Category: Prince2

Website Author IT Career Timeline Breakdown

Mark Whitfield is a highly experienced IT professional with a career spanning over 30 years, transitioning from a technical programmer to a senior digital engagement and project manager. His expertise is rooted in HPE NonStop (Tandem) systems and has evolved to encompass complex Agile and Cloud delivery across diverse industries. 

Early Technical Era (1990–1995)

Following his graduation in Computing in 1990, Whitfield began his career as a Programmer at The Software Partnership (later Deluxe Data). 

  • Focus: Electronic banking software, specifically sp/ARCHITECT-BANK on Tandem Mainframe Computers.
  • Key Work: Developed code for major banks including TSB, Barclays, and Rabobank. This included early digital innovations like voice-driven phone banking and inter-account transfers before the internet was widespread. 

Growth and Product Management Era (1995–2004) 

Whitfield joined Insider Technologies Limited (ITL) in 1995 as a Senior Programmer. 

  • Focus: Platform health and diagnostic software for HPE NonStop systems.
  • Key Projects:
    • Co-developed diagnostic plug-ins for the Reflex monitoring suite.
    • Managed the first HP OpenView Operations (OVO) Smart Plug-In certification for the NonStop platform in 2002.
    • Consulted for CRESTCo (Euroclear) in 1997, conducting benchmark testing on new S7000 nodes. 

Strategic Leadership and Project Management Era (2005–2014) 

During this decade, he transitioned into IT Project Management, focusing on high-value financial transaction tracking. 

  • Focus: Waterfall and Agile project delivery for payment systems and banking infrastructure.
  • Key Milestones:
    • 2011: Led a massive transaction tracking project at Al Rajhi Bank (Saudi Arabia), parsing terabytes of tape-archived data into a normalised SQL database.
    • 2013–2014: At Wincor Nixdorf, managed a £5+ million project for Lloyds Banking Group to migrate ATM driving responsibilities from legacy systems to AIX-based Oracle technologies. 

Senior Digital Engagement Era (2014–Present)

Since 2014, Whitfield has focused on senior-level digital transformation and engagement management. 

  • Betfred (2014–2016): Served as Senior Digital Project Manager for online and mobile platforms (iOS/Android), managing fraud detection and payment gateway integrations.
  • Capgemini (2016–Present): Joined as an Engagement Manager (SC cleared).
    • Focus: Managing large-scale Agile and Waterfall digital projects across aerospace, defence, and government sectors.
    • Notable Projects: Leading a £13.5m programme to migrate 130 UK government applications to the cloud (AWS/Azure) and delivering real-time airspace monitoring apps for air traffic organisations. 
Mark Whitfield IT Career Timeline Breakdown

Mark Whitfield Online Resume Overview

Mark Whitfield is a highly experienced Senior IT Project Manager and former developer with over 30 years of expertise in HP NonStop (formerly Tandem) systems, primarily within the electronic banking and payments sectors. He is currently a Senior Project Manager at Capgemini (SC cleared until 2031) and maintains a professional portfolio at mark-whitfield.com. 

Historical Timeline & Customer Breakdown

  • 1990 – 1995: The Software Partnership / Deluxe Data (now FIS)
    • Customer/Projects: Developed electronic banking software, specifically sp/ARCHITECT-BANK, for major financial institutions including TSB, Bank of Scotland, Rabobank, and Girofon (Denmark).
    • Technical Breakdown: Focused on low-level programming using COBOL85, NonStop SQL, and TAL (Transaction Application Language).
    • Role: Programmer.
  • 1995 – 2013: Insider Technologies Ltd (ITL)
    • Customer/Projects: Focused on HP NonStop monitoring, diagnostic, and payment software for high-value banking clients. Key products included Enterprise Manager, XPNET, BASE24, and EPS.
    • Technical Breakdown:
      • XPERT24: Produced technical designs for this performance monitoring tool to track XPNET layers and transaction interchange counters (ATM/POS approval rates).
      • RTLX Payments: Served as IT Project Manager for RTLX (Real-Time Long-term eXchange) payment software.
      • Infrastructure: Extensive use of Guardian utilities (PATHWAY, SCF, FUP, INSPECT), TACL, and SCOBOL.
    • Role: Software Design, Team Leading, and Product Management.
  • 2013 – 2016: Freelance / Contract Projects
    • Customer/Projects: Managed software development lifecycle (SDLC) projects for various blue-chip companies.
    • Role: IT Project Manager.
  • 2016 – Present: Capgemini
    • Customer/Projects: Managing large-scale digital and public sector transformations. Notable clients include UK Government (MS Azure Cloud migration), Jaguar Land Rover (JLR), Heathrow, Royal Mail Group, Bank of England, HSBC, Barclays, and Deutsche Bank.
    • Technical Breakdown: Transitioned from legacy Tandem environments to modern Agile Scrum delivery and Microsoft Azure Cloud hosting.
    • Role: Senior Project Manager / Technical Delivery Manager.

Technical Breakdown by Competency

  • Operating Systems: HP NonStop (Guardian/NSK), Windows, Linux, Unix.
  • Programming Languages: TAL, TACL, COBOL85, SCOBOL, C, C++, Java, and ASP.NET framework.
  • Databases: NonStop SQL/MP, MS SQL.
  • NonStop Middleware: PATHWAY, XPNET, BASE24, EPS, and EMS (Event Management System).
  • Methodologies: Registered PRINCE2 Practitioner, Agile SCRUM, ITIL, and ISO9001:2008. 

Web Hyperlinks & Resources

iProPMTemplates on Etsy for Project Management Templates with FREE Upgrades

Mark Whitfield is a Senior Project Manager with over 30 years of experience in delivering PRINCE2 Waterfall and Agile Scrum projects. Operating the Etsy shop ProjectTemplatesSoft (also known as iProPMTemplates), he provides a comprehensive bundle of over 200 professional project management templates. 

Operating the Etsy shop ProjectTemplatesSoft (also known as iProPMTemplates)

Author Overview: Mark Whitfield

  • Professional Background: Graduated in Computing in 1990 and began his career as a programmer in electronic banking software.
  • Expertise: Senior Project Manager and PRINCE2 Practitioner with extensive experience in the Software Development Lifecycle (SDLC).
  • Value Proposition: His templates are designed to be “imitation-proof” professional toolsets used in real-world project delivery.
  • Support Policy: Offers FREE upgrades and additions for life to anyone who purchases his template bundles; users simply contact him via Etsy or his official website. 

Detailed Project Templates Inventory

The expanded inventory typically included in his master ZIP file covers the entire project lifecycle across various formats (Excel, Word, PowerPoint, and MS Project). 

1. Planning & Scheduling Templates

  • MS Project (MPP) Plans: Detailed SDLC Microsoft Project plans adaptable for Waterfall and Agile Scrum, including PRINCE2 7th Edition specific plans.
  • Excel Project Planners: Robust Waterfall and PRINCE2 planners with automated Gantt views, designed for users without MS Project licenses.
  • Plan on a Page (POaP): High-level PowerPoint and Excel templates for stakeholder presentations, showing project timelines and key milestones.
  • Agile Frameworks: Templates for Sprint planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. 

2. Tracking & Control (RAID & RACI)

  • Comprehensive RAID Log: An Excel-based master tracker for Risks, Assumptions, Issues, Dependencies, and Decisions.
  • RACI Matrix: For defining roles and responsibilities (Responsible, Accountable, Consulted, Informed).
  • Agile Trackers: Includes Burn Down and Burn Up charts for teams not using Jira or similar tools. 

3. Financial & Resource Management

  • Project Financial Tracker: Detailed spreadsheets for tracking forecasts, actuals, margins, and variance.
  • Resource Costing Grid: Tools for estimating resource costs across project phases, useful for bidding and Statements of Work (SoW).
  • Capacity Planning: Templates for managing team availability and on-boarding mobilization kits. 

4. Documentation & Reporting

  • Status Reports: Weekly and monthly templates in Word and PowerPoint.
  • Standard PRINCE2 Artifacts: Complete set including Business Cases, Project Briefs, Highlight Reports, and End Stage Reports.
  • Governance Tools: Meeting minutes, stakeholder analysis plans, and Benefits Realisation Plans. 

iProPMTemplates on Etsy for Project Management Templates with FREE Upgrades

Project Management Templates Overview and Author Timeline

Mark Whitfield provides a comprehensive suite of over 200 editable project management templates designed for Agile, Waterfall, and PRINCE2 methodologies. These tools are based on his 30+ years of project delivery experience in high-stakes sectors like banking and aerospace. 

Overview of Project Management Templates

Whitfield’s collection, available on his official website and Etsy, includes specialized tools for various delivery phases: 

  • Planning & Scheduling: Includes Plan on a Page (POaP) (30+ PowerPoint examples for executive summaries), detailed MS Project (MPP) plans, and Excel-based Gantt charts for those without MS Project licenses.
  • Tracking & Control: RAID Logs (Risks, Actions, Issues, Dependencies/Decisions) with built-in charts, and RACI Trackers for defining roles and responsibilities.
  • Methodology-Specific Tools:
    • PRINCE2: Full 7th Edition MS Project plans and standard Word templates.
    • Agile/Scrum: Agile burn-down and burn-up charts, story dependency trackers, and sprint overview templates.
  • Financial Management: Detailed trackers for budgets, forecasts, actuals, margins, and resource costing per project phase.
  • Reporting & Governance: Weekly/monthly status report templates (Word and PowerPoint), project organization charts, stakeholder analysis plans, and meeting minutes.
  • Delivery & Mobilization: Onboarding kits, deployment runbooks, and Statement of Work (SOW) guidance for both Agile and Waterfall. 

Historical Career Timeline

Mark Whitfield’s template development is rooted in a career that evolved from technical programming to senior engagement management. 

  • 1990–1995: The Software Partnership / Deluxe Data: Started as a programmer specializing in electronic banking software for Tandem Computers (HPE NonStop).
  • 1995–2013: Insider Technologies (18 years):
    • 1997: Consultant at CRESTCo (now Euroclear) for volume testing and performance benchmarking.
    • 2002: Managed the first HP OpenView Operations 2-way Smart Plug-In certification for the NonStop platform.
    • Early 2000s: Transitioned to IT Project Manager, managing waterfall projects for real-time log extraction (RTLX) products for clients like HSBC.
    • Late 2000s–2013: Senior roles in product and project management, managing large-scale transaction monitoring for global banks.
  • 2013–2014: Wincor Nixdorf: Served as a Project Manager for the Banking Division, managing a £5m+ project for Lloyds Banking Group (LBG) to replace legacy software across their ATM estate.
  • 2014–2016: Betfred: Senior IT Digital Project Manager in the Online and Mobile Division, delivering projects using the Agile Scrum framework.
  • 2016–Present: Capgemini UK:
    • 2016: Lead Project Manager for a UK Air Traffic organization, delivering iOS apps for airspace visualization.
    • 2023–2024: Technical Delivery Manager for a £1m+ UK Government project involving fish export and health document portals.
    • Current: Serving as an Engagement Manager (Certified PRINCE2 Practitioner and Agile SCRUM) augmented into MuleSoft. 

Project Management Templates Overview and Author Timeline

Key Skills for the Project Manager

Key Skills for the Project Manager

PRINCE2 Management Stages Overview

In PRINCE2, a project is managed through a series of management stages, which are discrete sections of a project that the Project Board authorises at specific decision points. Every PRINCE2 project must have at least two stages: an initiation stage and at least one further delivery stage. 

PRINCE2 Management Stages Overview

A detailed breakdown of these stages, aligned with the seven core PRINCE2 processes, is provided below. 

1. Starting Up a Project (SU)

This is a pre-project process designed to determine if the project is viable and worthwhile before committing significant resources. 

  • Key Activities:
    • Appointing the Executive and Project Manager.
    • Developing an Outline Business Case.
    • Creating a Project Brief which defines objectives and scope.
    • Planning the initiation stage itself. 

2. Initiating a Project (IP)

This represents the first management stage of the project. It establishes the firm foundation for the project’s execution. 

  • Key Activities:
    • Creating the Project Initiation Documentation (PID), which includes the full Business Case, Project Plan, and management strategies for risk, quality, and communication.
    • Setting up project controls and refining the project approach.
    • Securing formal approval from the Project Board to proceed. 

3. Directing a Project (DP)

This is an ongoing process that spans the entire project lifecycle, focusing on high-level decision-making by the Project Board. 

  • Key Activities:
    • Authorising the project to start and approving each subsequent stage.
    • Giving ad hoc direction and advice to the Project Manager.
    • Making the final “stop/proceed” decisions at stage boundaries.

4. Controlling a Stage (CS)

This covers the day-to-day management of each delivery stage by the Project Manager. 

  • Key Activities:
    • Assigning work to teams via Work Packages.
    • Monitoring progress and managing risks and issues.
    • Reporting status to the Project Board through Highlight Reports. 

5. Managing Product Delivery (MP)

This process manages the link between the Project Manager and the Team Managers who are actually building the products. 

  • Key Activities:
    • Teams accepting and executing Work Packages.
    • Ensuring work meets the specified quality standards.
    • Delivering completed and tested products back to the Project Manager. 

6. Managing a Stage Boundary (SB)

This occurs at the end of each stage (except the final one) to help the Project Board decide whether to continue. 

  • Key Activities:
    • Reporting on the performance of the current stage.
    • Creating a detailed Stage Plan for the next stage.
    • Updating the overall Project Plan and Business Case with the latest information. 

7. Closing a Project (CP)

This is the final part of the last management stage, ensuring the project is shut down in a controlled manner. 

  • Key Activities:
    • Confirming all products have been accepted by the customer.
    • Capturing Lessons Learned for future projects.
    • Preparing an End Project Report to evaluate performance against the original plan.

PRINCE2 Management Stages Overview

PRINCE2 7 Themes / Practices of PRINCE2

In the PRINCE2 project management methodology, Themes (renamed to Practices in the 7th edition released in 2023) are the seven functional areas of project management that must be addressed continuously throughout the project lifecycle. They provide a structured framework for managing key aspects like cost, risk, and quality to ensure the project remains on track. 

7 Themes / Practices of PRINCE2

Overview of the Seven Themes (Practices)

  • Business Case: Focuses on the “Why” of the project. It establishes the justification for the investment and ensures the project remains desirable, viable, and achievable.
  • Organisation: Addresses the “Who” by defining the project’s structure of accountability and responsibilities. It identifies key stakeholders and establishes the project management team.
  • Quality: Focuses on the “What” by defining the user’s requirements and quality standards. It ensures that deliverables are fit for purpose and meet stakeholder expectations.
  • Plans: Describes the “How,” “How Much,” and “When”. This theme provides techniques for creating project, stage, and team plans to facilitate communication and control.
  • Risk: Manages the “What If” by identifying, assessing, and controlling uncertainties that could impact the project’s objectives, whether they are threats or opportunities.
  • Change (Issues): Deals with the impact of changes and unexpected events. It provides a formal process for capturing, assessing, and controlling requests for change to project baselines.
  • Progress: Evaluates “Where are we now?” versus “Where are we going?”. It establishes mechanisms to monitor actual achievements against planned outcomes and manage deviations through tolerances. 

Key Concepts and Terminology

  • Continuous Application: Unlike processes, which follow a sequence, themes are applied simultaneously throughout the project.
  • Tolerances: Each theme uses tolerances (allowable deviations for time, cost, quality, etc.) to support the principle of Manage by Exception.
  • PRINCE2 7 Updates: The latest edition introduces Sustainability as a 7th performance target and emphasizes People as a core element alongside Principles, Practices, and Processes.

PRINCE2 Process Model Overview

PRINCE2 Process Model

The PRINCE2 process model provides a structured, process-driven roadmap for managing a project from its initial conception to formal closure. It consists of seven core processes that define specific activities, responsibilities, and decision points across the project lifecycle. 

The 7 PRINCE2 Processes

The processes are designed to ensure control and align with the project’s management levels: 

  • Starting Up a Project (SU): A pre-project process that filters out unviable ideas. It focuses on confirming if there is a “viable and worthwhile” business case and appoints the Project Manager and Executive.
  • Directing a Project (DP): Spans the entire project from start to finish. It is the responsibility of the Project Board, which provides strategic oversight, makes key decisions (e.g., authorising stages), and manages by exception.
  • Initiating a Project (IP): Occurs during the first management stage. It involves detailed planning to establish solid foundations, resulting in the Project Initiation Documentation (PID), which includes the project plan, risk management approach, and full business case.
  • Controlling a Stage (CS): Focuses on the Project Manager’s day-to-day management of a stage. This includes assigning work to teams, monitoring progress, and dealing with issues or risks within agreed tolerances.
  • Managing Product Delivery (MP): Governs the link between the Project Manager and Team Managers. It is where the “specialist products” (actual deliverables) are created, quality-checked, and delivered.
  • Managing a Stage Boundary (SB): Occurs at the end of each management stage (except the final one). The Project Manager reviews the current stage, updates the project plan and business case, and plans the next stage for Board approval.
  • Closing a Project (CP): Ensures an orderly end to the project. It confirms that objectives have been met, products have been accepted by the user, and lessons are captured before the project is formally disbanded. 

Hierarchy of Management Levels

The process model operates across four distinct levels of authority: 

  1. Corporate or Programme Management: Sets the initial project mandate.
  2. Directing (Project Board): Responsible for overall governance and major decisions (Directing a Project).
  3. Managing (Project Manager): Handles daily management and stage control (Controlling a Stage, Initiating a Project).
  4. Delivering (Team Members/Managers): Focuses on creating the physical products (Managing Product Delivery). 

Key Characteristics

  • Management Stages: Projects are broken into at least two stages (Initiation and at least one Delivery stage) to provide “stop/go” decision points.
  • Triggers: Each process is activated by a specific trigger, such as a “Project Mandate” from corporate management to start the SU process.
  • Management Products: These are documents like the Business Case, Project Brief, and Highlight Reports used to facilitate control and communication.