European BASE24 User Group (EBUG) was a prominent, community-led organization

The European BASE24 User Group (EBUG) was a prominent, community-led organization dedicated to the ACI BASE24 payment processing system. It provided a vendor-neutral forum for IT professionals, banks, and processors to collaborate, share knowledge, and discuss technical tracks like HPE NonStop monitoring and payment security.

Conference Timeline

  • 1980s — Establishment: EBUG is formed as a regional community for European financial institutions utilizing the growing BASE24 platform.
  • Early 2000s — Technical Growth: EBUG annual conferences become prominent technical forums featuring specialized tracks focused on Tandem/HP NonStop hardware and payment system security.
  • 2007 — Istanbul Conference: Features heavily attended technical sessions and workshops addressing growing transaction volumes and early EMV (chip card) migrations.
European BASE24 User Group (EBUG) was a prominent, community-led organization
Insider Technologies regularly attended EBUG, booth in 2007
  • 2008 — Vienna Conference: Notable for introducing ACI’s strategic shift to support IBM platforms alongside traditional HPE NonStop environments.
European BASE24 User Group (EBUG) was a prominent, community-led organization
HP booth at Vienna EBUG, 2008
  • 2009 — Prague Conference: Continues strong advocacy and technical troubleshooting for BASE24 on NonStop despite broader industry platform shifts.
European BASE24 User Group (EBUG) was a prominent, community-led organization
HP Booth at Prague conference, 2009
  • 2012 — London TFG: A technical focus group is held in London at Trinity House, bringing together engineers and ACI product managers to debug and refine system architecture.
  • Late 2010s to Present — The “Everybody Belongs” Era: As ACI broadened its product portfolio, the user group expands its scope to include other payment technologies like Postilion. The conference formally rebrands as an independent entity, later transitioning into The Payments Knowledge Forum, to serve all payment systems users inclusively.

European BASE24 User Group (EBUG) was a prominent, community-led organization

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Author: Mark Whitfield

Welcome to my site! After graduating in Computing in 1990, I accepted a position as a programmer at a Runcorn based software house specialising in electronic banking software, namely sp/ARCHITECT-BANK on Tandem Computers (now HPE NonStop). This was before the internet became more prevalent and so the notion of enabling desktop access to company accounts for inter-account transfers and book keeping was still quite a cutting edge idea (and smartphones only ever hinted at in Space 1999). The company was called The Software Partnership (which was taken over by Deluxe Data in 1994). I spent 5 years in Runcorn developing code for SP/ARCHITECT for various banks like TSB, Bank of Scotland, Rabobank and Girofon (Denmark) to name but a few. I then moved onto a software house in Salford Quays for further bank facing projects. After a further 23 years in the IT industry and now a Senior IT Project Manager (both Agile and Waterfall delivery), I thought I would echo out my Career Profile in this corner of the internet for quick and easy access.

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