From October 2018 to June 2019, I was augmented into MuleSoft (a Salesforce company) as a Delivery Manager managing a number of accounts across the UK, for the delivery of the Anypoint Platform. 

The Anypoint Platform includes various components such as Anypoint Design Center, which allows API developers to design and build APIs; Anypoint Exchange, a library for API providers to share APIs, templates, and assets; and Anypoint Management Center, a centralized web interface to analyze, manage, and monitor APIs and integrations.

The Delivery Manager role is much like a Programme Manager role and typically links with the client’s Project /Programme Manager role to ensure that any project plans align to the MuleSoft Outcome Based Delivery (OBD) framework to achieve the agreed business outcomes.

The OBD framework provides a structured set of work streams, tasks and sub-tasks for the client to become fully enabled in an API-led project delivery as part of the business operating model. It also provides best practice guidance on the required business and IT culture modifications and governance to support the correct API ownership approach. The 3 OBD streams are; 1) Business Outcomes, 2) Technology Delivery and 3) Org Enablement.