The European BASE24 User Group (EBUG) was a prominent, community-led organization dedicated to the ACI BASE24 payment processing system. It provided a vendor-neutral forum for IT professionals, banks, and processors to collaborate, share knowledge, and discuss technical tracks like HPE NonStop monitoring and payment security.

Conference Timeline

• 1980s — Establishment: EBUG is formed as a regional community for European financial institutions utilizing the growing BASE24 platform.
• Early 2000s — Technical Growth: EBUG annual conferences become prominent technical forums featuring specialized tracks focused on Tandem/HP NonStop hardware and payment system security.
• 2007 — Istanbul Conference: Features heavily attended technical sessions and workshops addressing growing transaction volumes and early EMV (chip card) migrations.

• 2008 — Vienna Conference: Notable for introducing ACI’s strategic shift to support IBM platforms alongside traditional HPE NonStop environments.

• 2009 — Prague Conference: Continues strong advocacy and technical troubleshooting for BASE24 on NonStop despite broader industry platform shifts.

• 2012 — London TFG: A technical focus group is held in London at Trinity House, bringing together engineers and ACI product managers to debug and refine system architecture.
• Late 2010s to Present — The “Everybody Belongs” Era: As ACI broadened its product portfolio, the user group expands its scope to include other payment technologies like Postilion. The conference formally rebrands as an independent entity, later transitioning into The Payments Knowledge Forum, to serve all payment systems users inclusively.

European BASE24 User Group (EBUG) was a prominent, community-led organization