formal closing of an artefact. 

The full bundle is available for purchase on Mark Whitfield’s Official Website or through his Etsy Store. 

PRINCE2 Templates FREE Upgrades

Agile Scrum Sprint 0 Zero Setup for Success

Agile Scrum Sprint Zero 0 Setup for Success