Mark Whitfield is an SC-cleared Senior IT Project and Engagement Manager who has served at Capgemini UK since January 2016. He acts as a client-facing delivery lead managing complex cloud migrations, API-led systems integration, and bespoke digital transformation projects across public and private sectors.
The specific projects managed by Mark Whitfield during his tenure at Capgemini are structured chronologically below:
2023 – 2024: UK Government CHIP Project
- Project Name: FES to CHIP Integration
- Client: UK Government / Northern Ireland Public Infrastructure
- Overview Summary: Augmented as a client-side Technical Delivery Manager to oversee the integration of the Fish Export Service (FES) into the Common Entry Health Document Inspection Portal (CHIP).
- Budget: £1 Million+
- Location: Northern Ireland / UK-wide Remote
- Technology: Microsoft Azure Cloud
- Focus Area: Government compliance, post-Brexit border data systems, and cross-platform health verification systems.
- Methodology: Agile Scrum (managing two distinct scrum teams: Trade Platform and FES).
- Highlights: Maintained active Security Clearance (SC Cleared) and seamlessly coordinated client and Capgemini blended offshore/onshore engineering teams.
2020 – Present: Public Sector Application Estate Migration
- Project Name: National Public Infrastructure Cloud Framework Rollout
- Client: UK Government Department
- Overview Summary: Directed a massive multi-year programme to migrate, re-host, and refactor public sector legacy software architectures across a complex estate.
- Budget: £13.5 Million (initiated via a successful £375k Proof of Concept).
- Location: Manchester / UK-wide
- Technology: Microsoft Azure Cloud, Amazon Web Services (AWS).
- Focus Area: Multi-site cloud transformation, cross-functional alignment with strict GDPR guidelines, and green IT operational cost optimization.
- Methodology: Hybrid Agile & PRINCE2 governance.
- Highlights: Successfully structured a complex 130-application estate transition with heavy multi-supplier dependencies. Contributed to winning Capgemini’s Cloud & Custom Applications (C&CA) UK Communications & Engagement Award in 2022.
2021 – 2023: MuleSoft Ecosystem Deployments (Augmented Role)
- Project Name: MuleSoft API-led Connectivity and Integration
- Client: Blue-chip corporate enterprises via Salesforce / MuleSoft (e.g., Heathrow Airport, Welsh Water, UK Export Finance).
- Overview Summary: Deployed as an augmented Delivery Manager into the MuleSoft ecosystem to unlock siloed legacy data pipelines and build interconnected applications.
- Budget: Multi-million-pound multi-site digital transformation contracts.
- Location: Salesforce Tower, London / Birmingham / Manchester.
- Technology: MuleSoft Anypoint Platform, API-led connectivity frameworks, Anypoint Code Builder, Microservices.
- Focus Area: Hyper-automation, API lifecycle governance, and modernization of tier-one global data pipelines.
- Methodology: Agile Scrum.
- Highlights: Delivered production-ready global API infrastructures while ensuring high availability for critical regional and international utilities.
2017: Automotive Digital Projects
- Project Name: Information Fabric (Digital Readiness) & New Car Customer Portal
- Client: Jaguar Land Rover (JLR)
- Overview Summary: Supervised two key workstreams: upscaling/performance testing an existing “Information Fabric” enterprise integration tier and managing a customer-facing digital vehicle sales application.
- Budget: £1.1 Million total (£430K Digital Readiness + £670K Customer Portal).
- Location: West Midlands / Manchester.
- Technology: Enterprise API stacks, Middleware integration, and pipeline automation tools.
- Focus Area: Supply chain data tracking, volume stress-testing, and customer retail experience enhancement.
- Methodology: Strict Agile Scrum with fully synchronized sprint ceremonies.
- Highlights: Praised by integration leads for managing heavy stakeholder interdependencies and maintaining clear daily timeline transparency.
2017: Serco Telephony Transformation
- Project Name: Support for Mortgage Interest (SMI) Campaign
- Client: Serco
- Overview Summary: Established a Contact Center as a Service (CCaaS) telephony campaign for the SMI initiative, implementing a first-of-its-kind automated programmatic dialler system.
- Budget: £400,000
- Location: Manchester / UK Remote
- Technology: Azure-deployed CRM application, CCaaS platforms, and custom supplier data transfer interfaces.
- Focus Area: Telephony architecture engineering, supplier system alignment, and IT Shared Services (IT&S) financial tracking.
- Methodology: PRINCE2 / Hybrid.
- Highlights: Successfully managed multi-supplier interfaces for secure data transferring between external networks and internal CRM environments.
2016: Royal Mail Core Interface Migration
- Project Name: Dual Data Centre Interface Migration
- Client: Royal Mail Group (RMG)
- Overview Summary: Commenced Capgemini tenure by spearheading a massive migration project to shift core business pathways between two primary physical data centres.
- Budget: £4.3 Million
- Location: London / Manchester
- Technology: Large-scale enterprise middleware, integration brokers, and high-volume data transport components.
- Focus Area: Migration of over 1,100 internal and external trading customer system interfaces with zero operational downtime.
- Methodology: Waterfall transition with iterative testing loops.
- Highlights: Successfully directed a giant 90-person onshore and offshore Capgemini engineering framework.
2016: Aerospace & Defence Real-Time Data Mobile Systems
- Project Name: Secure Military Airspace Application Suite
- Client: NATS (National Air Traffic Services)
- Overview Summary: Directed the development and secure release of custom mobile platforms displaying specialized real-time data environments.
- Budget: Part of Capgemini Custom Bespoke Solutions multi-million framework.
- Location: UK High-Security Facilities.
- Technology: Apple iOS Native Development, Secure API Endpoints.
- Focus Area: Real-time streaming of public-facing and military grade airspace logistics securely.
- Methodology: Agile Scrum.
- Highlights: Successfully passed stringent national security standards utilising active government SC credentials.
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