Mark Whitfield, a Manchester-based Senior IT Project Manager, has completed extensive professional training throughout his career, focusing on project management methodologies, delivery software, and technical tools.
Core Project Management Methodologies :
PRINCE2 Practitioner: Certified as a registered PRINCE2 Practitioner in May 2011 via the ILX Group (Gold e-Learning).
Agile SCRUM Training: Attended in-house training with RADTAC in May 2011.
Advanced Engagement Management (Level 2): Completed at Capgemini in November 2017.
Project Management Fundamentals: Completed “Fundamentals of Successful Project Management” in February 2000 through Skillpath in Manchester.
Managing Multiple Projects: Attended “Managing Multiple Projects, Objectives and Deadlines” in October 1999/1998 via Skillpath.
Software & Cloud Platforms :
AZ-900 Microsoft Azure Fundamentals: Certified in February 2022.
Microsoft Project: Completed the Microsoft Project ’98 Certification Series in May 2000 through the IIL UK Education Centre in Reading.
Microsoft Excel Expert Skills: Upgraded skills via a 2017 Expert course and a July 2024 Udemy refresher.
Technical & Programming Courses :
Tandem / HP NonStop: Completed Tandem Guardian Principles (1993), Tandem Performance Analysis (1995), and Tandem TAL Programming (1995).
C / C++ Programming: Attended “C++ for Non-C Programmers” with Comtec Computer Training in March 1997.
Database Querying: Completed “Querying Microsoft SQL 2000 with Transact SQL” via QA Training in March 2009.
Web Applications: Attended “Developing MS ASP Web Applications using MS Visual Studio .NET” in January 2007.
Marketing & Communication Training :
Writing for the Web: Completed in May 2009 with gbdirect (iTrain Education in London).
Brochure & Document Design: Attended a SkillPath Seminar on designing marketing brochures and reports in April 2006.
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester, UK, with over 31 years of experience in the IT industry specializing in both Agile and Waterfall methodologies. He holds SC clearance (valid until 2031) and has a strong technical background in banking and digital project delivery, including experience as a developer in software development lifecycles (SDLC).
Mark Whitfield is a highly experienced Senior IT Project Manager based in Manchester
Professional Biography
After graduating in Computing in 1990, Mark began his career as a programmer specializing in Electronic Banking software on Tandem Mainframe Computers (HPE NonStop). He spent five years coding in COBOL85 and NonStop SQL for banking clients before transitioning into project management.
Mark has operated as a Senior IT Project Manager for over two decades, delivering complex projects for major blue-chip clients, including Jaguar Landrover, Heathrow, Royal Mail Group, and various financial institutions. He currently provides project management templates based on his extensive experience via his website, PROject Templates.
Example POaP Plan On a Page templates by Mark Whitfield
Projects: Delivered Waterfall and Agile digital projects for automotive, local regional government (LRG), postal services, and aerospace & defence sectors.
C&CA UK’s Communications & Engagement Award Winner 2022
Betfred (Late 2014 – Jan 2016)
Role: Senior IT Project Manager.
Projects: Managed mobile and online gambling/casino projects, including payment gateways, sportsbook, and virtual gaming using Agile SCRUM.
Wincor Nixdorf (Sept 2013 – Late 2014)
Role: Agile IT PM, Professional Services – Banking Division.
Projects: Managed ATM software delivery (Wincor Nixdorf work stream >£5M) for Lloyds Banking Group/Halifax.
Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and IT professional with over 31 years of experience in both public and private sectors, specializing in software development, cloud migration, and IT systems delivery.
He is currently associated with Capgemini (since 2016) and runs a project management resource website, PROject Templates.
Joined Capgemini in 2016 having worked at ascending points in software development lifecycle projects for over 31 years
Key Qualifications & Experience:
Roles: Senior Project Manager, Engagement Project Manager, Delivery Manager, and former programmer.
Methodologies: PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches.
Sector Experience: Extensive experience in finance and banking, including ATM software swap-outs, cloud migration (Azure, AWS, Power Platform), and POS monitoring systems.
Background: Graduated in Computing in 1990; worked as a developer (COBOL, SQL, Tandem / HPE NonStop) before transitioning to project management.
PRINCE2 Practitioner, skilled in both Waterfall and Agile (SCRUM) approaches
Professional Highlights:
Delivered major projects for clients such as Barclays, Bank of England, HSBC, Royal Mail Group, UK & Welsh Government, Heathrow, and Jaguar Land Rover.
Led complex IT infrastructure projects and business transformations.
Maintains mark-whitfield.com, offering over 200 project management templates, trackers (RAID, budget, benefit, cost etc.), and many plans for Agile / Waterfall projects including 30+ Plan On a Page (POaP) and MS Project MPP examples (click on Blog above for a summary).
Provides specialized templates for PRINCE2 7th edition and MS Project (MPP).
December 2022 – C&CA UK’s Communications & Engagement Award Winner – Cloud & Custom Applications – Capgemini UKNovember 2017 – Advanced Engagement Management Course – Level 2 ExamJune 1990 – Higher National Diploma in Computer Studies, Distinction
Mark Whitfield is a highly experienced, SC-cleared Senior Project Manager and Engagement Manager specializing in complex IT software development lifecycle (SDLC) projects, digital transformation, and cloud migrations.
Currently based in Greater Manchester, UK, he has over 31 years of experience in the IT industry, working with major blue-chip companies across various sectors, including UK Government, retail banking, aerospace, and utilities.
He is a certified PRINCE2 Practitioner, skilled in both Agile SCRUM and Waterfall methodologies.
Mark specializes in bridging technical teams and business stakeholders, delivering complex IT systems under challenging conditions.
His career spans from early roles as a developer on Tandem Mainframe Computers (HPE NonStop) to senior management positions focusing on cloud resources, API integrations, and CRM platform implementations.
Key Strengths: Cloud Migration (Azure/Dynamics 365), Payment Systems (ATM/POS), and API-led connectivity.
Detailed Career Timeline:
Nov 2023 – Feb 2024 (UK Government – Capgemini): Acted as Client-Side Technical Delivery Manager for a £1m+ Fish Export Service (FES) to CHIP project, facilitating Azure-based API updates for UK-Northern Ireland trade.
Nov 2022 (UK Government – Capgemini): Managed two Microsoft Dynamics 365 Azure Cloud projects, including a £0.4m Dynamics 2016 migration and a £0.54m CRM platform discovery/build.
Feb 2022 (UK Utility Industry – Capgemini): Managed a £0.5M project migrating legacy document management systems to an Azure-based Enablon product.
2020 (UK Gov – Capgemini): Senior PM for a £375k Agile proof-of-concept (POC) project migrating legacy applications (MS Access/Oracle) to Microsoft Azure and Dynamics 365.
Oct 2018 – June 2019 (MuleSoft): Served as Delivery Manager overseeing 5+ UK accounts for MuleSoft Anypoint Platform (API-led connectivity) implementations.
Oct 2017 (Automotive Industry – Capgemini): Managed a £430k Digital Readiness project and a £670k Customer Portal/Online Sales project (Agile).
May 2017 (Local Govt – Capgemini): Led a £400k telecommunications project (CCaaS) for the Support for Mortgage Interest (SMI) program.
Jan 2017 (Aerospace/Def – Capgemini): Senior Project Lead for two £1.3M projects with high-governance and gated deliverables.
Jan 2016 – Present (Capgemini UK): Joined as an Engagement Manager (A8), working on projects including Apple iOS app development for UK Air Traffic (NATS) and a £4.3M data center migration for Postal Services.
Dec 2014 – Jan 2016 (Betfred Limited): IT Senior Digital Project Manager for online/mobile payment gateways and sports book platforms.
Sep 2013 – Dec 2014 (Wincor Nixdorf): Senior Project Manager for a £5+ million ATM/POS software swap-out at a UK retail bank.
2013 (Retail Banking – Riyadh): Delivered an RTLX transaction tracking project (BASE24 Classic) at a Saudi Arabian bank.
1995 – 2013 (Insider Technologies): Worked on Strategic Technical Initiatives and bank-facing projects on the HPE NonStop platform (Tandem) for products Reflex 80:20, Reflex ONE24, RTLX and XPERT24.
1990 – 1995 (The Software Partnership/Deluxe Data): Commenced career as a programmer specializing in electronic banking software on Tandem Computers (HPE NonStop), sp/ARCHITECT-BANK
Education:
1988 – 1990: Higher National Diploma (HND) in Computing, Distinction/Overall First, Bolton Institute of Higher Education (now University of Greater Manchester from 2024).
Mark Whitfield, SC Cleared Senior Project Manager, Manchester
Mark Whitfield is a highly experienced, SC-cleared Senior Engagement Project Manager at Capgemini UK (2016–present), specialising in complex Agile and Waterfall digital transformations, cloud migrations (Azure/AWS), and application modernisation.
Based in Manchester, he has delivered high-value projects for government, automotive, and aerospace sectors, often acting as a key client-side technical lead.
Key Capgemini Projects and Account Experience (2016–Present)
UK Government – Fish Export Service (£1m+): Served as Technical Delivery Manager (Nov 2023–Feb 2024), leading two Agile Scrum teams to build a CHIP inspection portal, extending APIs in MS Azure cloud.
UK Government – MS Dynamics Cloud Migration (£1m+): Managed start-up and delivery of Azure Cloud projects (Nov 2022), including migrating 12 Dynamics 2016 apps to Dynamics 365 Online.
UK Utility Industry – Cloud Migration (£0.5m+): Led the transition from a legacy document management system (EQS) to Microsoft Azure product Enablon.
Automotive – Digital Transformation (£1m+): As Engagement Manager (Oct 2017), managed a £670K Customer Portal/New Car Online Sales project and a £430K Digital Readiness project at the Aston Agile Delivery Centre.
Postal Services – Migration Project (£4.3m): Acted as PM for a major migration of 1100+ interfaces between data centres in 2016.
Aerospace & Defence – iOS App Delivery: Led Agile delivery of new Apple iOS apps for a UK-wide air traffic organisation, handling sensitive military and public-facing data.
MuleSoft (Oct 2018–June 2019): Augmented as a Delivery Manager, managing up to 5 UK accounts using Outcome Based Delivery (OBD) for API-led projects.
Betfred (2014–2016): Senior Digital Project Manager for online/mobile gambling platforms.
Wincor Nixdorf / Insider Technologies (1995–2013, see below also): Focused on HPE NonStop/BASE24 banking software and legacy ATM software replacement, including projects for Lloyds Banking Group and in Saudi Arabia.
Mark is recognized for being a “no-ego” leader, proactive with detail, and highly effective at managing complex stakeholder environments, often providing a “barrier” for developers against challenging clients, according to colleague feedback.
Mark Whitfield worked at Insider Technologies Limited (ITL) for 18 years, from 1995 to 2013. During his tenure, he progressed from technical roles to Manager of Strategic Technical Initiatives, serving as a Project Manager, Pre-sales Technical Consultant, and Team Lead.
Below is his work focus broken down by era and project type for Insider Technologies Limited, Salford Quays:
Early Era: Technical Foundations & Product Support (1995 – Early 2000s)
Whitfield’s initial focus was heavily technical, providing hands-on support and development specifications for the company’s core HP NonStop (Tandem) banking products.
Core Technical Support: Provided 24×7 technical support for major financial institutions including the Bank of England, Royal Bank of Scotland, and Euroclear (formerly CRESTCo).
Security & Cryptography: Supported Thales e-SECURITY products (Security Resource Manager and SafeSign) running on NSK, Windows, and Unix platforms, focusing on cryptographic functions like MACcing and PKI verification for banking applications.
Developer Management: Acted as a manager for developers, providing technical details and specifications for implementation on NonStop development projects.
Middle Era: Product Development & Design (Mid-2000s – 2008)
During this period, his role expanded into technical design and product management for new software solutions.
XPERT24 Product Launch: Produced the technical design documents and program specifications for XPERT24 (XPNET Performance Monitoring and Tracking).
Designed it to monitor the XPNET layer of BASE24, specifically tracking ATM/POS transaction interchange counters.
Authored the supporting marketing literature and technical user manuals.
R&D Initiatives: Led research and development for BASE24 (P)TLF log file analysis, integrating the Windows-based product Sentra to provide graphical front-end interfaces.
HSBC Implementation (2008): Headed the team that successfully delivered mainframe ATM and POS monitoring software to HSBC bank.
Late Era: Strategic Initiatives & Major Bids (2008 – 2013)
In his final years at ITL, he focused on large-scale business transformation and high-value project management.
Strategic Technical Initiatives: Served as the Manager of Strategic Technical Initiatives, bridging the gap between sales and technical delivery.
LloydsTSB ‘OISS’ Replacement: Managed a major bid to replace the legacy “OISS” operations tool at LloydsTSB (which monitored 5,000 ATMs) with ITL’s Reflex ONE24 product.
Responsible for gap analysis, technical assessment, and project costing.
Architecture & Design Partnerships: Worked closely with joint architects at Alliance & Leicester (now Santander) on the design and development of what would become a primary product set.
Product Portfolio Oversight: Managed the lifecycle of primary products including Reflex 80:20, Reflex ONE24, and the more recently introduced MultiBatch.
Mark Whitfield is a Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in digital transformation, payment systems, and HPE NonStop (Tandem) technology.
He is SC cleared (valid until 2031) and currently works at Capgemini UK, having transitioned from a technical programming background to senior project leadership roles.
He is also the creator of PROject Templates, providing a comprehensive, editable suite of over 200 project management tools built over 24+ years of experience.
Comprehensive Career Timeline by Era
1. Technical Foundations & Mainframe Development (1990–1995)
1990: Graduated in Computing at University of Bolton; started as a programmer at The Software Partnership (later Deluxe Data), Runcorn.
1990–1994: Specialised in electronic banking software (sp/ARCHITECT-BANK) on Tandem Mainframe Computers (HPE NonStop), developing in COBOL85 and NonStop SQL for major banks.
1994: Developed batch billing modules for Barclays Business Master II (BBM II) on-site in Knutsford and Poole.
1995–2013: Worked at Insider Technologies Limited as Senior Development Engineer/ Project Manager.
1997: Conducted volume testing/benchmark software for CRESTCo (now Euroclear) on new S7000 hp NonStop nodes.
2002: Managed and attained the first HP OpenView Operations 2-way Smart Plug-In (SPI) certification for the HPE NonStop platform.
2000s (Early): Developed RTLX (Real-Time Log Extraction) for BASE24 POS and ATM transaction monitoring, collaborating with banking clients like HSBC and Global Payments.
2013: Delivered a large BASE24 transaction tracking project at Al Rajhi Bank in Riyadh, Saudi Arabia.
Mark Whitfield is a highly experienced SC cleared Senior IT Project Manager and Engagement Manager with over 30 years in the IT industry, specializing in both Agile and Waterfall delivery for large-scale blue-chip companies, digital projects, and payment systems. After starting as a programmer, he transitioned into project management, eventually working with Capgemini and establishing a professional templates resource site.
SC cleared Senior IT Project Manager and Engagement Manager
IT Project Management Overview
Key Expertise: Senior IT Project Management (Agile / Scrum / Waterfall / PRINCE2), Delivery Management, Business Transformation, and SC clearance.
Sector Focus: Banking, Finance, Transportation (Heathrow, NATS), Retail, Government (Local Regional Government – LRG), Aerospace & Defence, and Gambling.
Technical Background: Programming in COBOL85, Tandem TAL, SQL, C, C++, Java, and experience with HPE NonStop (BASE24) systems.
Tandem TAL Programming certificate, 1995
Tools & Methodologies: PRINCE2, Agile SCRUM, Microsoft Project (MPP), Excel RAID logs, and Jira.
Value Proposition: Focuses on improving revenue, cost, and Customer Satisfaction (CSAT) through structured SDLC methodologies.
Detailed Historical Timeline
Era 1: Programming & Technical Development (1990–1995)
1990: Graduated in Computing and joined The Software Partnership (later Deluxe Data) in Runcorn as a programmer specializing in electronic banking software (sp/ARCHITECT) on Tandem Computers (now HPE NonStop).
1990-1995: Developed code (COBOL85/NonStop SQL) for major banks, including TSB, Bank of Scotland, Rabobank, and Girofon.
1993 (May): Completed Tandem Guardian Principles Course.
Tandem Guardian Principles Course, 1993
1994: Deluxe Electronic Payment Systems acquired The Software Partnership.
1995 (June): Completed HP NonStop Performance Analysis and Tuning.
Deluxe Electronic Payment Systems acquired The Software Partnership in 1994HP NonStop Performance Analysis and Tuning, 1995
Era 2: Specialized Software & Product Management (1995–2013)
Insider Technologies Limited (ITL) in Salford Quays
1995 (August): Joined Insider Technologies Limited (ITL) in Salford Quays as a senior programmer, later moving into product / project management.
1995-2013: Focused on monitoring (Reflex) and batch scheduling (MultiBatch) software for HPE NonStop systems, serving clients like Barclays and Alliance & Leicester.
2000 (May): Completed Microsoft Project ’98 Certification and began training other ITL project managers on scheduling best practices.
2007: Insider Technologies products (Reflex) integrated into FIS solutions.
2013: Published work in the HP NonStop journal “The Connection”.
HPE NonStop journal “The Connection” – article for the Insider Technologies product, RTLX
Era 3: Senior IT Project Management (2013–2016)
2013-2014: Worked at Wincor Nixdorf as an IT Project Manager (PRINCE2 / Agile Scrum) on a £5m+ LBG Self-Service Software Replacement (SSSR) program for Lloyds Banking Group, migrating ATM systems from HP NonStop to AIX.
2014-2016: Joined Betfred as a Senior Project Manager, delivering payment gateways, sportsbook, and virtual gaming projects in Agile SCRUM for mobile and online platforms.
Era 4: Engagement Management & Public Sector (2016–Present)
2016 (January): Joined Capgemini UK as a client-facing Engagement Manager (SC cleared).
2016 (August): Founded Mark Whitfield Consultancy Ltd, managing independent IT, network, and improvement projects.
2016-2018: Led Waterfall / Agile projects for automotive, local government, and postal services.
2018-2019: Augmented into MuleSoft as a Delivery Manager for the Anypoint Platform.
2023-2024 (Nov-Feb): Served as Technical Delivery Manager for a UK Government account, overseeing a £1m+ Fish Export Service (FES) to Common Entry Health Document (CHED) Inspection Portal (CHIP) project.
2026: Continued to provide project management thought leadership and template resources for Agile/Scrum/PRINCE2.
Agile Scrum Burn down Chart template in Microsoft Excel Microsoft Project MPP MSP Project Plan Template examplesPlan On a Page POaP templates plus MPP MS Project and MS Excel Project Plan templates
Key Projects & Clients
UK Gov / Capgemini: Fish Export Service (FES) Cloud Migration.
Mark Whitfield is a highly experienced SC-cleared Senior IT Project Manager and Engagement Manager with over 30 years of experience in the software development lifecycle (SDLC), specializing in Agile and Waterfall delivery for financial, automotive, and public sector clients. He has a strong background in HP NonStop (Tandem) systems and currently works for Capgemini.
Mark Whitfield, Senior IT PM and Project templates author
1990–1994: The Software Partnership (Runcorn): Programmer specializing in electronic banking software (sp/ARCHITECT-BANK) on Tandem Computers.
1994–1995: Deluxe Data (formerly TSP): Lead Analyst/Programmer, focusing on software investigation, design, coding, and on-site installation for clients like TSB, Bank of Scotland, and Rabobank.
Development & Technical Specialization (1995–2013)
1995–2013: Insider Technologies Limited: Spent 18 years progressing from Senior Development Engineer to Project Manager for Strategic Technical Initiatives.
Key Roles: Managed Reflex 80:20 and Reflex ONE24 product development, technical pre-sales, and consultancy. Developed diagnostic software for monitoring payment systems (BASE24).
Notable Project: Managed a bid to replace legacy ATM tools at LloydsTSB (5000 ATMs) with Reflex ONE24.
Banking & Digital Project Management (2013–2016)
2013–2014: Wincor Nixdorf: Project Manager in the Professional Services Banking Division, managing a £5m+ work stream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) programme.
2014–2016: Betfred: Senior Digital Project Manager for the Online and Mobile Division, delivering payment gateways and sportsbooks for iOS, Android, and Windows.
Senior Engagement Management (2016–Present)
2016–Present: Capgemini UK: Engagement Project Manager responsible for delivering both Waterfall and Agile digital projects.
2016 (Approx.): Assigned to a UK-wide Air Traffic organization (NATS) for Apple iOS app delivery.
2018–2019: MuleSoft (Secondment): Served as a Delivery Manager for the Anypoint Platform.
Current Focus: Cloud Migration (Hybrid) of 130 apps for UK Government.
Agile Management: “Mark provided an excellent barrier between us (developers) and a difficult client…ensuring that we followed the agile principles” — Callum Marriage (Developer).
MuleSoft/Capgemini Engagement: “Customers loved him. His was extremely detailed oriented and understood the often-complex needs…never became flustered in high pressure situations” — Delivery Manager, MuleSoft.
Betfred (2015): “I would highly recommend Mark for his ability to successfully multi-task under significant pressure… [he] produced a very comprehensive handover document” — IT Compliance Analyst, Betfred.
Capgemini/JLR Project: “Mark was able to do a good planning, with the correct resources, on time delivery and with good relationship between stakeholders” — Head of Integration Development.
Mark Whitfield’s website (mark-whitfield.com) serves as a professional portfolio and resource hub for his 30+ year career as a SC-cleared Senior IT Project Manager. It offers over 200 editable project management templates for Agile, Waterfall, and PRINCE2 methodologies, alongside career insights and project experience.
Website & Content Overview
Project Management Resources: The site, often known as PROject Templates, provides downloadable templates for planning, scheduling (Gantt charts), project initiation (PID), and project control.
Methodology Focus: Resources are tailored for PRINCE2 (including Agile Scrum), and Agile/Waterfall delivery methods.
Career Portfolio: Features his work history as a Senior IT Project Manager, including roles at Capgemini, Betfred, and various financial institutions.
Technical Specialization: Highlights expertise in HP NonStop systems, digital projects, and payment/transaction systems.
Professional Background: Mentions his experience with major clients such as Jaguar Landrover, Heathrow, Royal Mail, and various banks.
The site is designed for project managers looking for templates to speed up project documentation and for clients looking to review his career accomplishments.
Senior IT Project Manager & Project Templates author – Mark Whitfield
Templates sold on this website are designed for Microsoft Office (Excel, Word, PowerPoint) and MS Project (MPP) and are used for tracking and planning software development lifecycle (SDLC) projects.
Template Breakdown
The templates, often sold in a bundle, include over 200+ editable items aimed at project delivery. Key components include:
Project Planning (MS Project & Excel): Detailed Waterfall project planners with Gantt views, Agile Sprint plans, and Plan on a Page (POaP) examples.
RAID Logs (Risk, Action, Issue, Dependency): Comprehensive Excel trackers for managing risks, issues, assumptions, and dependencies.
Financial & Resource Management: Project finance trackers (forecasts, actuals, variance) and resource trackers for tracking team members and costs.
