Mark Whitfield CV, Resume format

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Mark Whitfield

Senior IT Project Manager & Delivery Lead
Location: Manchester, UK | Security Clearance: Active SC Cleared (Valid until 2031)
Web & Portfolio: Mark Whitfield Official Portfolio | LinkedIn Profile

Executive Summary

Highly accomplished, SC-Cleared Senior IT Project Manager and Delivery Lead with over 30 years of commercial expertise across the full Software Development Lifecycle (SDLC). Proven track record of spearheading large-scale, high-impact digital transformations, complex enterprise cloud migrations, and mission-critical payment/transaction architecture for blue-chip organizations and public sector agencies.

Expertly bridges the gap between deep legacy systems engineering and modern, API-led agile architectures. Recognized for delivering multimillion-pound budgets, orchestrating high-performing onshore/offshore teams, and enforcing strict compliance framework integration in heavily regulated sectors. Author and architect of comprehensive project delivery methodologies hosted at PROject Templates.

Core Competencies

  • Delivery Frameworks: Agile SCRUM, Waterfall, Hybrid, Scaled Agile (SAFe), PMO Frameworks.
  • Enterprise Domains: FinTech & Banking, Digital Consumer Gaming, Public Sector (LRG), Defense, Automotive.
  • Transformation Focus: Cloud Migration (Hybrid), API-Led Integrations, Middleware, System Migrations.
  • Leadership & Governance: Multimillion-Pound Budgeting, Burn-Rate Tracking, SOWs, Third-Party Supplier Management.
  • Compliance & Risk: GDPR, Gambling Regulations, Banking Compliance, Threat/Fraud Mitigation, Security Clearance Governance.

Technical Foundation

  • Modern Environments: Cloud Computing (AWS/Hybrid), MuleSoft API Architecture, Jira, Confluence, MS Project.
  • Legacy Enterprise Stacks: HPE NonStop (Tandem Mainframes), Guardian OS Utilities (PATHWAY, PATHMAKER, XPNET, SCF, FUP).
  • Core Systems Programming: C/C++, MS SQL, COBOL85, TAL (Transaction Application Language), TACL, Java, ASP.NET.

Chronological Career History

Capgemini

Senior Engagement Manager / MuleSoft Delivery Lead (SC Cleared) | Jan 2016 – Present

  • Role Overview: Serve as a client-facing senior Engagement Manager executing high-profile digital transformations across the UK public sector, aerospace, defense, automotive, and utility markets. Augmented into MuleSoft as a Delivery Manager.
  • Key Delivery Outcomes:
    • Directed complex, multi-site cloud and API-led enterprise integration solutions for blue-chip clients, including Jaguar Land Rover (JLR), Royal Mail Group (RMG), Welsh Water, NATS, and Local Regional Governments (LRG).
    • Managed hybrid delivery models, aligning onshore and offshore cross-functional software engineering teams to achieve structured milestoning.
    • Ensured project workflows maintained absolute compliance with public sector data mandates and strict defense safety standards under active SC clearance protocols.

Betfred

Senior IT Project Manager (Digital & Sportsbook) | Late 2014 – Jan 2016

  • Role Overview: Spearheaded concurrent software application engineering initiatives across the Betfred online and mobile real estate ecosystem (.COM, .mobi, iOS, and Android native builds).
  • Key Delivery Outcomes:
    • Governed end-to-end agile software releases for core products, including high-throughput football/horse racing sportsbooks, virtual gaming, and integrated payment gateways.
    • Successfully executed rapid-response emergency System Change Requests (SCRs) to ensure alignment with rigorous gambling compliance rules and secure online trading environments.
    • Monitored financial health via rigorous Excel-based project burn tracking, ensuring complete variance alignment against board forecasts.
    • Coordinated an extensive partner network of core industry software suppliers (including Playtech, Degree53, Virtue Fusion, and IGT) to maintain system cohesion.

Wincor Nixdorf (now Diebold Nixdorf)

IT Project Manager – Banking Professional Services | Sep 2013 – Late 2014

  • Role Overview: Recruited as an Agile Project Lead to direct the modern deployment of consumer-facing automation software for Tier-1 UK high-street banking clients.
  • Key Delivery Outcomes:
    • Managed a £5M+ strategic workstream for Lloyds Banking Group’s Self-Service Software Replacement (SSSR) campaign.
    • Successfully moved critical processing logic away from legacy HP NonStop host frameworks onto contemporary AIX-based Oracle server architecture.
    • Optimized deployment velocity by embedding iterative Agile Scrum frameworks into historically conservative waterfall infrastructure teams.

Insider Technologies Limited

IT Project Manager & Strategic Product Specialist | 1995 – 2013

  • Role Overview: Advanced through a 18-year career timeline across engineering leadership, transition management, and technical product management within high-volume retail banking segments.
  • Key Delivery Outcomes:
    • Pioneered the build and client delivery of the first HP OpenView Operations Smart Plug-In modules purposefully designed for HPE NonStop processing platforms.
    • Led product lifecycles for high-reliability operational diagnostic software tools (Reflex 80:20 and RTLX Reactor), utilized for real-time ATM and Point-of-Sale (POS) environment monitoring across global banking leaders such as HSBC, Al Rajhi Bank, Bank of England, Deutsche Bank, and Euroclear.
    • Enforced comprehensive system health diagnostics, performance management tracking, and strict SLA compliance for mission-critical core transaction layers.

The Software Partnership (acquired by Deluxe Data / FIS)

Lead Analyst / Senior Systems Programmer | 1990 – 1995

  • Role Overview: Formed a foundational software development blueprint executing core design and back-end integration work for pioneering electronic desktop banking networks.
  • Key Delivery Outcomes:
    • Successfully developed and customized the proprietary sp/ARCHITECT banking platform for primary banking clients, including Barclays Bank, TSB, Bank of Scotland, and Rabobank.
    • Programmed processing routines utilizing Tandem Computers NonStop SQL, COBOL85, and Guardian OS system macros to support the global financial transition from manual paper accounting to secure digital ledgers.

Professional Highlights & Awards

  • Capgemini C&CA UK Communications & Engagement Award (2022): Awarded within the Cloud & Custom Applications business unit for outstanding project delivery, engagement management, and communication efficacy.
  • Wincor Nixdorf ‘Above and Beyond’ Award: Granted for excellence in customer satisfaction, dedication to project targets, and execution during complex banking workstreams. 1, 2 (2014)
  • Royal Mail Group (RMG): Managed an award-winning £4.3M data migration project, overseeing 90 engineers to safely migrate over 1,100 system interfaces across dual data centers.
  • Lloyds Banking Group Self-Service Software Replacement (SSSR): Directed a £5M+ workstream for Wincor Nixdorf, modernizing legacy ATM networks and deploying multi-vendor software integrations, which earned him the Project Recognition Award in 2014.
  • The Connection: Authored technical articles and solutions features for The Connection, which is the globally published journal and magazine for the HPE NonStop (formerly Tandem) computing community.

Professional Training & Credentials

Project Delivery & Framework Governance

  • PRINCE2 Registered Practitioner | AXELOS
  • Agile Scrum Master Frameworks | Industry Certified
  • ITIL Foundation Certification | IT Service Management
  • ISO 9001:2008 Quality Assurance Auditing | Quality Management

Specialized Systems Engineering

  • HP NonStop (Tandem) Systems Performance, Analysis & Tuning | HP Education
  • Tandem Guardian Operating System Principles | Tandem Mainframe Architecture
  • VPS Application Development & Systems Architecture | VOS Platforms
  • Thales e-SECURITY Cryptographic Systems | Hardware Security Engineering

Education

  • Higher National Diploma (HND, Distinction, overall first) in Computing | Bolton Institute of Higher Education (BIHE)
    • Core Focus areas: Computer Systems Architecture, Advanced Programming Methodology, Complex Data Processing.

Peer Endorsements & Professional Highlights

  • Framework Author: Developed a widely adopted, downloadable catalog of comprehensive delivery assets hosted via PROject Templates, demonstrating industry thought leadership in PMO process acceleration.
  • Technical Adaptability: Commended by cross-functional stakeholders for exceptional versatility, pivoting effortlessly from deep, low-level transaction engineering to enterprise-scale cloud migrations and digital business change transformation.
  • Stakeholder Management: Routinely recognized for successfully stabilizing multimillion-pound delivery initiatives across demanding blue-chip financial houses and public enterprise accounts.

References available on request
Verified performance metrics, engagement frameworks, and client recommendation histories are accessible on the official Mark Whitfield Digital Hub.